This pro has maintained an average of 4.5+ stars throughout their time with Angi.
About us
We are committed to excellence in every aspect of our business. We uphold a standard of integrity bound by fairness, honesty, and personal responsibility. Our distinction is the quality of service we bring to our customers. Accurate knowledge of our trade combined with ability is what makes us true professionals. Above all, we are watchful of our customers' interests, and make their concerns the basis of our business.
Rob Potter is the best solution for any mold problems you are experiencing. I had mold growth in my home and was suffering mold illness. I was given Rob Potter's name and his company, and he completely removed the mold issues in my home. My health greatly improved and I am well now. His experience and knowledge of mold remediation is outstanding and his communication is clear and trustworthy. I recommend Rob Potter for any mold remediation you need. Your health is most important, and Rob Potter is the man who can help you recover.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Cassie K.
03/2023
5.0
They were friendly and got rid of the mold quickly.
Rating Category
Rating out of 5
quality
5.0
value
4.5
responsiveness
5.0
Yes, I recommend this pro
Robin P.
03/2023
5.0
We had mold in our home, he came in and tested our home for mold, gave us reports very timely and came in and remediated it and did not tare up our house, it was done very quickly, efficiently, and very amazing actually.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Kevin P.
03/2023
5.0
I was at a loss for idea's other than a complete tear out and redo of many of the rooms in my house until I had this service done. Well worth my investment. Thanks for this non toxic way of cleansing and riding my house of mold!
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Vicki D.
11/2021
5.0
They are excellent! Superb, scientific equipment and non toxic materials for way less. We wish we would have found them sooner.
Rating Category
Rating out of 5
quality
4.5
value
5.0
responsiveness
5.0
Amol P.
08/2021
5.0
Great service
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Jason C.
06/2021
5.0
They were very professional and completed the job above my expectations, i would recommend them to anyone for mold removal for sure. There technology was way better and saved me a ton of money.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Dan C.
06/2021
4.5
Great to work with!
Rating Category
Rating out of 5
quality
4.5
value
4.5
responsiveness
5.0
Yes, I recommend this pro
Caroline C.
04/2021
4.5
Excellent communicators
Rating Category
Rating out of 5
quality
4.5
value
4.5
responsiveness
4.5
Yes, I recommend this pro
Paul B.
04/2021
4.5
Thorough Inspection and offering for treatment. Kris Scott was top notch!!
Rating Category
Rating out of 5
quality
5.0
value
4.5
responsiveness
5.0
Yes, I recommend this pro
Nicole B.
04/2021
5.0
Great customer service
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Uma V.
04/2021
5.0
They were really helpful and knowledgeable.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Trina B.
03/2021
5.0
Every person we encountered was incredible. They communicated well. They had amazing personalities. Work was top notch. Would highly recommend.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Michael Q.
03/2021
5.0
Jim was very helpful and professional. Reasonable pricing and outstanding work! Would recommend!
Rating Category
Rating out of 5
quality
5.0
value
4.5
responsiveness
5.0
Yes, I recommend this pro
Frank W.
03/2021
5.0
Spoke to Sharon on the phone about a mold problem. They were able to send Jim out to my home to inspect the damage within a couple of days. Jim needed to get into the attic to evaluate the damage. He took pictures and explained the nature of the mold damage and the source of the water (leaky seal around the vent). He explained what they would do in order to treat the area. Upon my request they also recommended a contractor and roofer who would address the seal around the vent. We did that first. The mold treatment itself was a two day job. Kris came in the first day and did the first treatment and Jim came in the following day and did the second. They always told us precisely what to expect (vinegary or bleachy smell) and how long (2-3 hours). They were helpful and courteous in every conversation. They were incredibly respectful of our home. They always wore masks and shoe booties (or socks) and they put pads down everywhere they needed to work. I hope to never need them again, but I'll happily recommend them.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Rowen P.
02/2021
5.0
Customer service was great. Quickly tested home and provided great feedback
Rating Category
Rating out of 5
quality
5.0
value
3.5
responsiveness
5.0
Yes, I recommend this pro
Carl A.
02/2021
4.5
Overall great service. Great communication, friendly technician, mold was cleared as advertised. My one gripe is that the technician said I should consider getting insulation in my side wall, and I ended up opening it up only to find that I already had insulation.
Rating Category
Rating out of 5
quality
5.0
value
4.5
responsiveness
5.0
Yes, I recommend this pro
SIONY S.
02/2021
4.5
vert\y thorough, provides info as before and after photos, lab reports on mold, quick reponse on questions. thank you.
Rating Category
Rating out of 5
quality
4.0
value
5.0
responsiveness
4.5
Yes, I recommend this pro
Kelly L.
02/2021
4.0
Great company. Technician was exceptional in every way. Would have given 5 stars on customer service but Brent called to go over the report regarding before and after mold report but I wasn't home. He was traveling and said heâ d call next day. No call. Never did call me back.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
4.0
Yes, I recommend this pro
Travis B.
01/2021
5.0
Everyone at PurEnvironment was extremely informative and friendly. They were professional and worked around our schedule and weâ re able to work around my wife and I as we worked from home. Really canâ t recommend them enough.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Casey J.
01/2021
4.5
The company was very professional and prompt.
Rating Category
Rating out of 5
quality
4.5
value
4.5
responsiveness
4.5
Yes, I recommend this pro
Jeff F.
11/2020
5.0
Jim is the man! We had some water damage and Jim came out and did his magic. He took a pre and post test and got us squared away. It is pet-safe, as we had our 20 year old cat indoors and he's still chilling, it's been 3 months. I hope to never have mold issues but if I do, Pure Environment is my first call
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Karen B.
11/2020
3.0
just because it appears that there is mold after being treated with vinegar and the dry mist fan, the mold is still there, but dead. Then the mold needs to be cleaned up afterwards.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
2.0
Yes, I recommend this pro
Rachel R.
10/2020
4.5
They reassured me we did not have a mold problem. Their customer service was great!