Five Star Home Services, LLC

heating & cooling contractor, water softener installer, gas leak repair service,

About us

Five Star Home Services, LLC, has a single mission, which is to achieve complete customer satisfaction! We strongly believe in giving our customers the most for their money. We work with only the highest quality materials and experienced professionals. With over 10 years of experience, we have consistently focused on the needs of our customers, providing personalized attention and a stress free experience. This approach has set us apart from our competition and keep our customers coming back! Give us a call today!

Business highlights

9 years of trusted experience
Emergency Services Offered

Amenities

Free Estimates
Yes
Emergency Services
Yes


Accepted payment methods

CreditCard

Reviews

4.936 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
94%
4
6%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
4.9
value
4.8
responsiveness
5.0
Showing 1-25 of 36 reviews

Sherri K.
11/2024
5.0
We had a brand new system installed plus all new duct work and registers including demo of old system. It was an extensive job and Justin and his team were amazing and professional. Justin made the experience one of the best we have had. His vast knowledge and what we were wanting to accomplish, he got it done. Great communication and we always knew what was going on. Definitely recommend Justin and his team! Give them a call, you wont be disappointed!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0


Dana H.
06/2023
5.0
They came out the same day to check heat pump Friday 6-09-23. I needed a new one that they installed Monday 6-12-23! They were professional and expedient! I have cold air before the annual heatwave! I’m very happy with their performance! Thank you for your help! Great company!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

JAMES M.
06/2023
5.0
Whitney was a joy to deal with and Josh the technician was just awesome. They went out of their way, above and beyond what I had expected and it's really appreciated.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$798

Tanja E.
05/2023
5.0
They responded so quickly to my request for a quote and got my job scheduled immediately. They showed up during the service window, just like they promised, and got the repair taken care of fast.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Matt M.
04/2023
5.0
Super

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Ernest F.
01/2023
5.0
Excellent,company.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Herbert R.
01/2023
5.0
Great job

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Sherelle Z.
12/2022
5.0
I would like t have had the experts name, so I could call on him again. The only thing I didnt like was there was a brand new thermostat on the wall and he changed it and took it with him, we could have used it on another furnace, it was new. Five star home services did get us another one so everything is A OK.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
4.5

Yes, I recommend this pro

Mary S.
12/2022
5.0
Friendly, quick response. Day after installation we noticed a slight drip of water on the water heater. The company sent a plumber immediately and he found the source of the leak and fixed the problem.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Steve H.
08/2022
5.0
These guy are great ! Honest and provide superior service. Thank you,

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Judy W.
07/2022
5.0
Justin came the same day we called. He was awesome, took care of issue in 10 minutes. We will absolutely use them again. Thank you Justin!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Linda D.
11/2021
5.0
I AM STILL IN SHOCK OVER THEIR SERVICE, SPEEDINESS X AND FRIENDLY STAFF SUCH A GREAT ALL AROUND COMPANY, iI NOW HAVE THEIR NUMBER ON speed diaL!!!

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro
$1,800

Emily f.
11/2021
5.0
They were awesome helpful I even had a question weeks after they had replaced my water heater and took the time too come help me when I need help again there who I will be calling

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Brian W.
06/2021
5.0
N/A

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Cailie C.
06/2021
4.5
They were very friendly

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro

Edwin D.
05/2021
5.0
Very prompt, fair and professional. I like Carrier equipment and they did exactly what they said.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$4,500

GREYSON G.
05/2021
5.0
No complaints - they respond well and do what they say they will do and at a reasonable price. I would recommend them.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Bruce C.
05/2021
5.0
They quick to come and make a bid which beat all the other companies. They started immediately and finished up in great time. Important as we had no hot water.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Brad J.
05/2021
5.0
The workers were efficient and helped remove my old water heater. They also asked for preferences on where to install the tankless water heater.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$3,788

Patricia P.
04/2021
4.0
I wish he would have offered to put a sprayer in the kitchen in.

Rating CategoryRating out of 5
quality
3.5
value
3.0
responsiveness
5.0

Yes, I recommend this pro

John M.
04/2021
5.0
*****

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
4.5

Yes, I recommend this pro
$45

Paulette P.
03/2021
5.0
Received a quote over the phone by a very nice young lady in the office. The plumbers were to our home the very next morning as promised and the final bill was exactly as quoted on the phone. They were fast, efficient and I would definitely recommend them to anyone. Justin at Five Star is our new plumber.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Kirk S.
03/2021
5.0
They did a great job

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$600

Raul G.
02/2021
5.0
Good service and friendly

Rating CategoryRating out of 5
quality
4.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Dianne K.
02/2021
5.0
I will call them when I need their services again. Iâ m very satisfied. Snowing, freezing cold and they took care of usð ð

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$210
    • 1(current)
    • 2

Contact information

2747 South 3870 West, Hurricane, UT 84737

http://www.fivestarut.com

Service hours

Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day
Sunday:
Open All Day

Licensing

Licensed*

Trade License Number
11810932-5518
Trade License Locale
UT
Trade License Expiration
11/30/2026
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

heating & cooling contractor,
water softener installer,
gas leak repair service,
water heater installer,
plumber

FAQ

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Sunday: Open All Day

Five Star Home Services, LLC accepts the following forms of payment: CreditCard
Yes, Five Star Home Services, LLC offers free project estimates.
No, Five Star Home Services, LLC does not offer eco-friendly accreditations.
No, Five Star Home Services, LLC does not offer a senior discount.
Yes, Five Star Home Services, LLC offers emergency services.
No, Five Star Home Services, LLC does not offer warranties.

Contact information

2747 South 3870 West, Hurricane, UT 84737

http://www.fivestarut.com

Service hours

Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day
Sunday:
Open All Day