Express Home Services

Heating and Air Conditioning, Plumbing, Air Duct Cleaning,

About us

With over 50 years of combined air conditioning, heating, boiler, plumbing, electrical and gas fireplace experience, we guarantee 100% satisfaction!. Our technicians are certified with the Rocky Mountain Gas Association and our a/c team is properly licensed with the EPA. Give us a call today!

Business highlights

21 years of trusted experience
Women Owned & Operated
LGBTQ+ Friendly
Se Habla Español
Family Owned & Operated
Emergency Services Offered

Services we offer

A/C & Furnace maintenance, Repair, & Installation, Water Heaters, Drain Cleaning, Furnace Installations & Repairs, Air Conditioning Installations & Repairs, Air Purification, Plumbing, Gas fireplace repairs, maintenance, Electrical services, and repairs.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

5%

Emergency Services
Yes


Accepted payment methods

Check
CreditCard
Financing Available

Photos of past projects

Reviews

4.7611 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
84%
4
9%
3
2%
2
2%
1
3%


Rating CategoryRating out of 5
quality
4.8
value
4.7
professionalism
4.8
responsiveness
4.8
punctuality
4.9

Filter reviews by category

Showing 426-450 of 611 reviews

Debra W.
01/2016
4.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Humphrey's technician cleaned our furnace located in the crawl space and suggested a proactive maintenance schedule. He called ahead, was prompt and efficient. He forgot something requiring him to return the following day, which is understandable.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$39

Response from Express Home Services
Thank you for helping our tech's learn to be more efficient. We appreciate your feedback. Thank you for your business.

Ann T.
01/2016
1.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: The weather did not cooperate and they were not able to provide service for about 3 months. When the day came for them to actually keep the appointment, they called to say they were running very late (after 6 PM). We could not accommodate the delay. | |I tried rescheduling after that and never received a call back. I gave up.

Rating CategoryRating out of 5
value
5.0
professionalism
3.0
responsiveness
2.0
punctuality
1.0


Response from Express Home Services
Ms. [Member Name Removed] In reviewing our correspondence, you are correct in saying that the weather did not cooperate for your AC tune up. In order to do a thorough and accurate job we need it to be a certain temperature. When we rescheduled, I was NOT made aware that your appointment had not been fulfilled until you e mailed me and asked to reschedule for 5/18. I immediately replied and offered a time for the 5/18 suggested date. I did not receive an email accepting that time or suggesting another time. Scheduling is 100 % my job and I would like to make it right with you. Can I please have someone come and tune up and clean your furnace- as soon as your schedule will allow? My cell phone number is 8015897957. Please call or text my cell phone and I will take care of this. If you do not want a furnace tune up, I can put you on the schedule for a AC tune up. We are using a new scheduling system that would allow me to make that appointment for Spring. Thanks. Amy

Ellen B.
01/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Express Home Services
Thank you for taking time to review our company. We appreciate your feedback.

Dennis S.
01/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Did furnance tune-up It went great and the service person gave great advice on furture problems we may have. WE would use them again and have told our friends about them.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$39

Response from Express Home Services
Thank you for the review. We appreciate your business.

Martha K.
12/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Annual check of my furnace to get ready for winter weather. |It went smoothly and my furnace has been working properly.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$49

Response from Express Home Services
I am glad that everything went smoothly. Thank you for taking time to review our company.

David A.
12/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Technician arrived on time and was very polite and professional. He thoroughly cleaned and inspected the furnace, then reviewed his findings with us.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$39

Response from Express Home Services
Thank you for the review. We appreciate your business.

JEAN S.
12/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Nick was prompt. Called to let me know how close he was, and even arrived 10 minutes early. He said my furnace was in good shape and that he didn't find much to vacuum even though I had put a new filter in a month late. I was very happy with the service and the price.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$39

Response from Express Home Services
We appreciate you taking time to review our company. Any feedback we get is valuable and helps us to improve.

Andrew V.
12/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: GREAT! Showed up, super friendly,performed tune, gave recommendations, suggested future repairs/up-sells but with very low pressure.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$49

Response from Express Home Services
Thank you! It has been a pleasure working with you. We look forward to working with you in the future.

Jerry M.
12/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: I was very pleased with the furnace check and service that I received from Humphrey's. The technician was friendly, honest and even installed a new thermostat that I had bought without any other charge. So I gave him a tip beyond the work and check of my furnace for the winter. I would recommend them!
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Express Home Services
Thank you for the review! We appreciate the feedback.

Pat F.
12/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Service was on time and done well. The tech gave me advice and explained things well.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Express Home Services
Thank you for taking time to review our company. We appreciate your business.

Nancy H.
12/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: The technician did a good job to service my furnace. He found my filter was not installed correctly, so he showed me how to do that. He also found a gas leak in the main line coming to my furnace. He estimated $200 to repair, but I had the gas company come out and they fixed it for free.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$49

Response from Express Home Services
Thank you for your feedback. We appreciate any help you may have so that we can improve. Thanks!

Joseph G.
12/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: heater annual service

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$35

Response from Express Home Services
Thank you for taking time to review our company. We appreciate your business!

Michael M.
12/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Replaced existing furnace

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,500

Response from Express Home Services
Thank you for taking time to review our company. We welcome any feedback you may have to help us improve. We appreciate your business.

Ray A.
12/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Inspected, cleaned and tuned-up two gas furnaces.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

Response from Express Home Services
Thank you for taking time to review our company. We appreciate your business.

Becky C.
12/2015
2.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
value
1.0
professionalism
1.0
responsiveness
3.0
punctuality
4.0


Response from Express Home Services
We are sorry that you feel the tech did not provide you a quality service. Please feel free to reach out to us and let us know if there is something we can do to improve our standing with you. Thanks

joann L.
12/2015
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,500

Response from Express Home Services
Thank you for your business. We appreciate your feedback.

joann L.
12/2015
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$4,539

Response from Express Home Services
Thank you for the review. We appreciate your business and look forward to working with you in the future.

Jenna O.
12/2015
4.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$49

Don K.
12/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Heating and AC Inspection.Checked heating chamber of furnace for wear and cracking. Found sign of small cracking in combustion chamber. Need to watch this going forward. Advised me that my AC was far larger than needed and wasn't property balanced with the size of my furnace. This combination will probably lead to premature failure of the AC compressor or furnace blower motor. Good information and the Technician did not try to sell me on any new equipment.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$39

Response from Express Home Services
Thank you for being a great customer. We appreciate your business and your review.

Joseph H.
12/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Furnace maintenancew

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Express Home Services
Thank you for the review. It was a pleasure working with you.

Paul B.
12/2015
4.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Performed furnace tune and inspection per list on Angie's list. Found a few issues which we reported to our Home Warranty company. Service provider would not work with home warranty company and any repairs or replacement would have to be out of our pocket and then reimbursed. I don't believe they ever provided the proper information to home warranty company for us to proceed any further with them. Service provider performed what was expected, however, this was our first tune-up and are assuming that what they noted was accurate. Tech was friendly and professional, seemed to be knowledgeable.

Rating CategoryRating out of 5
professionalism
4.0
responsiveness
5.0
punctuality
5.0

$39

Response from Express Home Services
Thank you for your business. We appreciate you taking the time to review our company.

Bret B.
12/2015
4.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0


Response from Express Home Services
Thank you for taking time to review our company. We would appreciate any feedback you have that would help us to improve.

lisa H.
12/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: This company came out and diagnosed a problem with our air conditioner. They went over all the options and helped me think about pros and cons. When I decided to purchase a new unit they made it very affordable. The service crew was professional and timely.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,500

Response from Express Home Services
We appreciate your business! Thank you for taking time to review our company. We enjoyed working with you.

Pat S.
12/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: I knew my furnace was getting old and another company I had been using for years told me it would be close to $10,000 dollars. I panicked because I am a widow on a fixed budget. Justin came and inspected my furnace and without knowing my history explained what was going on with my furnace and drew illustrations and gave me several options from one end of the price spectrum to another. In the end I opted to get a furnace that was very reasonable and nowhere near $10,000. The workers that came were very nice. They placed a tarp down over the carpets and were very careful with everything. Mat the one head young man even was singing to my oldies radio station. Ha! They even threw in a new humidifier and redid the ductwork to the furnace that the original installers did wrong. All in all very happy with Humphrey's.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,700

Response from Express Home Services
You are always a pleasure to work with! Thank you for taking time to review our company. We look forward to working with you in the future.

Darlene and Curg J.
12/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: He did what he came to do: clean and lube the furnace. He was professional and pleasant to work with.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Express Home Services
Thank you for the Review!

Contact information

2124 Orchard Dr, Bountiful, UT 84010

http://www.callexpress.com

Service hours

Sunday:
12:00 AM - 12:00 AM
Monday:
12:00 AM - 12:00 AM
Tuesday:
12:00 AM - 12:00 AM
Wednesday:
12:00 AM - 12:00 AM
Thursday:
12:00 AM - 12:00 AM
Friday:
12:00 AM - 12:00 AM
Saturday:
12:00 AM - 12:00 AM


Licensing

Bonded

Insured

Licensed*

Trade License Number
6027916-5501
Trade License Locale
Utah
Trade License Authority
Utah: General
Trade License Expiration
11/30/2025

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Heating and Air Conditioning,
Plumbing,
Air Duct Cleaning,
Water Heaters,
Electrical,
Dryer Vent Cleaning,
Natural Gas Lines,
Fireplaces,
Gas Logs,
Drain Cleaning,
Sewer Cleaning,
Drain Pipe Installation

FAQ

Express Home Services is currently rated 4.7 overall out of 5.

Sunday: 12:00 AM - 12:00 AM

Monday: 12:00 AM - 12:00 AM

Tuesday: 12:00 AM - 12:00 AM

Wednesday: 12:00 AM - 12:00 AM

Thursday: 12:00 AM - 12:00 AM

Friday: 12:00 AM - 12:00 AM

Saturday: 12:00 AM - 12:00 AM

Express Home Services accepts the following forms of payment: Check,CreditCard,Financing Available
Yes, Express Home Services offers free project estimates.
Yes, Express Home Services offers eco-friendly accreditations.
Yes, Express Home Services offers a 5% senior discount.
Yes, Express Home Services offers emergency services.
Yes, Express Home Services offers warranties.
Express Home Services offers the following services: A/C & Furnace maintenance, Repair, & Installation, Water Heaters, Drain Cleaning, Furnace Installations & Repairs, Air Conditioning Installations & Repairs, Air Purification, Plumbing, Gas fireplace repairs, maintenance, Electrical services, and repairs.

Contact information

2124 Orchard Dr, Bountiful, UT 84010

http://www.callexpress.com

Service hours

Sunday:
12:00 AM - 12:00 AM
Monday:
12:00 AM - 12:00 AM
Tuesday:
12:00 AM - 12:00 AM
Wednesday:
12:00 AM - 12:00 AM
Thursday:
12:00 AM - 12:00 AM
Friday:
12:00 AM - 12:00 AM
Saturday:
12:00 AM - 12:00 AM