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Bask Technology, Inc.

Computer Repair, Computer Training

About us

Founded in 2004 to provide superior tech support, Bask has become a leader in the industry, serving members in homes and small businesses worldwide. Bask puts the customer first, with Technology Advisors who keep working as long as it takes to fix your computer problems. Our dedication to service sets us apart from other firms in our field.

Business highlights

21 years of trusted experience
Emergency Services Offered

Services we offer

We combine secure remote technology support with proactive maintenance, award-winning virus protection, and online backup software. Bask was recently named the 51st fastest-growing company in the region by MountainWest Capital Network and has helped hundreds of thousands of satisfied customers. Bask provides tech support for computers, tablets, smartphones, routers, printers, and any other device that can connect to the Internet.

Services we don't offer

While we're able to support most internet enabled devices (including phones, tablets and more), we're unable to support all connected devices, like TVs, appliances and other newly connected technology. For questions on what we will support, call or email us.

Amenities

Free Estimates
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

1.01 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
0%
4
0%
3
0%
2
0%
1
100%


Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Showing 1-1 of 1 reviews

betty D.
10/2010
1.0
computer repair
  + -1 more
They told me I probably had a virus. He asked if he could access my machine remotely and I must have been on the phone with him for a half hour. I watched him doing things on the computer and all of the sudden the screen went black with some sort of attention sign. He said he had to turn the computer over to a tech and they would get it fixed in a couple of hours. He said he would call me when the computer was ready. Two hours comes and goes and I cannot get through to them. I sent emails that weren't being answered, I tried to call and they had an answering machine that thanked you for your call and I listened to this for 45 minutes. By now it was 7pm on a Saturday night and I had no response. Finally, I sent an email and said I was stopping the charge and the next thing I would do is post on Angie's List that they were unreliable. After that I got a phone call from Alex that said they were working on my computer since 1pm. He assured me they were still working on the computer and said he would still need a while. A couple of times he asked me to do something on the machine. At midnight he was still scanning disks and doing stuff and I went to bed. I got up the next morning and the machine was still just sitting here burning a screen on the monitor. I finally got through to them on Sunday morning and they said Alex was not in today and he had turned my computer over to someone else who was not coming in until later in the day. They did agree to give me a credit back which I did get eventually. I'm not sure that they are a reliable company. My regular computer guy came over and said there was nothing wrong with my computer, my mouse was just dead and I needed a new one.
Description of Work: I called Itok when I was having an issue with my mouse working.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$140

    Contact information

    3400 N Ashton Blvd, Lehi, UT 84043

    https://bask.com

    Service hours

    Sunday:
    7:00 AM - 10:00 PM
    Monday:
    7:00 AM - 10:00 PM
    Tuesday:
    7:00 AM - 10:00 PM
    Wednesday:
    7:00 AM - 10:00 PM
    Thursday:
    7:00 AM - 10:00 PM
    Friday:
    7:00 AM - 10:00 PM
    Saturday:
    7:00 AM - 10:00 PM

    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Computer Repair,
    Computer Training

    FAQ

    Bask Technology, Inc. is currently rated 1 overall out of 5.

    Sunday: 7:00 AM - 10:00 PM

    Monday: 7:00 AM - 10:00 PM

    Tuesday: 7:00 AM - 10:00 PM

    Wednesday: 7:00 AM - 10:00 PM

    Thursday: 7:00 AM - 10:00 PM

    Friday: 7:00 AM - 10:00 PM

    Saturday: 7:00 AM - 10:00 PM

    Bask Technology, Inc. accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
    Yes, Bask Technology, Inc. offers free project estimates.
    No, Bask Technology, Inc. does not offer eco-friendly accreditations.
    No, Bask Technology, Inc. does not offer a senior discount.
    Yes, Bask Technology, Inc. offers emergency services.
    No, Bask Technology, Inc. does not offer warranties.
    Bask Technology, Inc. offers the following services: We combine secure remote technology support with proactive maintenance, award-winning virus protection, and online backup software. Bask was recently named the 51st fastest-growing company in the region by MountainWest Capital Network and has helped hundreds of thousands of satisfied customers. Bask provides tech support for computers, tablets, smartphones, routers, printers, and any other device that can connect to the Internet.
    While we're able to support most internet enabled devices (including phones, tablets and more), we're unable to support all connected devices, like TVs, appliances and other newly connected technology. For questions on what we will support, call or email us.

    Contact information

    3400 N Ashton Blvd, Lehi, UT 84043

    https://bask.com

    Service hours

    Sunday:
    7:00 AM - 10:00 PM
    Monday:
    7:00 AM - 10:00 PM
    Tuesday:
    7:00 AM - 10:00 PM
    Wednesday:
    7:00 AM - 10:00 PM
    Thursday:
    7:00 AM - 10:00 PM
    Friday:
    7:00 AM - 10:00 PM
    Saturday:
    7:00 AM - 10:00 PM