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Quality Plumbing

4.5(
2
)

Plumbing, Drain Cleaning

About us

Family owned business, Licensed, bonded, and insured, Visa, Mastercard, Discover, personal checks, money orders, and cash accepted. By appointment.

Business highlights

21 years of trusted experience

Services we offer

Full plumbing and drain services: installation, repairs, drain cleaning, water heaters, propane and natural gas lines, water lines, drain lines, ice maker lines, slab leak locating, and much more. Residential and commercial.

Services we don't offer

Septic system services except for septic line repairs and clean-out.

Amenities

Free Estimates
Yes
Warranties
Yes

Accepted payment methods

Check
Discover
MasterCard
PayPal
Visa

Reviews

4.52 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
50%
4
0%
3
0%
2
50%
1
0%
Rating CategoryRating out of 5
quality
4.5
value
2.0
professionalism
4.5
responsiveness
4.5
punctuality
4.7
Write a review
Showing 1-2 of 2 reviews
Michele M.
10/2014
2.0
plumbing
  + -1 more
unknown
Description of Work: Called to see if company had plumber experienced with hooking up an electric space saver water heater. Gave them brand name of unit and some specs. The man I spoke with said they would send out a man experienced with this unit. Plumber arrived, had no clue, yet I was charged $90 for service call. Plumber felt bad and told me he would come back on his own time and help me replace kitchen sink faucet. Never saw him again.
Rating CategoryRating out of 5
quality
2.0
value
2.0
professionalism
2.0
responsiveness
2.0
punctuality
3.0
$90
Response from Quality Plumbing
I'm sorry that you had a bad experience, but I think you made a mistake on the company that came out to do your job. I have looked back through all of my records and do not have anyone with your last name in any records I've found, no record of a job at this address, and no record of anything similar to that type of job, nor any record of a bank deposit in that amount. I did a Google maps search on this address and it says not found; Morgan is not in our normal service area. The day it was supposedly done was a Sunday and we never work on Sundays. If you are mistaken about the date and meant 2014, only one of our two technicians was working that day, the company owner, and since he owns the company he would not have said he would come back on his own time to do a "side job". Our company has installed thousands of standard water heaters, and hundreds of tankless water heaters, so we are very familiar with the installation process, therefore there would be no reason for us to not complete an installation on either one. We are a professional company that cares about our reputation and our business. Again, sorry for the troubles you may have had, but I believe you have mistaken us for someone else. Please check your records and verify that it was indeed Quality Plumbing (254)694-6000 that did your job and I think you'll find that it wasn't. If you'd like to have us do the work for you we'd be glad to. Thank you.
Stevelynn J. P.
04/2012
5.0
plumbing
  + -1 more
Quality Plumbing are courteous. They showed up when they said they would-- they're very prompt.
Description of Work: Quality Plumbing unclogged a commode.
Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$125

    Contact information

    39281 Cedar Trail, Whitney, TX 76692

    Service hours

    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM

    Licensing

    Bonded
    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.

    Service Categories

    Plumbing,
    Drain Cleaning

    FAQ

    Quality Plumbing is currently rated 4.5 overall out of 5.

    Monday: 8:00 AM - 5:00 PM

    Tuesday: 8:00 AM - 5:00 PM

    Quality Plumbing accepts the following forms of payment: Check,Discover,MasterCard,PayPal,Visa
    Yes, Quality Plumbing offers free project estimates.
    No, Quality Plumbing does not offer eco-friendly accreditations.
    No, Quality Plumbing does not offer a senior discount.
    No, Quality Plumbing does not offer emergency services.
    Yes, Quality Plumbing offers warranties.
    Quality Plumbing offers the following services: Full plumbing and drain services: installation, repairs, drain cleaning, water heaters, propane and natural gas lines, water lines, drain lines, ice maker lines, slab leak locating, and much more. Residential and commercial.
    Septic system services except for septic line repairs and clean-out.

    Contact information

    39281 Cedar Trail, Whitney, TX 76692

    Service hours

    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM