Everything went well except that one vanity drain still leaked after initial repair. Called them the following week to schedule another visit for the following Friday. No call, no show. Called again & re-scheduled. No call, no show. Called again on 6/1/16 for a 6/3/16 visit. No call, no show. I've hired these guys in the past to install a water heater and fix a main line valve, so their lack of professionalism this time around is a surprise. I guess if you hire them, you better hope everything was done right on the first visit, because apparently they won't return to fix anything they did wrong. Very disappointed.
Description of Work: Original visit was to repair leaks in two vanity drains, install new garden tub faucet, install new shower faucet & head.
Rating Category
Rating out of 5
quality
3.0
value
4.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$258
dave S.
12/2010
5.0
plumbing
+ -1 more
I am surprised I added this company to your list. Of all the company's I have used in the metroplex these people deserve 10 stars instead of 5. I also have used them about 4 times ( I have a 1950's house) and they are just as resonably priced, knowledgable and polite as the first time. They are a shining star among Dallas contractors. I you have used any, you know what I mean. I will no longer use anyone else for my plumbing needs and I have used several different companys. I am just sorry it took me so long to write a review. Thanks Innovative! More companys should do business like you.
Description of Work: Replaced leaking copper tubing in a bathroom and also replaced wasers in shower faucets from a 1957 house, including chiseling out cement (that's how old bathrooms are constructed) that was adherred to the plumbing inside the wall.
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Service Categories
Plumbing
FAQ
Innovative Plumbing Services is currently rated 3.5 overall out of 5.
No, Innovative Plumbing Services does not offer free project estimates.
No, Innovative Plumbing Services does not offer eco-friendly accreditations.
No, Innovative Plumbing Services does not offer a senior discount.
No, Innovative Plumbing Services does not offer emergency services.
No, Innovative Plumbing Services does not offer warranties.