Description of Work: Terrible follow through. Dishonest business practices.
Rating Category
Rating out of 5
quality
1.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$1,500
GORDON R.
11/2019
1.0
window treatments
 + -1 more
Lousy. Contractor called and said they couldn't make the appointment. Some emergency. This is the 4th time this has happened. Always some emergency. The owner told us one time he had too many family members working for him and they took advantage of him. What a way to run a business!
Description of Work: Blinds installed
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Paul P.
06/2017
1.0
window treatments
 + -1 more
Not impressed. Sales person that showed up was disorganized, missing most of the demo pieces and seemed in a hurry to move on to the next appointment. Didn't really feel that she was really interested in making a sale. She also made a few errors in her measurements. Installers body language and comments seemed to hint that they were not surprised by this sale's persons mistakes. Shutters were installed but we are still waiting on blinds in our bedroom to be delivered since the previous blinds ordered did not fit the window dimensions. Down stairs blinds look lousy. Hoping to speak with installer to get this look fixed...it appears that pieces are missing on the edges for the top trim. Looks like metals bracket holding the blinds away from the window....complete disappointment. I am sure Home Depot or Lowes has better looking products. Shutters look ok...not sure they were worth the money despite the upgrades requested. No follow up call from their sales team or members of their company to check up on what we thought of their products thus far. We have 8 larges windows left to add additional shutters. My wife and I will be checking with other service providers to get quotes and assurances. I am curious to see what they say about this companies product. They claim to have been in business since 1990...
Description of Work: Purchased custom Shutters for the front of the house and blinds for the back side of the house.
Rating Category
Rating out of 5
quality
3.0
value
2.0
professionalism
2.0
responsiveness
1.0
punctuality
2.0
$5,000
Maurice R.
04/2017
2.0
window treatments
 + -1 more
Was supposed to have lifetime guarantee on the blinds but after 20 years was told the warranty was a limited liability 7 year warranty. Tilters constantly broke, blinds warped / discolored / paint chipped off. Very expensive and bought for the "lifetime" warranty which turned out to be a limited 7 year warranty. Took them to Blindman for repairs and was not treated well by their staff. We are building a new home and will not buy from the Blindman again.
Description of Work: Purchased blinds
Rating Category
Rating out of 5
quality
2.0
value
2.0
professionalism
2.0
responsiveness
2.0
punctuality
2.0
$3,000
Maurice R.
04/2017
1.0
window treatments
 + -1 more
After having our blinds repaired repeatedly over the years, due to poor quality, we again took the blinds in today. I was told by employees, "the Lifetime Warranty is the lifetime of the blinds which is 7 years". When we first purchased the blinds 20 years ago The Blindman would repair the blinds free. Now, they charge a $30 "shop setup fee" and $7 for each tilter, $51 total. If more repairs were needed they would have charged me for each item. These blinds are poor quality. The paint has peeled, they have warped, the color is inconsistent between slats, the tilter's constantly break, etc.. I am completely disgusted with their deceptive advertising and will never buy from them again. We spent hundreds of dollars for each blind so that we would never have to repair or replace these blinds and they have been a constant problem. Now, apparently we will have to spend a ton to have them repaired. We are done with "The Blindman" because they are now robbing us blind.
Description of Work: Repair under warranty
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Karla P.
11/2015
5.0
window treatments
 + -1 more
unknown
Description of Work: Shades installed in my Kitchen. They were quick to send out installers, person for a quote etc. Overall great service.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$800
Cory G.
06/2015
4.0
window treatments
 + -1 more
unknown
Description of Work: Shutters. The came incorrect and were sent back came back incorrect again and were sent back came back a third time correct. Was a bit inconvenient but the sales man did a great job following through for us. There was a mix up in the factory with the manager that was absent at the time otherwise things would have ended up different. Shutters look great.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$4,000
Laura J.
10/2014
5.0
window treatments
 + -1 more
unknown
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,100
Heather S.
07/2014
5.0
window treatments
 + -1 more
Purchased woods blinds. They had the best bid out of three companies. They were ready for install in exactly two weeks and the install was very quick and professional. They make the blinds locally in Utah. They are beautiful. I will buy blinds from them every time now.
Description of Work: Wood blinds for six windows. Two very large.
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Service Categories
Window Treatments
FAQ
The Blindman is currently rated 3 overall out of 5.
No, The Blindman does not offer free project estimates.
No, The Blindman does not offer eco-friendly accreditations.
No, The Blindman does not offer a senior discount.
No, The Blindman does not offer emergency services.
No, The Blindman does not offer warranties.
The Blindman offers the following services: Sales and installation