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Findlay Plumbing

Plumbing

Reviews

3.813 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
69%
4
0%
3
0%
2
8%
1
23%


Rating CategoryRating out of 5
quality
3.8
value
3.8
professionalism
3.8
responsiveness
4.0
punctuality
4.0
Showing 1-13 of 13 reviews

Andrea V.
03/2021
1.0
plumbing
  + -1 more
Could never give a time frame of when they would be here and had to reschedule and on that day said we weren’t even scheduled. Horrible customer service was very rude and short! He never came and we lost 125.00.
Description of Work: Plumbing issue

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Kami K.
06/2020
5.0
plumbing
  + -1 more
I have never used Findlay Plumbing before today. I am so glad I did! Not only did the plumber fix the on going issue but he was incredibly respectful. He was informative and gave me some suggestions. I was impressed with the customer service overall. It’s just not something you see much of anymore. I will absolutely use them again if I have another plumbing need. I highly recommend!
Description of Work: Toliet repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

derrin W.
03/2016
1.0
plumbing
  + -1 more
the owner of the company came in my house talking on the phone and completely ignored me. pulled trash out of my disposal and told me my insurance wouldn't cover it they missed my apt like 5 different times and never returned my phone call luckily ahs sent out another plumber and he had the new disposal in, in about 10 mintues. DO NOT USE
Description of Work: garbage disposal

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$75

Brad P.
02/2016
5.0
plumbing
  + -1 more
.
Description of Work: /

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

angela M.
10/2015
5.0
plumbing
  + -1 more
Previous plumber left my shower leaking for over 4 months, ran up our water bill and stood us up over 10 ttimes Finally we called Findlay plumbing. They came out right away and fixed the mess our previous plumber left behind. He was in and out in 10 minutes! Thanks to you we can use our shower for the first time in 5 months!!!
Description of Work: Repaired leaking shower

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Sharla R.
06/2015
1.0
plumbing
  + -1 more
The owner of this company is very rude and talks to you like your stupid
Description of Work: Unstop a sewer line

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$75

Sandy S.
04/2015
5.0
plumbing
  + -1 more
The company is easy to contact and the workers show up when expected, do a professional job with a minimum of fuss and mess, and charge a reasonable fee. This is an ethical company that you don't have any concerns about -- hard to find in today's world. We will continue to use them and to highly recommend them.
Description of Work: Repaired a leak.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

Iris D.
04/2015
5.0
plumbing
  + -1 more
They were amazing and really well priced. Josh was the technician and he was great.
Description of Work: Unclogged sewer pipe on the outside of my home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Paul S.
12/2014
2.0
plumbing
  + -1 more
Was a bit shocked to find out this particular company had all A's. A couple of years ago we used Findlay plumbing and when he arrived to unclog our sewer main? he performed the work and then in an accusing,condescending tone informed my wife a tampon was blocking everything. My wife informed him that we had just moved in the house and that that was disgusting. And with another condescending look he went back to his work. From that point on everything was very unprofessional. I was not home? And when I tried to contact the man on several occasions he would not return my calls. I would pose this question to any man out there. If you absolutely could not be home? Would you want your wife to deal with this company/man? Luckily we now have a choice.
Description of Work: Unclog a sewer main

Rating CategoryRating out of 5
quality
2.0
professionalism
1.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$75

Trish D.
07/2014
5.0
plumbing
  + -1 more
pHe cam out the first time on 7-16-14 and fixed the commode and washing machine hose. I had asked him about taking out the disposal but that was not on my original call to him so he said he could take it out and re pipe it but wasn't planning on doing anything more that day than fix my leaky commode so he said he would come back Thursday but I was busy as he came back today 7/21/14 and he did take out the disposal and re piped under my sink. Both visits he was on time and very courtesy. He explained what he was going to do and did it in a very timely manner. When he was done he cleaned up any mess that was made. When he came the first time we discussed the cost of all the things I wanted fixed and he quoted me a price of 120.00. He did not charge me for another visit today he included that in the visit from last week. I would diffidently use him again and if any of my friends need a plumber I will recommend him.
Description of Work: He fixed my leaking commode, the drain hose for my washing machine and took out my old garbage disposal and re piped under my sink.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Janie C.
06/2014
5.0
plumbing
  + -1 more
They handled their work promptly and cleaned up and disposed of trash in dumpster. Mr. Findlay had several calls but stated that he would call them back as soon as he could which I appreciated since he was busy working at the time of the call. Mr. Findlay did leave helper to work while he went to purchase a part . He explained the bill to us which was billed at 75.00 per hour for 3 hours work. . The extra parts were billed as follows: 1 ea tub drain 18.72, 2 ea 1/2x3/8 valves 15.00, 2 ea 1/2x3/8x20 flexes 17.25, 3 ea pex finiale ??, .9.60, 1 ea ???L 10.50, 1 ea flange 11.31, 6 ea pex 6.0 Only issue, plumber did not ask, and I did not specify, where I wanted the new single handle water valve for tub/shower. I assumed it would be installed at shower level height since it was a shower handle and he installed at previous tub height of the old two knob tub unit. His error or mine?????? Next time, I will go over all details of requested work before he begins. Note: Also, our house was built in the 70's and an electrical copper ground was attached to copper tub water pipe. Plumber said by code, he could not reattach ground. I called a licensed electrician and he said ground was needed and he reattached the ground to copper water pipe. I will use this plumber again if I need more plumbing work. I had no problems with his workmanship.
Description of Work: This is third time I have used Findlay Plumbing. This trip he and one helper installed tub and new faucets, installed new toilet, & connected vanity plumbing. Old tub & fixtures were already removed before their arrival and new fixtures that we had purchased were also on site. They arrived on time and finished job in 3 hours. They were professional and careful when carrying items through the house to bathroom. I previously used this plumber to replace a busted water heater and help with plumbing concerns when we tore down bathroom walls for remodel. His hourly price appears to be the going rate in our area.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$343

Sandy S.
03/2014
5.0
plumbing
  + -1 more
Mr. Findlay and his workers are very skilled, but are also patient and willing to answer questions regarding whatever problem I am having. We have used them several times. It is easy to reach this company and immediately get an appointment, which is (amazingly) kept on time! Their charges are reasonable and they clean up their messes...can't ask for more. I won't look any further for a plumber as long as this company is in business.
Description of Work: On this visit, he snaked the main drain pipe from my washer, and gave us detailed, professional advise about how to deal with this ongoing problem in the most efficient way.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Bonnie G.
09/2013
5.0
plumbing
  + -1 more
Repaired toilet.
Description of Work: Repair toilet

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$225

    Contact information

    4820 Rhea Rd, Wichita Falls, TX 76308


    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Plumbing

    FAQ

    Findlay Plumbing is currently rated 3.9 overall out of 5.
    No, Findlay Plumbing does not offer free project estimates.
    No, Findlay Plumbing does not offer eco-friendly accreditations.
    No, Findlay Plumbing does not offer a senior discount.
    No, Findlay Plumbing does not offer emergency services.
    No, Findlay Plumbing does not offer warranties.

    Contact information

    4820 Rhea Rd, Wichita Falls, TX 76308