Dream Team was a nightmare for me. I asked for windows, floors, and walls to be cleaned. They washed the windows without screens and didn't do any of the other work. Wanted $200 before I could even look at the work and when I discovered they didn't do most of what I requested, she said she would make it right but didn't. 800 square foot house so not a lot to clean.
Description of Work: Window, floors & walls cleaned.
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
2.0
punctuality
1.0
$200
Candice S.
06/2009
1.0
house cleaning
+ -1 more
We are a rural area with little choice. I constantly had to instruct them on what needed to be clean over and over. They would do silly things like dust our living room and forget the piano! This past week I was so disappointed. Our 18 year old son several weeks ago told us he belived the housekeepers were taking his money. I did not want to believe it. After finding several things missing my son and I put out 5 one dollar bills in the same place it was taken before. I put it out as soon as the service arrived. My son stayed in another part of the home while they were there. In writting and verbally I told them not to clean my sons room that day. This was the same senerio as when the money was taken previously. As soon as they left our home and still in the driveway my son went to his room and checked the money. Only 2 of the one dollar bills were left. My son called me. My husband and I immediately called the owner and described the "sting". We thought she would want to get to the bottom of this with her employees immediately. Instead she said do you have it on camera? We again told her of the sting not missing a detail. She began yelling at my husband and denied that would ever happen and hung up on him! We have lost at least $281.00 plus a few other items we have come up gone. It is sad to think that these people we trusted in our home became thieves.
Description of Work: 3 cleaning people came to our home every Thursday over the past 7-8 months cleaning for 2 hours the main living areas of our home.
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Service Categories
House Cleaning,
Floor Cleaning and Waxing,
Window Cleaning,
Carpet Cleaning
FAQ
Dream Team Cleaning Co is currently rated 1 overall out of 5.
Sunday: Closed
Monday: 9:00 AM - 7:00 PM
Tuesday: 9:00 AM - 7:00 PM
Wednesday: 9:00 AM - 7:00 PM
Thursday: 9:00 AM - 7:00 PM
Friday: 9:00 AM - 7:00 PM
Saturday: 9:00 AM - 5:00 PM
Dream Team Cleaning Co accepts the following forms of payment: Check,Financing Available
Yes, Dream Team Cleaning Co offers free project estimates.
Yes, Dream Team Cleaning Co offers eco-friendly accreditations.
No, Dream Team Cleaning Co does not offer a senior discount.
Yes, Dream Team Cleaning Co offers emergency services.
No, Dream Team Cleaning Co does not offer warranties.
Dream Team Cleaning Co offers the following services: Window cleaning, Shampooing carpets waxing, Buffing, Cars & Wall washing.