Mark’s crews did a great job and we loved all of them. However, Mark is a vile, foul-mouthed, misogynistic, angry man with poor communication skills. His lack of professionalism is appalling. His words drip with sarcasm. While we love our pool, I cannot recommend this company because of Mark’s unprofessional behavior. Steer clear!
Description of Work: Pool design and construction
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
1.0
responsiveness
3.0
punctuality
3.0
$62,000
jerry S.
03/2015
3.0
swimming pools
+ -1 more
Mark was very responsive on the 1st appointment but did not follow through on providing the sample contract. He also responded to emails with very basic information but was very active on asking for our business. When I let Mark know that we were doing business with another local pool contract he provided the following response via email "Fantastic Jerry, because I had no intention of building everything you wanted for 40-45K! Good Luck!" I am not sure if Mark can build a good pool but the failure on being professional has ensured me that I made the right choice in not selecting Wimberley Pools.
Description of Work: Mark provided a basic pool design and a general estimate that was completed during his 1st and only visit to our home.
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Service Categories
Pool Sales Construction and Installation
FAQ
Wimberley Pools & Outdoor Living is currently rated 2.2 overall out of 5.
Wimberley Pools & Outdoor Living accepts the following forms of payment: Check,Financing Available
Yes, Wimberley Pools & Outdoor Living offers free project estimates.
No, Wimberley Pools & Outdoor Living does not offer eco-friendly accreditations.
No, Wimberley Pools & Outdoor Living does not offer a senior discount.
No, Wimberley Pools & Outdoor Living does not offer emergency services.
No, Wimberley Pools & Outdoor Living does not offer warranties.
Wimberley Pools & Outdoor Living offers the following services: Custom In-Ground Pools and Spa Installation Total Pool and Spa Remodels