Express Home Services

Heating and Air Conditioning, Plumbing, Air Duct Cleaning,

About us

With over 50 years of combined air conditioning, heating, boiler, plumbing, electrical and gas fireplace experience, we guarantee 100% satisfaction!. Our technicians are certified with the Rocky Mountain Gas Association and our a/c team is properly licensed with the EPA. Give us a call today!

Business highlights

21 years of trusted experience
Women Owned & Operated
LGBTQ+ Friendly
Se Habla Español
Family Owned & Operated
Emergency Services Offered

Services we offer

A/C & Furnace maintenance, Repair, & Installation, Water Heaters, Drain Cleaning, Furnace Installations & Repairs, Air Conditioning Installations & Repairs, Air Purification, Plumbing, Gas fireplace repairs, maintenance, Electrical services, and repairs.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

5%

Emergency Services
Yes


Accepted payment methods

Check
CreditCard
Financing Available

Photos of past projects

Reviews

4.7611 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
84%
4
9%
3
2%
2
2%
1
3%


Rating CategoryRating out of 5
quality
4.8
value
4.7
professionalism
4.8
responsiveness
4.8
punctuality
4.9

Filter reviews by category

Showing 501-525 of 611 reviews

Maralee S.
07/2015
4.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: They discovered that the heating exhaust was blowing carbon monoxide into my house whenever the furnace was on and this could have been deadly. They fixed this at no charge. My air conditioner needed to be replaced. They did this on a rainy day and tracked in mud and did not clean up after themselves when they were finished. They were timely in doing the repairs and competitive in their pricing.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$4,000

Response from Express Home Services
Thank you for the feedback. As a former firefighter, I think it is great that they helped you with a situation that could potentially be deadly. I apologize about the mud that was tracked in, that is not normally how we work. I would like to make it right and make you happy. Please let me know what we can do to make you completely happy. 8012942757 Amy

Jeffrey N.
07/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Response from Express Home Services
We appreciate your business and your feedback is very important to us! Thank you! Amy

Roy C.
06/2015
5.0
heating & air conditioning/hvac
  + -1 more
Fast and effcuebt
Description of Work: Did a check on AC

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$449

Response from Express Home Services
We enjoyed working with you. Thank you forvthe feedback! Amy

Robert E.
06/2015
4.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$49

Response from Express Home Services
Thank you for your positive review {member name removed}. I will be happy to help with any other pest control needs.

Karole T.
06/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Checked air conditdoning for summer

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Express Home Services
Thank you for taking time to review our company! We appreciate any feedback we can get. Thank you for your business. Amy

Philip B.
06/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: 20 point a/c tune-up.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$45

Response from Express Home Services
Thank you for the review! We appreciate your business. Amy

E DALE D.
06/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Inspected airconditioning unit

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$49

Response from Express Home Services
It was a pleasure working with you! Thank you for the review! Amy

FRANCIS C.
06/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Express Home Services
Thank you for taking time to review our company. We really appreciate your feedback and your business! Thanks! AMY

James P. B.
06/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: They did what they said they'd do. The gentleman came even after he had been in an accident. They replace a coid in our main A/C and serviced the smaller one.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,700

Response from Express Home Services
Thank you for understanding our circumstances that day. We appreciate your feedback. Thank you. Amy

Joseph G.
06/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$49

Response from Express Home Services
Thank you for taking time to review our company. We appreciate your business!

Paul Z.
06/2015
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: knowledgeable and efficient

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Express Home Services
Thank you for taking time to review our company. We appreciate your business!

Del B.
06/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: We were so happy with Humphrey Heating and Air. We had multiple quotes to replace our furnace and air conditioner. The representatives from Humphrey were friendly and very helpful. Once they had looked at our current air conditioner and furnace they made to proposals on units to replace them. They did not suggest the units with the highest cost based on our climate. Other quotes suggested the highest priced units. They provided pros and cons on the units they suggested. We chose Humphrey due to cost and friendliness. The crew who installed our unit were excellent and completed it in one day. We would recommend them to others and will use their services again if needed.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,950

Response from Express Home Services
Thank you for taking time to review our company. We enjoyed working with you. We appreciate your business!

Tina O.
05/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: No service date was cancelled.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Express Home Services
Thank you for taking time to review our company. We appreciate your business! I am sorry we couldn't coordinate on this.

Mary K.
05/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Fixed my a/c. I was very happy and would use them again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Response from Express Home Services
Thank you for taking time to review our company. It was a pleasure working with you. We appreciate your business!

Marilyn J.
05/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Checked 2 outdoor air conditioner units for any issues they might have. Made suggestions about what needed to be done to fix a problem with one of the units.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$49

Response from Express Home Services
Thank you for taking time to review our company. We appreciate your business!

Patricia L.
05/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Blown fuse tune up and inspection

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$40

Response from Express Home Services
Thank you for taking time to review our company. We have enjoyed working with you. We appreciate your business!

Dennis K.
05/2015
4.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Replaced a non-working air conditioner with a new one. They arrived a few minutes early which was fine. They worked a few hours and finished about an hour earlier than their estimate. It hasn't been hot yet so I can't say how everything will work out then but they appear to have done a fine job.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$4,000

Nilufar F.
04/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Performed a furnace tune up.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Express Home Services
Thank you for your review!

Terry M.
04/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: It went well

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$49

Response from Express Home Services
Thank you for your feedback! We appreciate it! We certainly enjoyed working with you. Amy

Mona K.
04/2015
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$49

Response from Express Home Services
Thanks for the review. We appreciate your feedback. AMY

RUSSELL N.
04/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Were very professional and knowledgeable. Completed installing a new A/C in one day. Looks and works great.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,200

Response from Express Home Services
We enjoyed working for you and we are glad that you are happy. Thank you for the review! Amy

Sarah H.
04/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Seasonal check up of hvac & ac. Our system has a heat pump, thus works together (heater and through AC unit) 3/4 of year. We were told by other businesses offering similar deals that we would have to wait until the end of Jan to mid Feb to schedule a system tuneup unless our system is broken and need of repair now. Humphrey's helped us immediately and understood the practicality of a tuneup to the system before it breaks down. The technician was very knowledgeable, we felt confident that our best interests were in mind and not just trying to up sell us. He did tell us quite honestly that the system we were sold 4 years ago is far to large for our home and that selling key pieces on KSL to down grade to properly sized equipment would save us on utility bills. We appreciated his honesty and candidature taking away the cloche of information often put on keeping the consumer in the dark enough to over sell.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$65

Response from Express Home Services
We are glad that we could provide you the service that you needed. We try and keep our techs updated on training so they can handle all kinds of systems. Thank you for your review! Amy

Leslie R.
03/2015
3.0
appliance repair, heating & air conditioning/hvac
  + 0 more
unknown
Description of Work: called in to repair central air unit. Diagnosed as freon leak. call back when still didn't function after more free on and leak repair. repairman could not figure out for the problem. Never worked properly. They gave me a 10% discount. LOL. I also and then turn out to diagnose a furnace problem recently (1/2015). correctly diagnosed heat exchanger crack. told me it would be thousands to repair so I should replace. I brought in another company who did the repair for under $600.

Rating CategoryRating out of 5
quality
2.0
value
2.0
professionalism
3.0
responsiveness
5.0
punctuality
5.0

$500

Response from Express Home Services
Thank you for your review. We are sorry to hear that you were less than satisfied. Generally when a furnace has a cracked heat exchanger the best solution is to replace the furnace. A cracked heat echanger will occur when the furnace is over sized or has air flow issues. Replacing the heat exchanger without addressing these problems will most likely result in the same issue within a few years.

Spencer J.
03/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: 2 visits - on one, they told me the problem and the easy way to fix it without a lot of cost. On the second visit they made a fast trip as my furnace went out in a cold snap (completely different problem), calling to show up earlier than expected, and again showed me the problem and a work-around with a DIY solution that saved me a lot of money. So far, only positive interaction in all ways. Recommended!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Express Home Services
It was a great working with you. We hope to continue helping you with your HVAC needs. Thank you for giving us your feedback. Amy

carol P.
03/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: They checked my furnace and did an excellent job.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$89

Response from Express Home Services
Thank you for your review! We certainly appreciate your feedback. Amy

Contact information

2124 Orchard Dr, Bountiful, UT 84010

http://www.callexpress.com

Service hours

Sunday:
12:00 AM - 12:00 AM
Monday:
12:00 AM - 12:00 AM
Tuesday:
12:00 AM - 12:00 AM
Wednesday:
12:00 AM - 12:00 AM
Thursday:
12:00 AM - 12:00 AM
Friday:
12:00 AM - 12:00 AM
Saturday:
12:00 AM - 12:00 AM


Licensing

Bonded

Insured

Licensed*

Trade License Number
6027916-5501
Trade License Locale
Utah
Trade License Authority
Utah: General
Trade License Expiration
11/30/2025

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Heating and Air Conditioning,
Plumbing,
Air Duct Cleaning,
Water Heaters,
Electrical,
Dryer Vent Cleaning,
Natural Gas Lines,
Fireplaces,
Gas Logs,
Drain Cleaning,
Sewer Cleaning,
Drain Pipe Installation

FAQ

Express Home Services is currently rated 4.7 overall out of 5.

Sunday: 12:00 AM - 12:00 AM

Monday: 12:00 AM - 12:00 AM

Tuesday: 12:00 AM - 12:00 AM

Wednesday: 12:00 AM - 12:00 AM

Thursday: 12:00 AM - 12:00 AM

Friday: 12:00 AM - 12:00 AM

Saturday: 12:00 AM - 12:00 AM

Express Home Services accepts the following forms of payment: Check,CreditCard,Financing Available
Yes, Express Home Services offers free project estimates.
Yes, Express Home Services offers eco-friendly accreditations.
Yes, Express Home Services offers a 5% senior discount.
Yes, Express Home Services offers emergency services.
Yes, Express Home Services offers warranties.
Express Home Services offers the following services: A/C & Furnace maintenance, Repair, & Installation, Water Heaters, Drain Cleaning, Furnace Installations & Repairs, Air Conditioning Installations & Repairs, Air Purification, Plumbing, Gas fireplace repairs, maintenance, Electrical services, and repairs.

Contact information

2124 Orchard Dr, Bountiful, UT 84010

http://www.callexpress.com

Service hours

Sunday:
12:00 AM - 12:00 AM
Monday:
12:00 AM - 12:00 AM
Tuesday:
12:00 AM - 12:00 AM
Wednesday:
12:00 AM - 12:00 AM
Thursday:
12:00 AM - 12:00 AM
Friday:
12:00 AM - 12:00 AM
Saturday:
12:00 AM - 12:00 AM