Bradley Custom Pool & Spa

Pool was started in March 2013 and as far as I am concerened it is not finished. He started off good but as time went on it took several calls to get him to come out and proceed with the next steps in the construction of the pool. I seems to always be problems with his subcontractors. Pool has leaked since it was built, if pumps are running it is leaking , I believe just on the PVC piping. Not sure if this is the only places since he has never got his taken care of. He has contracted American Leak Detection twice to come to pool and test for leaks and they have found leaks both times and Bradley has made attempts to repair. STILL LEAKING. We contracted him to have a pea-gravel deck around the pool. He subcontracted a concrete company to perform this work. Looked good at first and then rust stains started showing up all over the deck from the iron ore I guess was in the concrete. Keep being told they could resolve this issue and the subcontractor never shows. Water bill for home has gone up due to refilling the pool. This man will promise anything when he will answer his phone but never follows through with anything. the only means to contact him is his cell phone and he want answer it and his voice mail is always full. Looks like next step is take him to Small Claims Court to see what can be done. His design work is good. The pool and SPA looks nice, just the items listed above needs repaired and I couild be happy with job. Could never be happy with him. If you are doing business with him now, DO NOT FINISH PAYING UNTIL YOU ARE HAPPY

Bradley and his team damaged my fence, gate, French Drains, property sloping, and lawn. Bradley never returned phone calls or emails. However, he did call me twice. Once after my neighbor told him both he and I were upset and he needed to fix the damage and secondly months later after he recieved the notice from the Better Business Bureau. In working over 3 months to try to solve the issues, Bradley sent a few people out to make some repairs to the fence, french drains and lawn, but each time, he never oversaw the work to ensure it was done right. Most of the time, the problems still persisted and eventually I had to spend my own time and money to fix the situation myself. My neighbor was willing to partially help, but never willing to pay for correcting the drainage issues that now persist and can affect my foundation. I have been slowly trying to remedy the situation myself when I have time. The amount spent is my approximate costs to date for my time making my own repairs, but there is still more needing to be done.

DISASTER!!!