About us
Business highlights
32 years of trusted experience
Services we offer
Services we don't offer
Amenities
Free Estimates
YesWarranties
YesAccepted payment methods
Reviews
1.52 Reviews
Showing 1-2 of 2 reviews
Suzy M.
03/2020
swimming pools
+ -1 moreIn 2015, we decided to have an in-ground pool and faux rock water feature installed. After seeing two different local pools built by BDL Structures featured on two separate cable TV shows, we were excited to meet with them to give us a bid. We ultimately gathered 3 bids and did some research on each of the companies. It should have raised concern in the beginning that BDL had virtually no reviews online, good or bad, but the thought of having “the guy who had pools featured on TV” building our pool, enticed us to select Brad Long of BDL. They had to be the best, right? A TV show wouldn’t select a company with a bad reputation or one building substandard structures, right? Brad Long (BDL Structures, LLC) started construction on our pool and faux rock water feature towards the end of 2015. Our experience through the last 4 years (yes, 4 years), has been a nightmare. We ended up in court early this year (2020) seeking reimbursement for funds we had to pay to a second company (at his direction because “he was too busy”) to make adequate repairs to the water feature that began falling apart almost immediately. We reached out to Brad repeatedly regarding our concerns about the deterioration of the faux stone structure and his responses were defensive, mentioning how many they’ve built the same way and that we would never be satisfied. His repairs were a band-aid at best, only patching the most troubled spots. We won in small claims by default judgement because Brad Long failed to appear, waited 30 days for him to appeal the judgement (which he didn’t), then contacted him requesting payment of the debt he now owes us. His response was that we were lucky he had things going on and couldn’t make it to court which allowed us to win the judgement. While we pursue all avenues to try and collect this debt from Brad Long, we wanted to make public the bad experience we had with BDL Structures. There is no way we would recommend him to anybody, in any capacity. If you have already signed a contract with him, watch over him and his crew every-step-of-the-way, take TONS of pictures to protect your interests and get EVERYTHING in writing.
Description of Work: Construction of new pool and faux rock water feature
| Rating Category | Rating out of 5 |
|---|
Sandra M.
09/2008
pool cleaners
+ -1 moreNot good. I wouldn't recommend them at all. See the "services performed" for details.
Description of Work: This actually was installation of a swimming pool. We saw very little of the contractor, sub contractor people would show up with no notice, disappear for days and even weeks and then show up again. When we called for updates or clarification on things, we had to call and call, they never kept us informed. The office help, Liz, was fairly helpful, Aubrey was sweet but had little authority. Brad would not return calls and then suddenly show up without notice. When we asked for the coping to be redone because it stuck to the pool cover he has disregarded our requests. We are asking for the tile work to be cleaned up and fixed, (it is a mess) and we are asking for the pool sweep to be fixed along with the grout repairs, (it is falling out). We have sent letters and no reply. We held off making the final payment in hopes he would finish the job correctly. Then he put a mechanics lien on our property and sued in small claims court for the balance owed. Then he didn't show in court. We now will have to take him to court, when all along we tried to settle this out of court. But the man never returns calls.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
$35,000
Contact information
PO BOX 49, Lehi, UT 84043
www.bdlstructures.comService hours
Monday:
9:00 AM - 5:00 PMTuesday:
9:00 AM - 5:00 PMWednesday:
9:00 AM - 5:00 PMThursday:
9:00 AM - 5:00 PMFriday:
9:00 AM - 5:00 PMLicensing
Bonded
Insured
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Pool Sales Construction and Installation,
Pool and Spa Service
FAQ
BDL STRUCTURES is currently rated 1.5 overall out of 5.
Monday: 9:00 AM - 5:00 PM
Tuesday: 9:00 AM - 5:00 PM
Wednesday: 9:00 AM - 5:00 PM
Thursday: 9:00 AM - 5:00 PM
Friday: 9:00 AM - 5:00 PM
BDL STRUCTURES accepts the following forms of payment: Check
Yes, BDL STRUCTURES offers free project estimates.
No, BDL STRUCTURES does not offer eco-friendly accreditations.
No, BDL STRUCTURES does not offer a senior discount.
No, BDL STRUCTURES does not offer emergency services.
Yes, BDL STRUCTURES offers warranties.
BDL STRUCTURES offers the following services: SWIMMING POOL INSTALLATION, WATER FEATURES.
POOL MAINTENANCE.
Contact information
PO BOX 49, Lehi, UT 84043
www.bdlstructures.comService hours
Monday:
9:00 AM - 5:00 PMTuesday:
9:00 AM - 5:00 PMWednesday:
9:00 AM - 5:00 PMThursday:
9:00 AM - 5:00 PMFriday:
9:00 AM - 5:00 PM