Best Heating & Cooling serves the Salt Lake County area with professional residential heating & air conditioning service on all makes and models. We offer 100% satisfaction guarantee, convenient service times and comprehensive heating & cooling tune-ups. We are your local HVAC service company, and our goal is to continually raise the standard of service for all of our friends, family and neighbors that we serve.
Business highlights
Emergency Services Offered
Services we offer
We offer a full range of heating, air conditioning and indoor air quality services. Services include: heating repair, a/c repair, furnace and a/c sales, heat pumps, air handlers and ductless split systems.
These ******* idiots have completely put a bad name on ac companies throughout utah. Who puts in a new system without 🤔 making requirements imposed for the new system they just threw a new one in without doing 100% inspections and testing required to put in a new system if this is the way you treat people then KARMA is going to hit you people have families . And ac is. Must with this heat. I am disappointed they haven't called me back or offered anything to me to help!
Description of Work: A whole new furnace and outside system
Rating Category
Rating out of 5
quality
2.0
value
2.0
professionalism
2.0
responsiveness
2.0
punctuality
2.0
$7,500
Steve H.
07/2020
1.0
heating & air conditioning/hvac
 + -1 more
not worth my money very poor service and install. did not seal the duct work did not install proper air handler and after market evaporator..... do not use these people!
Description of Work: replacement furnace and evaporator
Rating Category
Rating out of 5
quality
3.0
value
2.0
professionalism
4.0
responsiveness
1.0
punctuality
2.0
$5,500
Response from BEST HEATING & COOLING
We're sorry you left our company with such a bad perception of it. Our focus is always to do what is right for the customer. If you would like to speak to us further to express your concerns, we would be more than happy to speak with you. Call us at your convenience.
John Z.
09/2018
2.0
heating & air conditioning/hvac
 + -1 more
They were unprofessional about appointments, and continually woke my daughter up, who works nights, despite my repeated requests, not to. They would call me without warning and say, "We are out front of your house, and no-one answers." Their schedule meant everything, and ours meant nothing. When done, they had totally blown off putting in a furnace filter rack. This was one of the promises he made, to get me to sign with them. After the fact, they finally came back, and did a very poor job of cutting in a slot for a filter. I will need to get another HVAC company come to give me a second opinion on what to do with this jerry-rigged filter system.
Description of Work: They had serviced my existing equipment, then talked me in to replacing it.
Rating Category
Rating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
2.0
punctuality
2.0
$6,000
Debbie D.
11/2017
5.0
heating & air conditioning/hvac
 + -1 more
The service was completed with accuracy and in a timely manner. Wes contacted us afterward to make sure everything was running smoothly. We have called them several times for different issues, and have been very pleased.
Description of Work: We needed repairs to our heating and AC system, and were very pleased with the work. Wes came more than once, even once at night, to ensure that the system was working. We have never had to wait for long to get someone to come, and they came on time for the appointment. I have complete trust in their work and know that we're getting excellent service from people who know what they'e doing.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Joel C.
07/2017
3.0
heating & air conditioning/hvac
 + -1 more
Summary: If you are in a bind like we were and need someone fast (and aren't worried about paying extra) try them out. They came out before anyone else could and fixed the AC on a hot day. Pros: - Repsonsive, they came before anyone else could when our AC gave out on a 90° day. - Courteous - Fixed the problem Cons: - Way overcharged us to replace the AC's capacitor. I called him out on it and he dropped the $79 service fee, but he still charged $298 to replace a $25 part. We also had him install a starter capacitor, that too was overpriced, but at least he had to do some real work to install it.
Description of Work: AC unit malfunctioned
Rating Category
Rating out of 5
quality
5.0
value
2.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
$500
Debora R.
10/2016
5.0
heating & air conditioning/hvac
 + -1 more
I have used this company for many years. They are always prompt, couteous and professional. This time was no exception. I have their service plan and have them service my AC and furnace. I would highly recommend them to anyone that wants a trustworthy company.
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Service Categories
Heating and Air Conditioning
FAQ
BEST HEATING & COOLING is currently rated 3 overall out of 5.
Monday: 8:00 AM - 8:00 PM
Tuesday: 8:00 AM - 8:00 PM
Wednesday: 8:00 AM - 8:00 PM
Thursday: 8:00 AM - 8:00 PM
Friday: 8:00 AM - 8:00 PM
BEST HEATING & COOLING accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, BEST HEATING & COOLING offers free project estimates.
No, BEST HEATING & COOLING does not offer eco-friendly accreditations.
No, BEST HEATING & COOLING does not offer a senior discount.
Yes, BEST HEATING & COOLING offers emergency services.
Yes, BEST HEATING & COOLING offers warranties.
BEST HEATING & COOLING offers the following services: We offer a full range of heating, air conditioning and indoor air quality services. Services include: heating repair, a/c repair, furnace and a/c sales, heat pumps, air handlers and ductless split systems.