Alliance Plumbing Services

About us

Do you have a slow-moving drain? Or a toilet that refuses to flush? Is it time for a bathroom or kitchen upgrade? No matter what your particular plumbing needs are, Alliance Plumbing is there for you. As a local and family-owned plumbing service company, we are your ally for every plumbing issue you encounter in your home. We have been proudly serving the Greater Clear Lake area for years and have built a reputation for our ability to fix any plumbing job right—right away! Our Webster plumbers are certified, highly trained, and equipped with the latest methods and tools to solve even the most challenging plumbing problem. Alliance Plumbing also offers iron-clad guarantees for your peace of mind. We prioritize your comfort and satisfaction above all else and you can expect that we only provide lasting solutions for your home. Contact the company today to schedule a plumbing service in Webster, TX and in the Greater Clear Lake area. Alliance Plumbing is an award-winning company having received the Nexstar Customer Satisfaction Award, Angie’s List “Best” award, Better Business Bureau Gold Star Certificate, and Houston Community Newspapers Reader’s Choice award.

Business highlights

21 years of trusted experience
Emergency Services Offered

Services we offer

Plumbing Services, Repairs/Installations, Fixtures, Bathroom, Water Gas Line, Repiping, Remodeling, Back Flow Prevention, Drain & Sewer Services, Bio Clean, Drain Cleaning, Sewer Line Repairs, Tankless Water Heaters

Services we don't offer

We do not offer residential or commercial new construction.

Amenities

Warranties
Yes
Senior Discount

0%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.8241 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
85%
4
7%
3
3%
2
2%
1
2%


Rating CategoryRating out of 5
quality
5.0
value
4.4
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 101-125 of 241 reviews

Kathleen G.
11/2012
5.0
plumbing
  + -1 more
I called Alliance and received very professional service from the phone contact. She scheduled the work during the time period I requested. The plumber, Augustine, called me prior to his arrival, and arrived promptly and prepared to work. He examined the drain and gave me an estimate. Once I approved it, he performed the work. He wore shoe protectors in my home and also put down protection on my bathroom floor. He cleared the drain rapidly using a motorized snake. He recommended that I disinfect the area afterwards to remove remnants of the clog. The work solved both the clog problem and an odor problem that we have had in this bathroom. He recommended a natural drain treatment to reduce future issues in all household drains. Based on this and earlier experience with this business, I have signed a priority partnership agreement with them. They will be my plumbers from now on.
Description of Work: Remove clog in bathroom shower drain

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$280

Arthur D.
11/2012
5.0
plumbing
  + -1 more
Alliance handled the job quickly and professionally.
Description of Work: We had our service water pipe break between the city connection and the house. It was a swampy mess to say the least. I called early in the morning for service. Alliance called back quickly and set a time for the service technician to arrive. He was very punctual arriving. Spent some time finding the leak, but once found, he took care of the issue quickly and professionally. I was very pleased with the response and service from Alliance and I would use them again anytime. This problem was taken care of in less than a day.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$723

Clinton S.
10/2012
5.0
plumbing
  + -1 more
Alliance presented possible solutions along with an exact estimate from their pricing schedule. Ended up dropping the drain pipe below the gas pipe and making a direct run to the vertical drain with no turns. Also re-routing the sink drain as a result. I watched through the whole process and they did very clean and professional work. Showed up when scheduled, completed when they estimated it would be done. And no changes from the price I was originally quoted. I have used Alliance once before this occassion and have been very pleased with their workmanship, service, and professionalism both times. They may be a few Dollars more expensive than the competitors but they are well worth it along with the peace of mind from knowing it was done right. After nine months since this modification/repair I have not had a single issue, stoppage, or slow draining toliet or sink in that bathroom.
Description of Work: Re-route of 2nd floor sewer drain pipe due to builder's poor original installation that caused a belly in the pipe. Original had four 90 degree turns in a 6 foot run from the upstairs toilet to the vertical drain pipe causing a slow drain and frequent stoppages. Obviously the builder did it to avoid a gas pipe. Poor foresight and design by the builder. Installation and re-route of 4" drain line (about 6 feet along with all connectors); replacement of toilet wax seal, etc. Also had to re-route the sink drain line due to the change in the route of the toilet drain line.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$650

Susan A.
10/2012
5.0
plumbing
  + -1 more
It was perfect. The technician was on time did the job in a reasonable amt of time and cleaned everything up. It was a pleasant experience and felt I comfortable being alone in the house with the plumber.
Description of Work: They fixed my disposal and then we had them replace two toilets at a later date. Excellent work.When we need a new water heater they will be the ones we call.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

ANDREW G.
10/2012
5.0
plumbing
  + -1 more
We had one instance where they had to keep coming back before they finished the job properly but they are generally pretty good. It’s not that they do a bad job but they tend to be a bit pricey.
Description of Work: We have used them more than once.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0


Ben W.
10/2012
5.0
plumbing
  + -1 more
leaking PVC coupling was replaced with a better quality fitting, stressed section of PVC pipe was replaced. Leak now fixed
Description of Work: Repair leaking 1" PVC water line at house. Caused by settling and recent foundation repairs.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$293

Robert C.
08/2012
5.0
plumbing, drain cleaning
  + 0 more
Came in unblocked the kitchen sink with a snake. Left no mess and an excellent job. Checked the water drained afterwards and left. Took a $10 off coupon from Angie's list.,
Description of Work: Came in unblocked the kitchen sink with a snake. Left no mess and an excellent job. Checked the water drained afterwards and left. Took a $10 off coupon from Angie's list.,

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$193

Becky B.
07/2012
3.0
plumbing
  + -1 more
I had a new kitchen faucet that just needed to be installed. The person that came was nice and professional but told me it would take 2 hours and would be $290. He was in and out in 45 minutes and still charged the whole fee. The job was completed without incident. It was an easy install, he told me. I questioned him about lowering the fee, he called the office and no change. I must be in the wrong job. $290. is great for only an hour's work! If you use this company, check out their fees before the work is done!
Description of Work: Kitchen faucet; installation only.

Rating CategoryRating out of 5
quality
5.0
value
1.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$290

Vickie S.
06/2012
5.0
plumbing
  + -1 more
I called the office and spoke to Kelly. I shared that my garbage disposal unit was leaking and asked if someone could come out to take a look at it. We spoke about possible replacement units and he was able to give me an idea of what a new unit could cost before anyone came out. He sent Mike out to the house within the hour. Mike arrived and determined that the casing had cracked and the unit would need to be replaced. We went over the options available and Mike was great about telling me about each unit. We determined which was best for our family's usage and made arrangements for Mike to come back as his first call the next day. Professional, personable and efficient is how I would describe Mike. We love the new disposal. It's so quiet and it actually works!! Thanks Alliance. We know who to call if we have plumbing issues in the future.
Description of Work: Installed a new in sink disposal system.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$700

Anita T.
06/2012
5.0
plumbing
  + -1 more
GREAT! They were quick to respond and sent someone over the next day. The 2 plumbers (one was apprenticing) were very nice, professional and english speaking, which was important as I was home alone with a newborn. They explained and even showed what the problems were. They fixed the drain and cleaned up. I could not be happier and will contact them agan for any plumbing issues.
Description of Work: We called Alliance to rapair a leak under our kitchen sink.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Terry R.
06/2012
5.0
plumbing
  + -1 more
Called Alliance Plumbing to fix a leak in the toilet in a second story bathroom. They were able to send Michael out within an hour of me calling to take a look at the problem. It turned out to be a much simpler fix than I was expecting and he did the job right away. Total took maybe an hour. Very professional and courteous. Very satisfied with the work that was done. I will definitely call them again if I am in need of a plumber again.
Description of Work: Called Alliance Plumbing to fix a leak in a second story bathroom.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$360

Marsha S.
04/2012
5.0
plumbing, water heater repair
  + 0 more
As planned. I met this company through Angie's List in 2008 and continue to be satisfied customer. In January2009 the redid the plumbing from kitchen, baths and laundry to sewer - efficient and much improved functioning fr house overall.
Description of Work: Two separate service calls: (1) replace toilet and repair water faucets in tub/shower and (2) replace water heater in attic and bring environmet uip to code.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,400

Cheryle B.
04/2012
5.0
plumbing
  + -1 more
Carl did an excellent job and was very courteous and professional. He represented Alliance very well. I feel confident if there is future plumbing trouble at our house we will be promptly helped again.
Description of Work: On a morning when my husband was out of town, I suddenly learned that an outdoor faucet had broken off and had sprung a really bad and constant leak. Alliance was quick to come out and had their plumber, Carl, call when he was on his way. He showed me how and why the faucet fixture had snapped off from being very old. Carl explained the different options of taking care of the faucet and ending the leak and gave me the estimate within less than 10 minutes. Because our house has old faucets outside and older plumbing in areas inside, I decided to also sign up for their 1 year service partner contract that saved me money on that day and will save me money if we have any future emergencies during this next year. Having an older home that we have lived in for only a year, I was glad to have the offer of such a contract that gives us future discounts and no extra charges for having any emergencies at night, on the weekend, or on holidays. I had seen that Alliance had good reviews on Angies list and I too am glad to give them and Carl a good review. Carl removed several bricks carefully so that he could go into the outside wall andfix theleak which was on a 1/2 inch copper line. since that faucet connection had once had a special connection that had years before allow one to fill the pool through an underground line, Carl replaced the old hose bibb vaccum breaker as well as connected the cooper pipe in the wall to a new facucet fitting. We will continue to usde the hose to fill the pool as previous owners had done and which has worked out well for us this past year. Carl was very good about explaining the course of action that he was taking since I opted to continue with filling the pool as needed with the hose.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$512

jerry S.
04/2012
5.0
plumbing, water heater repair
  + 0 more
The man who came to the house was very professional. I was impressed that he called before he came to let us know he was running a little late. When he arrived he covered his shoes and removed them when he went back out again. I would use them again.
Description of Work: I hired Alliance Plumbing to install two hot water tanks.

Rating CategoryRating out of 5
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,400

FREDERICK M.
03/2012
5.0
plumbing, water heater repair, drain cleaning
  + 1 more
See above
Description of Work: The below report is a copy of the body of a letter I sent to Alliance Plumbing after the completion of work. This report is for the Alliance Plumbing operation owned by Kelly Caudel located at 15502 Old Galveston Road #608 in Webster, TX 77598. After completing the plumbing work at my home, I felt I should drop you a note to communicate my satisfaction with the work of your company and, in particular, that of your father Karl. The complete replacement of all bathroom fixtures, all supply lines in the house, all toilet bowl components, relocation of the hot water heater and repair to the garden tub overflow drain was very time consuming. The work was done in a very professional manner. Additionally, your placement of drop cloths, around the work areas, is very much appreciated. Again, thank you for your help with this project. It is a pleasure to work with such a professional company as was demonstrated with your quality craftsmanship.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,500

Mary T.
02/2012
5.0
drain cleaning
  + -1 more
It took them a while to find the clogged but they took their time to find it. They are very prompt, courteous, honest and professional.
Description of Work: They did extensive drain cleaning for me.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$265

Dudley U.
02/2012
3.0
drain cleaning
  + -1 more
They were very responsive and came out quickly. They were nice and very professional. They did a good job but they were very expensive! I would have given them other work, I had other stuff that needed to be done but they were so expensive and only here for 20 minutes so I didn't use them for the other work. And they actually charged me $192 but with discounts and coupons I was able to get them down to $168. I was blown away on the price and will not use them again.
Description of Work: We used Alliance Plumbing to clear a toilet that was stopped up.

Rating CategoryRating out of 5
quality
4.0
value
1.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

$168

Judy R.
02/2012
5.0
plumbing, home remodeling, drain cleaning
  + 1 more
We used the services of 2 different plumbers because one was busy and one wasn't. They guy did a very good job of installing the shower head. He was very neat. I had to put the back wall back on again, but that was ok. Another one fixed some drainage problems. So, he found the problem and told us what we needed to do, and found out that when they built the house they didn't do a good job on the drains, so he fixed it up. He found the problem and we didn't have a clean out. We still don't really have a clean out, but now we know where the drain is because our house is at the edge of one build out of the subdivision and they added other houses on the other side later on, but they ran our drain from our backyard to a main drain line that runs by our house. Everybody else has their line out front. So, everybody was all messed up as to where the drain was going and they were trying to fix it and they couldn't. They were doing the wrong thing because of the location I guess. I am not too certain about all of that stuff. They did a good job fixing the pipe and making a clean out area that we could use. He told me where everything was and they fixed everything up. I was expecting several hundred dollars more than they charged.
Description of Work: We had some plumbing difficulties at one point in time. We had a new shower head installed and drainage problems dealt with.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Anne Marie N.
01/2012
5.0
plumbing
  + -1 more
Their work was very professional; their attitudes very friendly. They even brought treats for our dog. They used drop cloths and kept everything extremely clean and picked up at the end of every day. This is a great company to do business with, the best we've done business with in thirty-four years of home ownership. BTW, two other companies came and looked at the job, but didn't get back to us with a quote. We highly recommend Alliance Plumbing.
Description of Work: They replumbed our entire 56-year-old house replacing laterals and drops. Our house is a custom-built 1950's ranch-style house with some imaginative plumbing. They did excellent work and in several places, they were creative in getting around problem areas.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$8,000

Don G.
01/2012
5.0
plumbing, drain cleaning
  + 0 more
I knew from the previous reviews that Alliance was not the cheapest in town, but I had a drain clog on the holiday monday of January 2, 2012. They were close, so I called. Their service was exemplary. I didn't know till nearly noon that I had a problem, and by 6:20 pm they had come out and fixed the problem. ON a holiday. Can't say enough about their responsiveness. I might shop for a better price if there was no emergency, but when it needed to be done, they got it done.
Description of Work: I called Alliance when my drain clogged up and I couldn't wash the dishes or clothes. They came out, took off the "p" trap and tried to clear the drain from the sink, then had to snake under the house to get the drain to run properly.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

REBECCA B.
01/2012
5.0
plumbing
  + -1 more
.As stated above. I cannot stress how happy my husband and I were with the work and the results. I would also like to add that I had had another bid that was $3000.00 dollars higher than Alliance Plumbing's. Luckily I found them on Angie's list and read a review of Pex Piping Replacement and gave them a call after reading their glowing reviews. Kelly, the owner is a great guy and I trusted him and his crew completely. After that very large job, there was not one problem to be followed up on. I was amazed and delighted. Even better. I now know a plumbing company I can rely on to do an excellent job with reasonable rates and exceptional integrity. I highly recommend them.
Description of Work: Alliance Plumbing replaced or bypassed all the old pipes in the attic and the walls of my 1966 house with Pex pipe. Kelly, the owner, came in and looked at my house initially and gave me a bid. He clearly explained what was involved nd told me how his team would go about completing the job. My house is a one story 4 bedroom, 2 1/2 bath house. His crew consisted of Carl, Carlton, and Steve who were very professional, friendly and knowledgable. Not only did they do the job that was bid, but when other problems with plumbing were discovered, they gave me an excellent price to fix these things at the time of the install. This is a big job, and took 5 days to complete. During the day while they worked, they were very careful to place drop cloths etc. and every evening the drop cloths would disappear and the floors vacuumed. We always had a working shower and toilet in the evenings and we could barely tell they had been there. My husband was home on some of the days and I was home on others, and we really enjoyed getting to know these guys and appreciated them more and more every day. 19 holes had to be cut into the walls in order to complete this job, and they were very careful about how they cut the holes. Many of the work was done out of site in closets if possible, or under sinks and in fact only a few holes were in places that were in full view of the living areas of the house. These guys went above and beyond what was necessary, and took care of the existing plumbing. They did a beautiful job in the utility room where the box that held the hot and cold taps for the washing machine had rusted out. They replaced the box with a new one and I was thrilled with the results. They also did extra work under the kitchen sink and around the trap in the bathtub.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$9,000

Lucille H.
12/2011
5.0
plumbing
  + -1 more
Plumber arrived, I had a list of things I wanted done. Fortunately for me, I requested an estimate prior to the work being done. They have a book of charges so he looked everything up. The book must be somehow related to the book used by large corporations to charge the U.S. military, remember the furor over the multi-thousand dollar charges for toilet seats? Just to have the bathtubs spigot replaced and the inside stuff in the toilet tank replaced (toilet tank kits are available at Walmart for about $40, which is where I am headed) would have been over $500. So seriously, if you want work done from them, get an estimate first. I opted to have the spigot done since the callout fee is waived if work is done. The good news is that it was replaced in a flat five minutes and well done. So my take is that they are very good, you do indeed get what you pay for.
Description of Work: Bathtub spigot replaced

Rating CategoryRating out of 5
quality
5.0
value
2.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$178

William K.
12/2011
4.0
plumbing
  + -1 more
Plumber gave estimate then went to work. Discovered he didn't need to do any digging and revised the estimate downwards. Worked on the problem for a while and then went out to his van and talked on his phone for about an hour. Then came back and finished the job. I have no idea why he was on the phone so long or whether it had anything to do with the job. I think the customer should be informed and absences like that should be explained. Otherwise a good job and I would recommend this company.
Description of Work: Fixed leaky pipe in front of house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
3.0
punctuality
5.0

Yes, I recommend this pro
$300

Rae S.
12/2011
5.0
plumbing, drain pipe
  + 0 more
They did a very good job. Their bid came in about the middle of the pack. They initially bid $5600 but I was very pleasantly suprised when the final bill was only $4000. I would call this company again.
Description of Work: They rerouted some undergroud pipes.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,000

Scott L.
10/2011
5.0
water heater repair
  + -1 more
They did very good. They did everything as expected. They were good.
Description of Work: I used Alliance Plumbing probably about eight months ago to put in a water heater.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,400

Contact information

15502 Galveston Rd Suite 604, Webster, TX 77598

https://www.allianceplumbingservices.com/

Service hours

Monday:
8:00 AM - 5:30 PM
Tuesday:
9:00 AM - 5:30 PM
Wednesday:
8:00 AM - 5:30 PM
Thursday:
8:00 AM - 5:30 PM
Friday:
8:00 AM - 5:30 PM

Licensing

Insured

Licensed*

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories


FAQ

Alliance Plumbing Services is currently rated 4.8 overall out of 5.

Monday: 8:00 AM - 5:30 PM

Tuesday: 9:00 AM - 5:30 PM

Wednesday: 8:00 AM - 5:30 PM

Thursday: 8:00 AM - 5:30 PM

Friday: 8:00 AM - 5:30 PM

Alliance Plumbing Services accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Alliance Plumbing Services does not offer free project estimates.
Yes, Alliance Plumbing Services offers eco-friendly accreditations.
Yes, Alliance Plumbing Services offers a 0% senior discount.
Yes, Alliance Plumbing Services offers emergency services.
Yes, Alliance Plumbing Services offers warranties.
Alliance Plumbing Services offers the following services: Plumbing Services, Repairs/Installations, Fixtures, Bathroom, Water Gas Line, Repiping, Remodeling, Back Flow Prevention, Drain & Sewer Services, Bio Clean, Drain Cleaning, Sewer Line Repairs, Tankless Water Heaters
We do not offer residential or commercial new construction.

Contact information

15502 Galveston Rd Suite 604, Webster, TX 77598

https://www.allianceplumbingservices.com/

Service hours

Monday:
8:00 AM - 5:30 PM
Tuesday:
9:00 AM - 5:30 PM
Wednesday:
8:00 AM - 5:30 PM
Thursday:
8:00 AM - 5:30 PM
Friday:
8:00 AM - 5:30 PM