Excellent service from Scott Toomes. I had a few small issues with the service department but Scott straightened them out as soon as he got wind of the issues.
Description of Work: Discussed issue with outdated computer and provided solutions that I could understand. Wanted me to get a second quote, but requested that I return to get a second opinion. I know enough about sales to know why they do that, but it was worth it.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,200
02/2006
5.0
computer repair
+ -1 more
Comp usa were a very good service. The technicians there are very knowledgeable and assess your problem quickly. They explained the problem to me and what it was going to take to fix it. They did a great job. They had my computer back to me quickly.
Description of Work: They repaired the modem and installed new software in my computer.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$110
02/2006
1.0
computer repair
+ -1 more
CompUSA returned my call eventually and gave me an estimate to repair my computer. I had an extended warranty, but the clauses and loopholes weren't explained, so I had to pay for the repair myself. I took my computer in, they had it for a week and kept repairing it. Everytime I called them, it still wasn't ready. They never returned my calls and the computer still doesn't work right. I will never take a computer to them again.
Description of Work: I took my computer to CompUSA and they ran a diagnostic test to see if it had some defective components. CompUSA then called the manufacturer for the proper parts needed to repair the computer because it was still under warranty. Compusa was able to get the proper parts to fix my computer.
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$299
CASANDRA G.
07/2004
5.0
computer repair
+ -1 more
GREAT PRODUCT SELECTION. MADE IT EASY TO SEND IN MY DAMAGED LAPTOP.
Description of Work: SENT IN MY COMPUTER FOR REPAIRS.
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0
$10
Contact information
1013 W BAY AREA BLVD BAYBROOK GATEWAY SHOPPING CTR, Webster, TX 77598
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Service Categories
Computer Repair,
Computer Sales,
Computer Training
FAQ
COMP USA is currently rated 4 overall out of 5.
No, COMP USA does not offer free project estimates.
No, COMP USA does not offer eco-friendly accreditations.
No, COMP USA does not offer a senior discount.
No, COMP USA does not offer emergency services.
No, COMP USA does not offer warranties.
COMP USA offers the following services: ACCESSORIES COMPUTERS COMPUTER UPGRADES ELECTRONICS GAMING MONITORS NETWORKING NOTEBOOKS SOFTWARE SUPPLIES SCANNERS PRINTERS PDA'S DVD MOVIES & MORE
Contact information
1013 W BAY AREA BLVD BAYBROOK GATEWAY SHOPPING CTR, Webster, TX 77598