G & D Pool and Spa

His pool bid was as expected, but came in extremely low on the guest house and found that he had not listened to what we were asking for. Leaving major elements out of the design, ie full kitchen & bedroom! When we decided to hire another company for pool, we wanted to give him a chance to bid on the guest house. For the second meeting to discuss what was left out of the guest house bid, Ken blew off our appointment then sent me an email saying I was just out for a cheap bid and I wasted his time. I was not under the impression I had to hire someone just because they took the time to submit a bid. Plus, I had ask him if it was a problem if we decided not to do the pool with him, just the guest house. He said that was fine. I guess not. It was very unprofessional and I'm glad I didn't hire someone like that to work with. With all said and done, this company did not listen to the details of the project, and was completely unprofessional and emotional. Would never recommend!

No services where provided, I gave money in advance for materials at his request, and never seen him again.

We have been using G&D for routine maintenance twice a year for a couple of years. They have also made a couple of repairs. They have been fantastic and work hard to do the job right the first time and keep it affordable. We have been getting chemicals in their store since the pool was built (by another company). The staff is very helpful and know what they are talking about.

THEY WERE VERY HELPFUL IN HELPING PICK OUT EXACTLY WHAT KIND OF CHEMICALS I NEEDED FOR MY POOL. THEY ALSO SHOWED ME HOW TO USE THE CHEMICAL TEST KIT. THEY WERE VERY NICE.

THE SERVICE PEOPLE WITH GND WERE GREAT, KYLE, ADAM AND CHRIS WERE SOME THAT I DEALT WITH, HOWEVER, I DID NOT LIKE THE BUSINESS STYLE OF THE OWNER KEN DENNIS, SO WE DROPPED THEM AS OUR POOL SERVICE COMPANY.

WE WOULDN'T USE G&D TO BUILD OUR DOG HOUSE IF WE NEEDED ONE. WE WERE EXTREMELY UNSATISFIED WITH KEN DENNIS AND HIS CREW. ALTHOUGH MUCH OF THE FAULT WAS DUE TO HIS SUBCONTRACTORS, HE FAILED TO 'MAKE IT RIGHT,' OR EVEN RETURN PHONE CALLS FOR THAT MATTER.

THE CUSTOMER SERVICE REPRESENTATIVE WAS VERY POLITE AND SCHEDULED MY APPOINTMENT AT A TIME THAT WAS CONVENIENT FOR ME. THE SERVICE TECHNICIAN ARRIVED ON TIME AND DID A GREAT JOB.

THE REPRESENTATIVE WAS VERY HELPFUL AND KNOWLEDGEABLE AND WAS ABLE TO TEST THE WATER TO TELL ME EXACTLY WHAT IT NEEDED. THEY SOLD ME THE CHEMICALS AND SUPPLIES I WOULD NEED. THEY GAVE ME THE DIRECTIONS TO KNOW WHAT TO DO TO GET THE WATER CORRECTED.

KEN DENNIS, OWNER OF G&D POOLS, IS VERY NICE TO WORK WITH. THEY DO AN OUTSTANDING JOB ALL THE TIME. THEY OFFER MANY OTHER SERVICES AND PRODUCTS IN ADDITION TO MAINTAINING AND CLEANING.

THEY WERE VERY FAST. THEIR WORKMANSHIP WAS EXCELLENT.