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Pro-Tech Hvac Solutions

Heating and Air Conditioning, Air Duct Cleaning, Insulation

About us

Locally Owned and Operated We offer teacher and military discounts.

Business highlights

20 years of trusted experience
Emergency Services Offered

Services we offer

HEATING & AIR CONDITIONING SERVICE & REPAIRS, NEW CONSTRUCTION INSTALLATION, EXISTING HOME INSTALLATION, DUCT CLEANING & REPLACEMENT.

Amenities

Free Estimates
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

3.73 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
67%
4
0%
3
0%
2
0%
1
33%


Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0
Showing 1-3 of 3 reviews

Bradley K.
01/2015
1.0
heating & air conditioning/hvac
  + -1 more
STAY AWAY FROM PRO-TECH HVAC SOLUTIONS (AND CANTEX ROOFING AND CONSTRUCTION, TOO). Under an insurance claim for major hail damage, Pro-Tech HVAC Solutions ubmitted a bid on 1/4/2012 to my insurance company to replace my outside A/C units with Trane units, but Pro-Tech didn't do their due diligence. They installed these Trane compressors that use 410A freon with indoor air handlers that use the older R22 freon! These units (and freons) are incompatible as the 410A Trane system produces up to 500 psi versus the air handlers inside the house that only operate up to 225 psi. Another company caught Pro Tech's mistake when they came out to my home to perform annual maintenance. Despite bringing this matter to the attention of the general contractor (Kirk Loftin) and him acknowleding the problem in two emails back to me saying he and Jeromy from Pro-Tech would come out to my home, neither Pro Tech (Jeromy Puckett) nor Cantex LLC. Roofing and Construction (Kirk Loftin) would come back out to my house to rectify their mistake. So now I have leaking coils in my indoor air handler due to the system incompatibility issues. Despite numerous attempts to re-contact Kirk Loftin, he failed to return any of my emails or text messages. AVOID PRO-TECH AND AVOID CANTEX ROOFING AND CONSTRUCTION!
Description of Work: Pro-Tech HVAC Solutions (Jeromy Puckett) and Cantex Roofing and Construction (Kirk Loftin) gouged both my insurance company (USAA) and me by installing one five ton and one three ton Trane 13 seer Condensors (AC units in back yard) for our two story house as part of major hail damage claim. Units were "builders grade", i.e., bottom of line A/C units using 410A freon and producing up to 500 psi. and totally incompatible with indoor air handlers (R22 Freon/225 psi).

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$8,489

Response from Pro-Tech Hvac Solutions
I'm sorry for you're problems. We as a company would rather install a complete system factory matched. In your case I personally talked to the manufacturer Trane and was advised that the indoor coils were compatible with a modification by adding a R410A TXV. The insurance company would only approve the condensers (same grade that were replaced) and modifications not complete systems. Any upgrades should have been discussed with you with your approval to upgrade the complete system over and above the insurance approved repairs. We try our best to do what is the best for our customers. I know it's been three years since we installed the condensers and just now having problems with the evap could leaking. It's very common to see freon leaks in coils from 6-10 yrs old. I would like to speak to you on this matter. Sincerely William Morris 8173411248

Bobby Z.
08/2012
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: These guys were prompt, professional, and courteous. In less than 24 hours of call the had an entire unit outside replaced and did not gouge me in my time of despair. Highly recommend Pro-Tech!
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Pro-Tech Hvac Solutions
WE LOVE TO HEAR FEEDBACK FROM VALUED CUSTOMERS; THANK YOU FOR TAKING THE TIME TO EXPRESS YOUR POSITIVE COMMENTS ABOUT PRO-TECH. WE TAKE PRIDE IN CUSTOMER SATISFACTION AND THE QUALITY OF OUR WORKMANSHIP.

MARGARET C.
06/2007
5.0
heating & air conditioning/hvac
  + -1 more
The men that came to do this were very clean and did a perfect job of getting the old unit out and the new unit in. They answered all my questions to my satisfaction and I was very pleased with the outcome of their work.
Description of Work: They took out my old stand alone heating and air unit, which covered 1600 square feet upstairs, and replaced it with a new one. They were here about two hours and then took the old unit and all the trash away with them after they were finished.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,500

Response from Pro-Tech Hvac Solutions
WE LOVE TO HEAR FEEDBACK FROM VALUED CUSTOMERS; THANK YOU FOR TAKING THE TIME TO EXPRESS YOUR POSITIVE COMMENTS ABOUT PRO-TECH. WE TAKE PRIDE IN CUSTOMER SATISFACTION AND THE QUALITY OF OUR WORKMANSHIP.

    Contact information

    2319 Tin Top Rd., Weatherford, TX 76087

    www.protechhvacsolutions.com

    Service hours

    Sunday:
    Closed

    Licensing

    Bonded

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Heating and Air Conditioning,
    Air Duct Cleaning,
    Insulation

    FAQ

    Pro-Tech Hvac Solutions is currently rated 3.7 overall out of 5.

    Sunday: Closed

    Pro-Tech Hvac Solutions accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
    Yes, Pro-Tech Hvac Solutions offers free project estimates.
    No, Pro-Tech Hvac Solutions does not offer eco-friendly accreditations.
    No, Pro-Tech Hvac Solutions does not offer a senior discount.
    Yes, Pro-Tech Hvac Solutions offers emergency services.
    No, Pro-Tech Hvac Solutions does not offer warranties.
    Pro-Tech Hvac Solutions offers the following services: HEATING & AIR CONDITIONING SERVICE & REPAIRS, NEW CONSTRUCTION INSTALLATION, EXISTING HOME INSTALLATION, DUCT CLEANING & REPLACEMENT.

    Contact information

    2319 Tin Top Rd., Weatherford, TX 76087

    www.protechhvacsolutions.com

    Service hours

    Sunday:
    Closed