Roto-Rooter

they never even returned my call

All and quot;A'sand quot; except for price. I had a drain that was not working in my basement so I called Roto Rooter. They came out the next day (I told them it was not an emergency and the next day would be fine). They came out and cleared the mud and leaves away from the drain and it started working fine. It took about 10 minutes (look at problem, get something from trailer, come back and clear off mud and leaves). The people were very polite and professional. They came at the time they said they would. I was happy to get the drain working but felt a little dumb because I could of easily pushed the mud and leaves out of the way myself and got the drain working. It was my mistake for assuming that it was something down in the drain and not just on the surface. My surprise came when I got the bill for $200. I should have asked for an estimate first but I didn't. I think I paid for the Roto Rooter name. Overall I give them an and quot;Aand quot; because of their responsiveness, solved my problem, and great professionalism but for price they get a and quot;Cand quot; (fair price). Since then I have had a different plumber out for several other problems (For Example: installing two new valves for my washing machine that took the good part of an hour and charged me a total -- with parts -- of $90) and their charges were more reasonable and did not charge me extra for coming out to Wellsville. Next time I will call someone else and get an estimate before they come out. It won't be Roto Rooter.

Twice now Todd at Roto-Rooter has saved our household and gone above and beyond to help out. Highly recommended!