Jackson's Home Improvements

unknown

Mr. Jackson came to my home about a week before he started the job he was going to do for me. He looked at both showers in both of my bathrooms and gave an estimate of $200. .He said he would be able to do it himself and it would take about a half a day. I called a few days later and told him I would like for him to do the job. He agreed and showed up the day we had agreed upon. He came with himself and one man to help him, which surprised me, but he said he had another job to get to so he wanted to finish this one faster than in a half day. As the job got started Mr. Jackson informed me that the shower in one of the bathrooms had floor grout in it. I had no idea what that meant. He said it was going to take longer than he thought. He didn't mention how much longer or the need for more money. As it turned out the half day job turned into 3 days. Mr. Jackson left the man he had brought with him to do this job and He (Mr. Jackson) left. I had no idea who this man was that was being left at my home. Mr. Jackson came back and dropped the man off on the second day and left again. I never saw Mr. Jackson again that day. In fact, the man he left here was here until after 8PM that evening because Mr. Jackson was supposed to come and pick him up but never did. The man had to call his girlfriend to come and get him. On the third day the man's girlfriend dropped him off that morning and I never saw Mr. Jackson until around 5 that evening. Mr. Jackson came in with a third man to try to help finish this job that was supposed to have been a half day job. Mr. Jackson was upset with the man he had left here to work on my showers because and quot;he had taken to longand quot;. Mr. Jackson apologized to me and said the man had never done this type of job before. By this time I was pretty much frustrated and very upset. At the end of the work my shower tiles in the shower that supposedly had floor grout in it was completely a mess. The white tiles were all scratched up with black marks and the paint along the outside of the shower was scratched up with black marks. My shower looked and still looks horrible. I paid Mr. Jackson and informed him through text message how upset I was that my shower was ruined. He told me that it could be fixed and when he wasn't so busy he would contact me and he would come and fix it. This was back in July and this October. I have yet to hear a word from him. I have never experienced anything like this before. The owner of this company just left someone here for 3 days who he knew had never done that type of job before. He just left him here to ruin my shower. I would NEVER EVER recommend that anyone use this company for any type of work EVER. I have pictures of my ruined shower tiles and bathroom wall if anyone would like to see them.

went well

Went very well and final appearance was completely unable to determine the changes had been made.

HORRIBLY!! My recently widowed mother in law was trying to improve her home and happened to choose this loser. Mr. Jackson sent over a crew that consisted of what looked to be drug addicts. The first day they measured wrong and the roof was too short. It came a bad storm that night and the room was flooded. The next morning they showed up and tore off the roof that they put on the day before. My mother in law was then made to buy more material to correct their mistake. They reroofed the back room and laundry room. My sister in law and her husband were very unhappy with their work. Nothing was repaired from the flood and the roof was put on without repairing the damage in the ceiling. One worker told my sister in law that though he was not a licensed electrician he would be repairing the breaker box and it was going to cost $100 extra. My sister in law told him that her husband was doing that repair himself. Upon hearing this, the worker informed her that whether he fixed the box or not it was going to cost $100 extra. The back room was from the home and my brother in law and husband had to go around the outside of the house to get in the room. When confronted on this issue the druggie workers had their girlfriends in the home and were laying on the floor. These workers were told to vacate the premises that their work was unacceptable. Their was a major confrontation that ended with Mr. Jackson returning to the home with the police. Upon realizing it was a civil issue the police told Mr. Jackson to load his tools and leave the property. Not only did they scare an old woman, they did a terrible job and tried to take the materials that my mother in law purchased. None of the remainder of the work they were hired to do was touched.

Bobby was fantastic, got the work done quick and cleaned up his mess and very well priced.