Wilbourn and McCabe Plumbing Co LLC

Best experience we have had with a plumber.

They showed up when they were supposed to and did an excellent job with all communication. Workers cleaned up job site. I will use them for all my plumbing needs. We recommended them to do a job for my son and parents as well. They were very pleased as well.

Great weotrk

Great work! Very courteous and cleaned up work space daily. Highly recommend.

Perfectly done

The guys came in and did a great job. They cleaned up everything and were all very professional!!! We ❤️ them!!

I first called to have a toilet replaced at my parents house, it was during a time in which my father was in in-home hospice. The technicians were very respectful, prompt and efficient during a very difficult time. They were so quick and quiet it was hard to know they were there. A week later I called them for some needed work to my home. The technicians were once again very helpful and professional in their work. I would definitely recommend to anyone and I would obviously hire again for my next plumbing repair needs.

AMAZING!! After calling a couple different plumbers, I was still having same issues. I called Amanda and from the time she answered to the time we hung up, she was nothing but professional. She actually listened to what my problems were and had someone out within the day. Emmett the owner himself came out, listened to what I had to say then went to work. He found the problem and said his guys Cody and Landon would be there the next day to get it fixed. Sure enough they came fixed the issues and refused to leave until they made sure there was no more water leaking. This all happened on a Friday, and Saturday Amanda called to check to make sure everything was still good. I would recommend them to anyone needing fast, professional and efficient plumbing work done.

Absolutely perfectly! In the midst of a chaotic emergency, Wilbourn & McCabe Plumbing saved the day professionally and quickly. They gave me very fair prices on labor and materials. They were very respectful of my home and my time. I’ll never use anyone else!

I had a HUGE water leak that left me with about 6 inches of water under my house. Wilbourn & McCabe Plumbing pumped the water out from under my house, set fans to dry out the crawl space and fixed the leak. Thank you!

It went very good. They did a great job.

The work done was excellent. Wilbourn-McCabe is our go to plumbers for all our plumbing needs. Always very professional for any of our plumbing needs from yearly maintenance to emergency repairs.

Subject: Complaint Regarding Unprofessional Conduct by Amanda and Bonnie at Wilburn and McCabe Plumbing To Whom It May Concern, I am writing to express my extreme dissatisfaction with the recent service provided by Amanda and Bonnie at Wilburn and McCabe Plumbing. The interaction I had with them was marred by misinformation, miscommunication, and an overall lack of professionalism. During my recent plumbing service appointment, Amanda and Bonnie demonstrated a complete disregard for accuracy and customer service. They provided misinformation regarding the necessary repairs, which resulted in unnecessary expenses on my part. Additionally, their communication skills were severely lacking, as they failed to clearly explain the issues and the steps needed to rectify them. Their unprofessional conduct reflects poorly on Wilburn and McCabe Plumbing as a whole and raises serious concerns about the quality of service provided by your company. Employees who exhibit such incompetence and disregard for customer satisfaction should not be representing your organization. I urge you to address this matter promptly and take appropriate action to ensure that future customers do not have to endure similar experiences. I expect a swift resolution to this issue and a commitment to improving the standards of professionalism within your company.

Work completed as scheduled by very good concerned employees, Did excellent work with minimal disruption,did very good job of cleaning up area,all work met city code. Will not hesitate to use them again.

They inspected it but had to come back to replace valve. They were very professional, made a mistake on billing but corrected it without any issues. Gave me Angie's discount. I would hire them again.

Showed up on time, did work in timely manner. Very professional.

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After starting test I was told there was a leak, I told the guy to stop running test because all he was doing was pumping more water underneath my home. The plumber told me he was going to continue running test even after I told him not to, that if there was a leak we would be putting in all new pipe anyway . He had some young kid working on sink and that is a mess he ran line through my brick instead of underground like it was suppose to be done. The plumber that was in charge done nothing but sit in bathrooms on his phone. I had to call in another plumbing company to finish job that Wilbourn and McCabe said it would take 2 weeks to finish. The plumbing company we went with put in new pipe under whole house in 3days!! They were also were cheaper and did a better job. My insurance company told me along with 2 other plumbing companies that I had come and look at job that we were being ripped off .We are still in process of trying to figure out how to fix crooked pipe that was put in on my kitchen sink and grease trap.

Asked a few questions and got directly to work. He was very informative and kept me up to speed. I like being kept in the loop beginning, during, and after. The job was done well.

They arrived at 8:30am & went over again exactly what they were going to do. Started the job it took about 5hrs.Found a Leak,Now waiting on insurance.

Most professional, responsive and a pleasure to have in my home. Worked with my home owners insurace, filed all required paperwork.

Great service, they set the appointment and then call when they are on the way to the house. This is really appreciated. I've used this company a few times now and will continue to use them in the future.

Emmitt the plumber has worked on my house for many years.When Emmitt worked as the plumber, his work,and the price was unbeatable. The last time I used Wilborn and McCain plumbing, Emmitt sent incompetent workers. It took them three days then once Emmit came over told them what to do, it was fixed. I think it took to long, was too expensive. Then to top it off he said |"I cringe when I see your name on caller ID. Working on your house is a nightmare". Well Mr. McCain you will not work on my house again.

The Plumbers were very professional & polite.They checked out the problem then told me what they were going to do & fixed it.