Wortham Air Conditioning Inc

It went well. They finished ahead of when expected, cleaned up and hauled away all the old equipment. Very friendly and willing to help answer all questions.

What stands out the most is that they are very professional. They do a good job.

I called Wortham Heating & A/C because my unit had stopped cooling overnight. They took my information and said they would send someone out. I was at work but my children were home so I called to get an estimated time of arrival. The receptionist told me that I should've called through the night to leave a message because I was number 16 on their list, calls are answered in the order received & she wasn't sure if they would get to me that day. They were still working on calls from the day before and stopped working at 5pm. Well I couldn't leave my children home with 100+ temperatures. I mentioned my dilemma to a coworker who recommended another service provider. I called them and they were on their way immediately with a cheaper call out fee than Wortham's. When I called Wortham A/C back to cancel she told me that she'd just dispatched someone out to my location at that time (this is 30 minutes after my first call). I asked about the others who were on the list before me and she said someone had canceled. Well if I was number 16 several "someones" would have had to cancel. I still canceled & when the other company arrived, they diagnosed the problem & had my unit back working within 10 minutes. And all for $150.

I have used Wortham Air for the past several years. I have two rental cabins on Lake Richland Chambersa and whenever there is any type of A/C or Heating problem they are there very promptly. I had nursed the condensor the past couple of years and it finally went out. When it is 107 degrees here in Texas, you need relief fast. They diagnosed the problem, replaced the defective part and we were cooling again. The next day renter in other cabin had a/c go out. Wortham Air was out within 1 hour of my call and replaced the motor that had gone out overnight.