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Utah Basement Systems

Basement Waterproofing, Wells and Pumps, Water & Smoke Damage

About us

Family owned & operated.

Business highlights

20 years of trusted experience

Services we offer

Basement, foundation cracks & new construction waterproofing, dirt crawl space solutions, heavy duty basement and crawl space dehumidifier, vapor barrier & sump pump installation.

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

1.52 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
0%
4
0%
3
0%
2
50%
1
50%


Rating CategoryRating out of 5
quality
4.5
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
3.0
Showing 1-2 of 2 reviews

Pamela D.
10/2011
2.0
basement waterproofing
  + -1 more
The actual work was done well and to completion. The difficulty was getting any kind of clear, accurate communication from these people. Once they made the sale and had our deposit, it was very difficult to get any response or talk to anyone who actually knew anything about what was going on with our job. They often had difficulty communicating among their own team members and we got conflicting information on more than one occassion. They delayed other work that we had to do in our basement because of their miscommunication and lack of communication. Very unprofessional. I felt like all they wanted was to make the sale and get my money with no concern for quality or customer service.
Description of Work: Installed basement waterproofing system

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$2,500

Edith B.
10/2011
1.0
basement waterproofing
  + -1 more
I hired Utah Basement Systems to clean up my crawl space and basement area. I paid them a deposit of $1500. They came out and started the job but didn't have enough parts. 10 days have now past and I have no update on when they will be returning to my home. I have tried to call them but nobody will return a call, they just tell me that they will get back to me. I want to know when they are coming back to finish the job. The men who came and worked were very good. It is the office staff that will not contact me or respond to me.
Description of Work: Hired to clean up her crawl space and basement area.

Rating CategoryRating out of 5
quality
5.0
value
2.0
professionalism
1.0
responsiveness
1.0
punctuality
5.0

$1,500

    Contact information

    49 N Main St., Farmington, UT 84025

    http://www.utahbasementsystems.com

    Service hours

    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM

    Licensing

    Insured

    Licensed*

    Trade License Number
    6842605-5501
    Trade License Authority
    Dept. of Commerce
    Trade License Expiration
    11/30/2017
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Basement Waterproofing,
    Wells and Pumps,
    Water & Smoke Damage

    FAQ

    Utah Basement Systems is currently rated 1.5 overall out of 5.

    Monday: 8:00 AM - 5:00 PM

    Tuesday: 8:00 AM - 5:00 PM

    Wednesday: 8:00 AM - 5:00 PM

    Thursday: 8:00 AM - 5:00 PM

    Friday: 8:00 AM - 5:00 PM

    Utah Basement Systems accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
    Yes, Utah Basement Systems offers free project estimates.
    No, Utah Basement Systems does not offer eco-friendly accreditations.
    No, Utah Basement Systems does not offer a senior discount.
    No, Utah Basement Systems does not offer emergency services.
    Yes, Utah Basement Systems offers warranties.
    Utah Basement Systems offers the following services: Basement, foundation cracks & new construction waterproofing, dirt crawl space solutions, heavy duty basement and crawl space dehumidifier, vapor barrier & sump pump installation.

    Contact information

    49 N Main St., Farmington, UT 84025

    http://www.utahbasementsystems.com

    Service hours

    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM