It started off great! They were pretty punctual and and quot;finishedand quot; only 4 weeks after they said it would take. However, there are issues with the work. Grout falling out of the bathroom tile, ever-enlarging cracks around the sink and a corner which is a real eyesore. I admit I really didn't make a good inspection, so I must take some responsibility for the mistakes. However, I have been unable to get them to come correct the errors and they have not returned my phone calls. The one time he did come out to fix some tile, he couldn't because and quot;his crew didn't pack his tile cutter!and quot; All I ask is that the repairs be made. Unfortunately we have no paperwork - a and quot;handshakeand quot; and a verbal three year guarantee were supposed to be enough.Basically, they made a good start, but when it came to finishing and follow-up, it's a mess!
Description of Work: Remodeled bathroom and front façade of house
Rating Category
Rating out of 5
quality
2.0
responsiveness
2.0
punctuality
2.0
$12,000
Response from SUMMIT COUNTRY HOMES & REMODELING
As of the posting of this review we have spoken several times with the client and an appointment is scheduled to re-grout in the areas that cracked. The home has some structural issues which may be contributing to the grout problem. The job does have a signed agreement and was not done on a handshake as described. We always honor our warranties on our workmanship and will on this one as well.
Lucy H.
05/2013
5.0
home remodeling
+ -1 more
They completely tore out our old and deteriorating bathroom and it now looks fantastic. I used their sample boards to pick materials and colors, as I am not able to go shopping. They have a really good selection and were able match colors and incorporate materials. They repaired structural and decorative exterior wood. They were always ready to comply with what we needed.
Description of Work: Remodelled bathroom, replaced exterior wood and repaired structure
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$11,000
Rhonda H.
05/2013
5.0
home builders
+ -1 more
Great quality of carpet, done in one day, everyone involved was very easy to work with. Mr. Jones is right there helping the whole time and making sure things are done correctly. Couldn't ask for a better company to fix all my repairs at the office or my home. We have used this company several times and have been pleased with each project. Will definatly use him again and will refer him to others.
Description of Work: Installed new carpet through out the whole office.
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Service Categories
Homebuilders,
Kitchen and Bath Remodeling,
Garage and Shed Building,
Siding,
Roofing,
General Remodeling,
Handyman Services,
Flooring Sales and Installation,
Fencing
FAQ
SUMMIT COUNTRY HOMES & REMODELING is currently rated 4.3 overall out of 5.
Sunday: Closed
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Saturday: Closed
SUMMIT COUNTRY HOMES & REMODELING accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,PayPal,Visa
Yes, SUMMIT COUNTRY HOMES & REMODELING offers free project estimates.
Yes, SUMMIT COUNTRY HOMES & REMODELING offers eco-friendly accreditations.
Yes, SUMMIT COUNTRY HOMES & REMODELING offers a 5% senior discount.
Yes, SUMMIT COUNTRY HOMES & REMODELING offers emergency services.
Yes, SUMMIT COUNTRY HOMES & REMODELING offers warranties.
SUMMIT COUNTRY HOMES & REMODELING offers the following services: Custom Homes, Semi Custom Homes, Room Additions, Remodeling, Handyman & Maintenance Services,Flooring, Light commercial construction and finish out,Kitchen & Bath Renovations, Roofing