Express Home Services

Heating and Air Conditioning, Plumbing, Air Duct Cleaning,

This pro has maintained an average of 4.5+ stars throughout their time with Angi.

About us

With over 50 years of combined air conditioning, heating, boiler, plumbing, electrical and gas fireplace experience, we guarantee 100% satisfaction!. Our technicians are certified with the Rocky Mountain Gas Association and our a/c team is properly licensed with the EPA. Give us a call today!

Business highlights

20 years of trusted experience
Women Owned & Operated
LGBTQ+ Friendly
Se Habla Español
Family Owned & Operated
Emergency Services Offered

Services we offer

A/C & Furnace maintenance, Repair, & Installation, Water Heaters, Drain Cleaning, Furnace Installations & Repairs, Air Conditioning Installations & Repairs, Air Purification, Plumbing, Gas fireplace repairs, maintenance, Electrical services, and repairs.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

5%

Emergency Services
Yes


Accepted payment methods

Check
Financing Available

Photos of past projects

Reviews

4.7609 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
84%
4
9%
3
2%
2
2%
1
3%


Rating CategoryRating out of 5
quality
4.8
value
4.7
professionalism
4.8
responsiveness
4.8
punctuality
4.9

Filter reviews by category

Showing 201-609 of 609 reviews

Amy P.
01/2015
5.0
heating & air conditioning/hvac
  + -1 more
Punctual, professional service
Description of Work: Complete AC check up and cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$79

Hansel H.
01/2015
5.0
heating & air conditioning/hvac
  + -1 more
The inspection was thorough and all my questions were answered. My questions were answered clearly and honestly.
Description of Work: Service Inspection of AC

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

Patrick L.
12/2014
5.0
heating & air conditioning/hvac
  + -1 more
He cleaned inside the furnace with vacuum-that's after he tuned and ensured that the furnace is working right.
Description of Work: He tuned up and vacuumed my furnace.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$45

Caleb C.
12/2014
5.0
heating & air conditioning/hvac
  + -1 more
The appointment went great. The tech showed up right on schedule and was very professional. Gave me some great information, was very friendly, and was quick. I was looking to add a second furnace to my attic and instead he directed me in a more more cost effective direction. He could have simply quoted me the $8k-$10K solution which is what I was asking about, but instead recommended a solution that was less than half of that. I was very impressed with them. When I decide to replace my furnace, Humphrey Heating and Air will be the first ones I call.
Description of Work: A thorough cleaning and tune-up. Found a serious issue and and fixed it (at no additional cost).

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$49

Lana P.
12/2014
5.0
heating & air conditioning/hvac
  + -1 more
It was great. They were polite. I believe they were on time. I would call them again.
Description of Work: They did a checkup of the heater and they told me everything was good.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

Shelley N.
12/2014
5.0
heating & air conditioning/hvac
  + -1 more
I called in the morning they said they would be out between 12 and 3. I asked for a call 20 mins before they arrived so I could get there from work and they did it. Cole came in was very clean, polite and quick. He gave me the information needed to fix it and the price I told him to go ahead and fix it. He was in and out of the house in less than an hour.
Description of Work: Fixed my heater that was not working.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Peter F.
11/2014
5.0
heating & air conditioning/hvac, plumbing
  + 0 more
I don't think a have ever received such outstanding service from a repair company in my whole life. On July 14, 2014 it was the hottest day of the season in Salt Lake City with a temperature of 103 degrees, when my air conditioner started blowing warm air. To make matters worse, around 3:00 pm. the power to my house went down so i could not use the fan in my family room. When i called the power company they said the power would probably not come back on for approx. 10 hrs. I had a $35.00 coupon for diagnostic testing from Angie's list and called Humphrey Plumbing Heating and Air. Imagine my surprise after i told the very polite lady who answered their phone my unfortunate situation and she told me they would work me into their very busy schedule the NEXT DAY. The repairman came (I apologize i forgot his name) and he immediately diagnosed the problem and checked out my air conditioner to my satisfaction. Such excellent service and the total charge was only $188.00. I truly recommend this company.
Description of Work: Fixed my air conditioner by replacing the voltage capacitor.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$188

John W.
11/2014
5.0
heating & air conditioning/hvac
  + -1 more
I would highly recommend Humphrey and Air! Doug, the tech, arrived on time, was very professional and courteous and did a thorough job on my furnace. Although my furnace is about 20 years old and near its economic life, there was no attempt to "up sell" me, as can be the case with a lower priced tune up. Will be sending all of my business their way in the future: Would recommend you do the same.
Description of Work: Furnace Tune up

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

carol A.
11/2014
5.0
heating & air conditioning/hvac, plumbing, water heater repair, gas leak repair
  + 2 more
Fantastic, friendly prompt service , they went above and beyond, informative technicions!
Description of Work: inspected my furnace and evaluated a gas smell I was experiencing....not the furnace, but diagnosed the hot water heater gas leak gave recommendations.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$39

Brian H.
11/2014
5.0
heating & air conditioning/hvac
  + -1 more
The service tech showed up on time went right to work cleaned and service the furnace he found some problems that would need to be fixed he wrote out what was going to need to be fix along with a number of options along with the prices of each option. He went through and explained what was done and what he felt the best options would be. He was very fast and professional
Description of Work: They did a inspection and cleaning on my furnace

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$49

Connie T.
11/2014
5.0
heating & air conditioning/hvac
  + -1 more
They were excellent. Did a great job!
Description of Work: Furnace inspection and tune up

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$49

Harmon S.
11/2014
5.0
heating & air conditioning/hvac
  + -1 more
Completely checked furnace for safety and efficiency. Answered all my Questions, explained in detail what each part of the furnace was, did and why he was checking it. Explained the results of tests and what the test numbers meant. Was very professional, courteous and friendly. Found out a blower had been replaced in the furnace in the years before we had the house and it had a wrong sized electrical cap on the end of some wires. He put the correct cap on it so it would stop falling off.
Description of Work: 100+ point inspection of furnace.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$49

Rachel D.
11/2014
5.0
heating & air conditioning/hvac
  + -1 more
Purchased an Angies Deal coupon for this seasonal furnace inspection & tune up. They were fast! A previous company I called was 6 weeks out.. Humphreys got it done in two days from my call.
Description of Work: Inspected and tuned up my furnace - its all ready for winter!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$45

Dixie H.
11/2014
5.0
heating & air conditioning/hvac
  + -1 more
Seemed professional and knowledgable. If I don't have a break down this winter then I'll know I hired the right guys.
Description of Work: Inspect and Tune HVAC system.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$49

Lindsay A.
10/2014
5.0
appliance repair, heating & air conditioning/hvac
  + 0 more
It went well. He talked about how often to clean the filter and what type to get. Also had to replace a part since it was rusted through.
Description of Work: Air conditioner tune up

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$200

Vincent O.
10/2014
5.0
heating & air conditioning/hvac
  + -1 more
It brought peace of mind knowing that the system was functioning properly. Making an appointment was pleasant and easy. He showed up on time and completed the inspection, including lubricating where necessary, and pronounced the system in great shape. He was very professional and polite. I will be happy to recommend him to my friends.
Description of Work: Went through a detailed checklist to check out the entire system.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$49

Brian W.
10/2014
5.0
heating & air conditioning/hvac
  + -1 more
Came and performed all the services advertised. They were very professional and did a good job. We have used Humphrey through Angie's List Big Deals several times and we have always been impressed. We will continue to use them.
Description of Work: A/C tuneup

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$49

Na-il T.
10/2014
5.0
heating & air conditioning/hvac
  + -1 more
This is the second time that I've used Humphreys (the other time they fixed my A/C) . Both times they were professional, efficient, and easy to schedule with. They also fixed my problems affordable without upselling me, which I appreciate. I will go them from now on, instead of teh company that sold/installed my furnace last year. Thanks guys!
Description of Work: They fixed my furnace.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$35

Gisela R.
10/2014
5.0
heating & air conditioning/hvac
  + -1 more
Do to illness last week I had to reschedule . They were pleasant about it. Tech called before appointed time today to ask could he come a little earlier, which was fine with me Friendly tech (Shane) He also replaced mu humidifier filter, Thank you
Description of Work: furnace tune up

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$49

Peter G T.
10/2014
4.0
appliance repair, heating & air conditioning/hvac, small appliance repair
  + 1 more
They did a fine job, I thought the price was a little high, but I was happy with the work.
Description of Work: Repaired the unit that was working.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Tina O.
10/2014
5.0
heating & air conditioning/hvac
  + -1 more
Service was awesome, Doug explained everything he did and showed me a part that would need to be replaced. He did not pressure me to replace part at that time. He said it could last 1 month or 6 months. He explained what would happen when it did go out and gave me a price to replace it. I will definitely call Humphrey's when the time comes to replace it. Great Service, Great work, and no pressure what else could you ask for? Thanks Doug.
Description of Work: Cleaning furnace and all parts. Furnace tune up and inspection.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$49

Tammy D.
09/2014
1.0
heating & air conditioning/hvac
  + -1 more
I told them I would purchase a furnace when my existing one went out.
Description of Work: My furnace was making a loud noise, they said it was not a safety issue, but told me I need a new furnace, tried to sell me one. I had another HVAC contractor come, there was a plastic bag in the fan, they removed it and told me my furnace should last for quite a while.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
5.0
punctuality
5.0

$50

Response from Express Home Services
Thank you for your review and giving us an A on punctuality and responsiveness. We are sorry to hear that our technician may have missed seeing the plastic bag in your blower fan. As the owner I investigate every bad review. I pulled the invoice with the notes from the visit. The tech noted that the furnace was 15 years old and the blower motor seals were leaking oil. There is an option to replace the blower motor and to replace the furnace. None the less our technician should have caught the plastic bag in the blower fan and we apologize for the oversight. If you would like to contact our office we will be happy to refund the money you spent for the tune up. Thanks Chad

William B.
09/2014
1.0
heating & air conditioning/hvac
  + -1 more
We purchased this because our A/C unit had started making a rattling noise. When they came out they went through a very quick service. After they finished our unit was still rattling. We questioned them about this and they claimed it was just the way the unit was placed. After a couple of weeks the noise got louder. I called out another company to come take a look and they determined it was a bad capacitor and the fan was not starting correctly causing it to draw to many amps. I TRUELY FEEL AS THOUGH THESE GUYS SIMPLY TOOK OUR MONEY!
Description of Work: General inspection and service

Rating CategoryRating out of 5
quality
1.0
value
2.0
professionalism
1.0
responsiveness
3.0
punctuality
3.0

$49

Response from Express Home Services
Thank you for your review. An air conditioner that makes a rattling noise is generally caused by a fan or fan blade that is out of balance. This can happen when a unit is on uneven ground. A capacitor, even a capacitor with low MFD will generally not have an effect on the motor which would cause it to have a rattling noise. I have spoken with the technician that went to your home however he does not remember this specific call. I suspect you may have an issue with the rattling noise again in the future.

elizabeth E.
09/2014
5.0
heating & air conditioning/hvac
  + -1 more
They did the inspection but found nothing wrong. They were great!
Description of Work: I purchased a deal for $39 for a central a/c inspection and tune-up.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$39

Summer A.
09/2014
5.0
heating & air conditioning/hvac
  + -1 more
Chad was the person we worked with and he was amazing. On time, responsive, spent hours at our house evaluating problems and gave us five different options of how we could solve existing issues.
Description of Work: New AC unit, gas to stove, moved vent for dryer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,500

Contact information

2124 Orchard Dr, Bountiful, UT 84010

http://www.callexpress.com

Service hours

Sunday:
12:00 AM - 12:00 AM
Monday:
12:00 AM - 12:00 AM
Tuesday:
12:00 AM - 12:00 AM
Wednesday:
12:00 AM - 12:00 AM
Thursday:
12:00 AM - 12:00 AM
Friday:
12:00 AM - 12:00 AM
Saturday:
12:00 AM - 12:00 AM


Licensing

Bonded

Insured

Licensed*

Trade License Number
6027916-5501
Trade License Locale
Utah
Trade License Authority
Utah: General
Trade License Expiration
11/30/2025

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Heating and Air Conditioning,
Plumbing,
Air Duct Cleaning,
Water Heaters,
Electrical,
Dryer Vent Cleaning,
Natural Gas Lines,
Fireplaces,
Gas Logs,
Drain Cleaning,
Drain Pipe Installation,
Water Filtration and Softening

FAQ

Express Home Services is currently rated 4.7 overall out of 5.

Sunday: 12:00 AM - 12:00 AM

Monday: 12:00 AM - 12:00 AM

Tuesday: 12:00 AM - 12:00 AM

Wednesday: 12:00 AM - 12:00 AM

Thursday: 12:00 AM - 12:00 AM

Friday: 12:00 AM - 12:00 AM

Saturday: 12:00 AM - 12:00 AM

Express Home Services accepts the following forms of payment: Check,Financing Available
Yes, Express Home Services offers free project estimates.
Yes, Express Home Services offers eco-friendly accreditations.
Yes, Express Home Services offers a 5% senior discount.
Yes, Express Home Services offers emergency services.
Yes, Express Home Services offers warranties.
Express Home Services offers the following services: A/C & Furnace maintenance, Repair, & Installation, Water Heaters, Drain Cleaning, Furnace Installations & Repairs, Air Conditioning Installations & Repairs, Air Purification, Plumbing, Gas fireplace repairs, maintenance, Electrical services, and repairs.

Contact information

2124 Orchard Dr, Bountiful, UT 84010

http://www.callexpress.com

Service hours

Sunday:
12:00 AM - 12:00 AM
Monday:
12:00 AM - 12:00 AM
Tuesday:
12:00 AM - 12:00 AM
Wednesday:
12:00 AM - 12:00 AM
Thursday:
12:00 AM - 12:00 AM
Friday:
12:00 AM - 12:00 AM
Saturday:
12:00 AM - 12:00 AM