Alliance Plumbing Services

About us

Do you have a slow-moving drain? Or a toilet that refuses to flush? Is it time for a bathroom or kitchen upgrade? No matter what your particular plumbing needs are, Alliance Plumbing is there for you. As a local and family-owned plumbing service company, we are your ally for every plumbing issue you encounter in your home. We have been proudly serving the Greater Clear Lake area for years and have built a reputation for our ability to fix any plumbing job right—right away! Our Webster plumbers are certified, highly trained, and equipped with the latest methods and tools to solve even the most challenging plumbing problem. Alliance Plumbing also offers iron-clad guarantees for your peace of mind. We prioritize your comfort and satisfaction above all else and you can expect that we only provide lasting solutions for your home. Contact the company today to schedule a plumbing service in Webster, TX and in the Greater Clear Lake area. Alliance Plumbing is an award-winning company having received the Nexstar Customer Satisfaction Award, Angie’s List “Best” award, Better Business Bureau Gold Star Certificate, and Houston Community Newspapers Reader’s Choice award.

Business highlights

21 years of trusted experience
Emergency Services Offered

Services we offer

Plumbing Services, Repairs/Installations, Fixtures, Bathroom, Water Gas Line, Repiping, Remodeling, Back Flow Prevention, Drain & Sewer Services, Bio Clean, Drain Cleaning, Sewer Line Repairs, Tankless Water Heaters

Services we don't offer

We do not offer residential or commercial new construction.

Amenities

Warranties
Yes
Senior Discount

0%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.8241 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
85%
4
7%
3
3%
2
2%
1
2%


Rating CategoryRating out of 5
quality
5.0
value
4.4
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 126-150 of 241 reviews

Hsing J.
10/2011
5.0
water heater repair
  + -1 more
Danny and Steve showed up on time and took care to lay down drop cloth on the carpet. They removed the old tank water heater. They contacted the roofer and the electricians that are needed to setup the electrical outlet and seal the extra hole in the roof. While waiting on the roofer, they built a sturdy frame to hold the tankless water heater. After the roofer arrived installation took another few hours. They went over the operating instructions and reminded me to register the water heater. Both Danny and Steve were courteous at all the way through the installation process.
Description of Work: Installation of Rinnai tankless water heater.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

JOHN F.
10/2011
3.0
plumbing
  + -1 more
Even though the man that came to my house was pleasant, did a good job, and I feel the company in general strives for high marks in professionalism, the price was just way too high and I can't justify, bringing someone back out for $280/hr, including labor and parts. I have done most of all my own plumbing, in the past. I took this one opportunity to find someone to take on something that I felt was a little out of my league. I guess I'm still looking for a plumber in the off chance I need one again.
Description of Work: I have two different bathroom leaks coming from the second story into my Dining Room and Kitchen. The gentleman that came out was pleasant and upfront about everything. I think Alliance hires great people. Another thing that I appreciate is that they have a book of costs that everyone will receive, so this was not a situation where pricing was being made up as they went along. This company has taken the time to put into place procedures in an effort to make sure the customer is not taken by surprise. I have to give them credit for trying, however, I think my situation was a little different. They showed me the prices for locating the leaks and the base cost in each circumstance was $198 to find the leak. To me that seems high, especially since there were access panels to get to each leak. The leaks were both quickly discovered and the repairs were also performed fairly quickly as well....and I have faith that the repairs are done right and I won't have to worry about them again. The problem I have is that I'm positive that I can get the same work done for probably about 30% less. Everything in the itemized list I felt was inflated. Part of it may be that I do a lot of home maintenance myself and I know what things cost. Many people may have been alright with the $837.40. I personally think that is really high for about 3 hours of work. Admittedly, I needed the repairs right away and did not ask anyone else to come out and bid the job.

Rating CategoryRating out of 5
quality
5.0
value
1.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$837.4

Margie R.
09/2011
5.0
plumbing
  + -1 more
Great! He was very nice. I felt comfortable with price. He has a book with prices already in it so you didn't feel like he was making them up as he went. I especially liked that give I am a single women.
Description of Work: my pipes under my master bath sink were leaking. I had the old metal pipes. He replaced them all with the plastic. Great job!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$129

Jennifer L.
09/2011
5.0
plumbing
  + -1 more
I called in the morning and explained my problem. I had checked prices on Angie's List and felt they were a reasonable company to go with. I was informed they couldn't come out until late afternoon which fit in with my schedule. I told them where I had found their name and mentioned the coupon. The young lady suggested I go to their website as there was a larger coupon available on site. I ran off the coupon so I would have it available when their personnel arrived. Kelly arrived at the time designated. He was aware of the details of the problem. He used the power auger through the entrance under the kitchen sink outside the house and cleaned the blockage in record time, taking the auger about 20 feet. As everything is connected on that side of the house I had been unable to run the dishwasher or washing machine until it was fixed. Using the coupon my final cost was $168.00 for a job well done.
Description of Work: On the weekend I peeled a lot of garlic and put the husks down the disposal - bad idea. My kitchen sink and disposal got blocked so I needed to have the block cleared.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$183

Judy R.
09/2011
5.0
plumbing
  + -1 more
Agustin came on Sunday because we had to shut the water off for the whole house. We bought the faucet he installed. He went over the options of replacing parts or fixing existing parts if possible with estimates for both before he started. The plastic parts in the original faucet were broken so Agustin installed the new faucet, handle and shower head. They look great! Augustin was very professional and pleasant especially since he had to come on a holiday (Labor day weekend).
Description of Work: Agustin installed a new faucet, handle and shower head for our only tub. The old plastic parts had broken causing the shut off to not work.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$760

Susan A.
08/2011
5.0
plumbing
  + -1 more
They did a wonderful job. The plumber came; his name was Danny. He actually fixed the problem really quick, and then we ended up getting more work done. Everything was done quickly. It was done the way it should've been done. It was all a good experience. Danny did a great job. I was very pleased.
Description of Work: They fixed a plumbing issue. We also bought new toilets from them.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,200

Sarah L.
08/2011
5.0
plumbing, sewer cleaning
  + 0 more
I had a pipe burst at my house and my neighbor recommended this company. I called and they were there in about an hour and repaired the pipe quickly. They were professional and efficient. My only concern is that the actual price ended up being almost 50% more than the estimate but overall I was satisfied with it because I was expecting the damage to be much worse. I would definitely call them again (but hopefully I won't need to)!
Description of Work: Repair of the main pipe to the house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$487

Phillip P.
07/2011
5.0
drain cleaning
  + -1 more
we were given a time frame of when they would arrive, between 1:00 and 3:00. We were called at 12;30 and given and update that he would be here between 2:30 and 3:00. He arrived at 2:30. He went over our list of items to complete. Started and completed the list. He was very professonal, and cleaned up after the job was complete.
Description of Work: Plumber (Danny) arrived as scheduled. He delt with several issues to our satisfaction. I would reccommend alliance plumbing and will use them again if needed.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$144

Suzanne L.
07/2011
5.0
plumbing, drain pipe
  + 0 more
We have used them before. The price was reasonable for the quality of the work that was done. They are reliable and respond quickly. They are informative and they are our go-to plumber.
Description of Work: Alliance Plumbing fixed a leak in the front yard

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Melanie B.
07/2011
5.0
plumbing
  + -1 more
Excellent prompt service. Price was far lower for the same work we had done previously.
Description of Work: Toilets needed repairing, they were self-flushing.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$245

HOWARD H.
06/2011
5.0
plumbing
  + -1 more
Kelly Caudel and his team replaced my homes 43 yr. old cast iron hot/cold water lines with the best plastic lines. He removed all old lines where possible and minimizing dry wall removal for access. The days of dry wall removal, he erected plastic curtains to minimize dust intrusion into the rest of the house where we remained. Drop fabric was spread to protect carpet and tile flooring each day. At the end of each day, a complete cleanup was done and one source of water , and one commode was left functional over night. Mr. Caudel was very responsive to any changes we requested, and several fixtures needed changout due to age. While this was an expensive job, I felt I received a high quality of work and materials. At the end of this work, I needed to contact a dry wall contractor who would repair the dry wall holes and repaint those walls. The hot and cold water throughout the house is now running without staining or low pressure.
Description of Work: Removed most cast iron hot and cold water lines from a 2 story house. Accessed the majority of lines by cutting into specific dry wall areas. Installed new plastic (not PVC) water lines. Protected carpet and tile flooring in the work areas. Erected plastic sheet curtains during dry wall cutting/removal to minimize dust from intruding into other house areas. Cleaned up at end of each 5 day work day Provided one working water source, and one working commode over night

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,900

Juliet W.
05/2011
5.0
plumbing
  + -1 more
My experience with Alliance Plumbing Company was fine. Their plumber, Danny did really well. He fixed the leak and took care of the problem. It was kind of hard and took him a while to fix it because our plumbing is really old. He was into helping us save money and therefore ended up repairing the shower, rather than replacing it. The shower head doesn’t drip anymore. He was here on time and also finished the work within an hour which I thought was good. What he charged us was probably not the cheapest but I thought that it was a good price. I would use Alliance Plumbing Company in the future.
Description of Work: I hired Alliance Plumbing Company about a couple of weeks ago. They fixed the leak in our shower head.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$186

Roger A.
05/2011
5.0
plumbing, water heater repair, gas leak repair
  + 1 more
About 1 month after moving into my newly built house, I woke up one day with no hot water. I called Alliance and they stopped by within 2 hours. The pilot light in my hot water heater was out. The plumber re-lit it (showed me how to do it as well) and told me to contact my builder as a new hot water heater should never have the pilot light go out. No charge for the call either - glad I signed up for the Preferred Service Partner program! He was absolutely correct because as the unit is still under warranty, the builder sent their own plumber and installed a new thermostat and burner unit - no charge. I haven't had any problems since. I can't say enough good things about Alliance Plumbing and their 24/7 service that they provide.
Description of Work: The annual $119.40 Preferred Service Partner program that Alliance offers is worth every penny! Included is an initial inspection plus $20% off all future house calls. I also used Alliance to install the gas line and exhaust for a new gas Clothes Dryer I purchased. They were very flexible to come in the evening hours on a Saturday after my dryer was delivered and I'm very pleased with the work they performed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

Judy R.
05/2011
5.0
plumbing, drain cleaning
  + 0 more
Danny explained everything as he worked. He recommended we ask for a brillo cleaning the next time we might have this problem. He did not bring the equipment to perform this since the person who took the service order did not specify our problem to Danny. We were very impressed with Alliance Plumbing and Danny. The plumber we usually call was too busy and recommended this company.
Description of Work: The plumber Danny came to our house Saturday morning to unclog a pipe that drains between the kitchen sink and the washer to the street sewer system. He unclogged the pipe in record time.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$177

Clint N.
04/2011
4.0
water heater repair
  + -1 more
I liked everything about them. They were professional and friendly, and they seemed to know what they were doing. The only thing that I didn?t like about them was the price of $1200; I thought that was kind of expensive. Outside of that, everything else was good. They kind of beat around the bush a lot, especially when I asked them how much it was for the water heater. I would have no problem hiring them again except for the price.
Description of Work: I got a quote from Alliance Plumbing to put in a new water heater.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0


ANDREW G.
04/2011
5.0
plumbing, water heater repair
  + 0 more
It went very well. The technician was extremely good at his job. We were treated well by then entire company. The head of the company helped us fill out paperwork and made sure the old water heater was disposed of properly. They even realized that we needed some feeder pipes replaced, and they took care of that. I would recommend them to anybody and would use them again.
Description of Work: They installed a new water heater for us.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,700

Jeff M.
04/2011
5.0
plumbing
  + -1 more
Alliance Plumbing Company showed up in a moments notice when I called. They cleaned up after themselves. They did exactly what was needed to fix the problem. They were fairly reasonable for what they had to do and for how long they were here.
Description of Work: I hired Alliance Plumbing Company to fix several plumbing related problems that we had. They came out about two weeks ago. They did two jobs for us and charged us $524 and $535 separately.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,100

Jerry M.
03/2011
5.0
plumbing
  + -1 more
The person arrived on time and was very professional. Job was completed in good time and he cleaned up after himself. Price was right on with the estimate.
Description of Work: Repaired water mixer on shower, removed toilet and repaired leak.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

Rae S.
02/2011
5.0
plumbing
  + -1 more
The first day was a false start because water company did not know exact location of tie-in to main line and plumbing company was hoping to avoid tree roots. Second trench followed old sewer line (through tree roots) and installation of new sewer line continued as scheduled. Communication with workers was excellent; work accomplished in a timely and efficient way. Clean up of yard was excellent. Company owner often checked on progress and spoke with us about preceedures. Even with false start final price was below estimate.
Description of Work: Service covered 3-4 days of trench digging, excavating broken sewer line, installing and connecting new sewer line with new clean outs. Utility companies were notified to mark their locations, all permits were obtained and all inspections made.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,000

Darcy S.
02/2011
5.0
plumbing, water heater repair, water softeners
  + 1 more
The last time they were out was for the water heater. They had to replace one of them. Overall the job went really well. We really like them and we are happy with Alliance Plumbing. They are really a great group of guys. They are prompt in their response. I feel like they are giving us an honest quote. They are reasonable with their pricing and it's just nice working with them. We would use them again in the future. We have just signed a service agreement with them.
Description of Work: We used the services of Alliance Plumbing a couple of months ago. They replaced our water heater and we've had them out for a couple of little issues too. We had one issue with our reverse osmosis filtration system and there was something else that I can't remember what it was now.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

Michael R.
01/2011
5.0
plumbing
  + -1 more
Overall service went well. The problem and repairs required where explained well. The service was performed in a timely manner, the workers were polite and very clean.
Description of Work: Repaired and rerouted a cracked hot water pipe leaking under the house.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

Kim R.
01/2011
5.0
plumbing
  + -1 more
Excellent. Agustin explained every little detail of what needed to be done and he completed it in full. Very impressed with his professionalism and concern for our issue.
Description of Work: Water flooded into our kitchen after flushing the master bath toilet upstairs. Agustin found our flange had completely eroded away and water was escaping the pipes.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$454

Carol L.
01/2011
5.0
plumbing
  + -1 more
This was my first time using Alliance and I will definitely use them again. I called and left a message and Kelly (the owner) returned my call even though he was out of town. He was very straight-forward about the cost and we scheduled the time he would send someone out. Danny (the plumber) was on time, very courteous, discussed the cost with me, then went right to work. He explained things to me and made sure to keep his work area clean. He even cleaned where the old faucet left marks on the sink before he installed the new one. He did not charge me to fix the pop-up drain - he said it took him so little time to fix it. The faucet was making a funny sound, so I called back. I knew the company was closed the day I called and expected a call back when they were back to work. However, Kelly called me that same day and scheduled to have someone come out to take the faucet apart to see if they could do something about the sound. Augustine (the plumber) called before he came and was right on time. He did what he could, but turns out the problem is in the faucet itself. The faucet came to me directly from the manufacturer, so I called them for the replacement parts that Augustine told me to order. I definitely recommend Alliance Plumbing.
Description of Work: Replaced kitchen faucet and fixed pop-up drain in bathroom sink

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Scott S.
12/2010
5.0
plumbing
  + -1 more
They seem very polite and professional. The price is fun. They have done work for me in the past before, and that work turned out well.
Description of Work: I am using them for general plumbing services.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Beverly A. B.
12/2010
5.0
plumbing
  + -1 more
They did an excellent job and we would recommend them. The fellow knew what he had to do and he did it well and quickly.
Description of Work: We used Alliance Plumbing for a leaking faucet outside.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Contact information

15502 Galveston Rd Suite 604, Webster, TX 77598

https://www.allianceplumbingservices.com/

Service hours

Monday:
8:00 AM - 5:30 PM
Tuesday:
9:00 AM - 5:30 PM
Wednesday:
8:00 AM - 5:30 PM
Thursday:
8:00 AM - 5:30 PM
Friday:
8:00 AM - 5:30 PM

Licensing

Insured

Licensed*

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories


FAQ

Alliance Plumbing Services is currently rated 4.8 overall out of 5.

Monday: 8:00 AM - 5:30 PM

Tuesday: 9:00 AM - 5:30 PM

Wednesday: 8:00 AM - 5:30 PM

Thursday: 8:00 AM - 5:30 PM

Friday: 8:00 AM - 5:30 PM

Alliance Plumbing Services accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Alliance Plumbing Services does not offer free project estimates.
Yes, Alliance Plumbing Services offers eco-friendly accreditations.
Yes, Alliance Plumbing Services offers a 0% senior discount.
Yes, Alliance Plumbing Services offers emergency services.
Yes, Alliance Plumbing Services offers warranties.
Alliance Plumbing Services offers the following services: Plumbing Services, Repairs/Installations, Fixtures, Bathroom, Water Gas Line, Repiping, Remodeling, Back Flow Prevention, Drain & Sewer Services, Bio Clean, Drain Cleaning, Sewer Line Repairs, Tankless Water Heaters
We do not offer residential or commercial new construction.

Contact information

15502 Galveston Rd Suite 604, Webster, TX 77598

https://www.allianceplumbingservices.com/

Service hours

Monday:
8:00 AM - 5:30 PM
Tuesday:
9:00 AM - 5:30 PM
Wednesday:
8:00 AM - 5:30 PM
Thursday:
8:00 AM - 5:30 PM
Friday:
8:00 AM - 5:30 PM