Thank you for leaving this great review. We appreciate your business.
Stephen K.
03/2016
5.0
plumbing
 + -1 more
unknown
Description of Work: Outstanding work (as usual)
Rating Category
Rating out of 5
Yes, I recommend this pro
Response from Chris' Plumbing LLC
Awe, Thank you! We are fortunate to serve great customers like you!
Stephen K.
04/2015
5.0
plumbing, water heater repair
 + 0 more
.
Description of Work: Installed a new hot water heater and a new water softener (both were top of the line units). They came out the same day as I called and looked at my problem (I had been going through a lot of heating elements). They gave me an estimate and within two days of accepting the bid, they had everything installed and working perfectly. They were fair in their price and professional in their conduct of business.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,500
Response from Chris' Plumbing LLC
Thank you for your wonderful review and your business since 2012. As a company, happy repeat customers are our goal!
Lorraine B.
12/2014
5.0
plumbing, water softeners
 + 0 more
unknown
Description of Work: whole house filter installed.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$347
Mary B.
08/2014
5.0
plumbing
 + -1 more
unknown
Description of Work: On February 15, 2013, I purchased a Delta kitchen faucet, Model No. 21988LF, from Home Depot, which turned out to be defective and required multiple service calls. The spout would repeatedly detach from the base and spray water all over the kitchen. It first occurred approximately two months after installation and the plumber returned and reattached the spout to the base at no charge. The second time was December 23, 2013. I noticed the spout had become loose but not spraying and was able to tighten it down to the base. It occurred again on May 12, 2014 - this time spraying water. I contacted the Delta Faucet Co., explained the situation, and they sent a bushing & washer replacement. The faucet was repaired by Chris' Plumbing on May 21, 2014. On July 29, 2014, the detachment and spraying reoccurred. So again I called Delta. They sent a new faucet and it was installed by Chris' Plumbing August 1, 2014. As annoying and time consuming as all this was, the problem, hopefully, is now resolved. Delta provided the new faucet, and a friend recommended Chris' Plumbing. The plumbers were on time, courteous, and professional. I will call again when needed. A special thanks to Laura for the time she spent with on the phone discussing the matter.
Rating Category
Rating out of 5
Yes, I recommend this pro
Response from Chris' Plumbing LLC
We are glad that the issue got resolved and that we could help with the leaking faucet and we look forward to serving you for any future needs.
Alan F.
06/2014
1.0
plumbing, water heater repair
 + 0 more
unknown
Description of Work: The shower started backing up and water had appeared on the bathroom floor remote from shower cubicle. The technician showed up on time, scared me with options of what it could be, then through a process of elimination established that the shower drain just needed cleaning using their rotating expanding wand. So far so good. No backup and no flooding. My previous plumber had tried the same technique 3 months previously. We will see if this clean up lasts longer than 3 months.
Rating Category
Rating out of 5
quality
1.0
value
2.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Yes, I recommend this pro
$141.25
Response from Chris' Plumbing LLC
We told the customer, what sometimes causes a reoccurring clogged line and what it takes to fix those problems when they occur. Luckily we found that we could unclog the line just by cabling it. We were not trying to scare the customer, simply just informing him of the possibilities and options available in the future. We do not understand why our score was an F if the job was completed on time, at a good rate and solved the issue at the time of service.
David W.
02/2013
1.0
drain cleaning, plumbing, sewer cleaning
 + 1 more
Making the appointment was nice and easy. The call was for a clogged toilet causing backup in the bath tub. The plumber arrived and tried to snake down through the toilet. He also removed the cap to the outside clean-out to ascertain if water was moving to the septic system. All good to here. The plumber called me at work to let me know they were unsuccessful and told me I likely had a broken sewer main crack in the slab foundation. He informed me it would be another $300.00 to bring in a camera to verify. I approved a return visit with a camera to verify if we has a collapsed main line in the slab. The plumber told me the office would be contacting me for the return appointment. He also left the cap off the clean-out outside and the neck filled with leaves. To this day I never heard back from Chris' Plumbing LLC. I made no further attempts to call the office since I am not happy with the service and they made no attempt to schedule a return visit. I later called Binion Plumbing in Weatherford and they showed up the same day with all the equipment and personnel to do the job which was to remove and snake the toilet line and the vent stack in two bathrooms to return everything to normal service. The same day charge was $2.50 more than I paid Chris' Plumbing the results put everything back to normal. I'm sorry it did not work out with Chris' Plumbing, but they had their chance to make a good impression and failed on every level except for making the appointment.
Description of Work: Unfortunate Service and No Follow-Through
Rating Category
Rating out of 5
$117.5
Response from Chris' Plumbing LLC
We are sorry we were not able to solve your clogging issue when we were there the first time. At the time of your review it had been a month since we came to your service call. I have gone back through may schedule book. I did find a note, saying to call and schedule you for the camera. I'm not sure why I didn't make that call. I will admit I am not perfect. I don't know what else to say, other than I am sorry. I'm glad you were able to get the problem taken care of. Chris worked for Binion Plumbing for 10 years, before we started our own company. Binion is a great company and we refer to them all the time.
Michael B.
12/2012
5.0
plumbing
 + -1 more
Chris' responded earlier than schedule appointment but called to ask permission. Completed repairs quickly. They discovered stripped threads on the pipes,and warned it may not seat properly, but after the repair and testing, found that it did. Unfortunately, valve stem started leaking again after the first shower. Due to a busy schedule, they could not return until the 2nd day. It was explained that with the threads being stripped, there was a chance they could not repair the leak without replacing the pipes, a major undertaking, and a few says of no water in the house as that bathroom had no isolated shut off valve. I asked that they try to repair the normal way, which they did and it worked perfectly. And has continued to work a month and a half later.
Description of Work: Replaced valve stems in shower faucets that were leaking.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$107
Response from Chris' Plumbing LLC
We are very glad that we were able to solve the issues, we look forward to hopefully working with you again in the future for any of your plumbing needs.
Carla B.
12/2012
4.0
drain cleaning, plumbing, sewer cleaning
 + 1 more
It still isn't perfect, but it is better. They said that the old pipes may always give us some trouble. They always showed up when they said they would, and got the work done fairly quickly.
Description of Work: We had a drain that was backing up. They cleaned out the drain a few times. Eventually they found a collapsed sewer pipe and replaced a section.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,000
Response from Chris' Plumbing LLC
Thank you for taking the time to give us this review. We love hearing from our customers!
Stan B.
10/2012
5.0
water softeners
 + -1 more
I have extremely hard water that corrodes fixtures, dishware, etc. During the course of a couple of phone calls, Laura educated me on the shortcomings of "throwaway" units, which is what I had purchased the last two times. They are not robust enough to service a 2,500 sq. ft. home with all the bathrooms, washers, dishwashers, refrigerators, etc. Chris' son and his helper arrived on time. They found that my old softener overflow was tied into the pressure relief valve on my water heater and was essentially a "bomb waiting to explode." It cost an extra $100 to reroute a line along my garage floor and through the wall to the outside. They finished the work in about two hours even though they had to leave to get some tubing for the rerouted overflow line. They were pretty knowledgeable for a couple of kids in their early-to-mid twenties. I'm to call them if I ever have any problem with it. Their customer service and attention to detail is great and really appreciated by me.
Description of Work: Chris' Plumbing, LLC delivered and installed a high-end water softener in my home.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,500
Response from Chris' Plumbing LLC
Thank you Member for your nice review. We love satisfied customers!
Kim W.
10/2012
5.0
plumbing, water heater repair
 + 0 more
They arrived on time finished the job in about an hour.
Description of Work: Replaced leaking water heater and disposed of it.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$800
Response from Chris' Plumbing LLC
Thank you
Nelda S.
10/2012
5.0
plumbing
 + -1 more
The service was excellent. He did a great job. I appreciated how he was always on time, professional, and courteous throughout the whole job. I would recommend him.
Description of Work: They came and put in a toilet for me.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Chris' Plumbing LLC
It is a pleasure to have such wonderful customers. Thank you Member, for this nice review.
jane S.
09/2012
4.0
plumbing
 + -1 more
I called to get their hourly price which she quoted me and stated there is a minimum 1 hr charge. What they don't tell you is they charge for drive time. So hopefully the stop before you is really close so you don't have to pay for a long drive to your place. I left work to meet them and he was running late and did not call. I had to call them to find out when he would be there. He showed up an hour or so late. However, when he got there he did excellent work and was professional and courteous. I would use them again.
Description of Work: Had a new faucet installed on our Kitchen remodel.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
2.0
Yes, I recommend this pro
$110
Response from Chris' Plumbing LLC
Thank you for your review. We do charge 20 minutes of drive time, on every call, no matter how far away you are from our last appointment. At this time our hourly rate is $85.00 an hour + parts or a $100.00 minimum. We also have some services that are flat rates. I would never intentionally miss lead someone on what we charge for our services. I don't want to loose customers or have them unhappy. Also, we do have days when things don't go as scheduled. Our appointment times are approximate. We do try to call if we are running late. I did apologize for the guys being late and for them not calling.They had a rough day, that day. I know we've all had days like that. All in all, I'm very glad you were pleased with our service. Thank you for your review. Hopefully an explanation of our service prices will help other customers when choosing us as their plumber.
Stephen K.
09/2012
5.0
plumbing, water heater repair
 + 0 more
This was another great experience with Chris Plumbing. Over the years we have lived in several states and Chris Plumbing is the best plumbing company we have ever used. We highly recommend them.
Description of Work: We had a terrific thunderstorm the night before. The next morning, upon arising, we had no hot water. We had used Chris Plumbing before and were very impressed with their service so we called them again. They came out punctually, discovered the problem (lightening strike had fried the heating elements in the hot water heater)and fixed the problem at a very fair price.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$140
Response from Chris' Plumbing LLC
Thanks Customer for this wonderful review!
James W.
07/2012
5.0
plumbing, water heater repair, water softeners
 + 1 more
Excellent!! Chris' Plumbing provided the best experience I've witnessed for many years now, extremely courteous, knowledgeable, patient with questions, and thorough. My go-to plumbing company going forward!
Description of Work: Installed auto-shutoff float/valves on 2 water heaters upstairs. Installed new household water softener system. Re-plumbed water well filtration system, correcting an oversight not noticed by two prior well service companies that evaluated my system.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,800
Response from Chris' Plumbing LLC
Thank you Member for the wonderful review you have given us!
Linda B.
06/2012
5.0
plumbing
 + -1 more
Toilet had been leaking for a while before I realized it. Problem discovered the week a family member died so I had to put off repairs. Chris's Plumbing responded quickly when I called, came when promised and did the work quickly. They called before they arrived, came in and introduced themselves to me and handled the problem without a big hoopla. I even asked them for an estimate on installing water softener system and they were able to do that during same time frame. Wasn't a huge repair, but done quickly, cleaned up after themselves well and I'm satisfied.
Description of Work: Toilet had been seeping, leaking from the base for a while - they lifted toilet, repaired flange and replaced wax ring.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$125
Response from Chris' Plumbing LLC
Member, I'm glad we could take care of this issue for you during this hard time without causing you any extra stress! We are very sorry for your loss and pray for peace and many blessing for you & your family.
Stephen K.
05/2012
5.0
plumbing
 + -1 more
I thought I was going to need a new hot water heater and was prepared to pay for one and have him install it. After he checked the bad one out he told me all I needed was two new elments, not a new hot water heater. Instead of paying $800 it ended up only costing around $200. The service was punctual and professional. I highly recommend this plumber.
Description of Work: He replaced the heating elements in my hot water heater.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Response from Chris' Plumbing LLC
Thank you for your great review!
Janice C.
03/2012
5.0
plumbing
 + -1 more
Everything went fine. They fixed the problem. I felt that their price was reasonable. They cleaned up everything after the job was done.
Description of Work: We had an unusual brand of shower valve that they had to replace. They had to special order some things.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Elizabeth B.
02/2012
5.0
plumbing
 + -1 more
I was told by somebody else that we would have to take the faucet out and cut through the wall to do it. He came out and replaced the cartridge and it took him about ten minutes to do it. He got here when he said he would come. He was on time and seemed to really know what he was doing. He had the part on his truck and I was really impressed with that. He thought he would have to get the part but it was on his trailer! It took him about a minute and he was able to say that he could fix it. The other guy clearly did not know what he was doing. There wasn't anything much to clean up and he gave me the old, damaged cartridge and that was it. It was perfect, he fixed it, it works. He explained it to me as well, which I like. I like when they tell me what is wrong, why it is wrong and what they are doing about it.
Description of Work: We had a leaky faucet upstairs in the shower.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Linda M.
02/2012
1.0
plumbing, water heater repair
 + 0 more
Chris would not look at T&P Vavle for cause of problem. Had to pay 100.00 service for them to put duct tape on A/C lines. Chris said that might be dripping onto sensor and causing hot water heater to go off. I suggested it might be the T&P Valve. My husband is a Master Plumber but works out of country and could not repair. He felt the T&P Valve was the issue, but Chris didn't even look at that and felt that wasn't it. I knew it wasn't the A/C line as I know whayt condensation looks like. Anyway, when husband came home, he checked T&P Valve and sure enough that was the problem. He replaced it and no more water leaking into hot water heater pan. He said Chris should at least look at valve because it was obvious that was the problem. Had used Chris' Plumbing another time to replace outside hose bibs. All work done by an apprentice, but done well. Wouldn't recommend them.
Description of Work: Had to pay 100.00 service for them to put duct tape on A/C lines.
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
$100
linda N.
01/2012
5.0
plumbing
 + -1 more
Chris & helper arrived punctually as scheduled to replace a leaky kitchen faucet & install another we recently bought, then repair another one in our bathroom sink that had been dripping. They were pleasant to deal with and knowledgeable about their work. These plumbers cleaned up the work area before leaving. We will not hesitate to call them again, thank you guys!
Description of Work: install a faucet & repair another one that had been dripping
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$163
Response from Chris' Plumbing LLC
Thank you Member for this wonderful review!
Valorie T.
10/2011
5.0
plumbing, water softeners
 + 0 more
He shot me a price for the water softener. He said this isn't my problem and told me I had a problem with my well. He looked at my water softener because something was kicking off the water. He does what he says he's going to do, friendly and courteous. The people he sends out are good, they are all down to earth. He comes across as trustworthy and I'd definitely use him again. I used him before when we needed a drain pipe moved over and he did a good job. He didn't charge us an arm and a leg. I was having trouble with my well and needed to make sure it wasn't the plumbing. He didn't try to sell me stuff I didn't need. He's just an honest guy as far as I'm concerned. He's honest and his prices are in line. He could have tried to tell me it was a different issue and sold me something. He sent a kid out once when we had a pipe burst. He was real smart, he went to another area and put in a PVC cut off, it functioned the same way. It was super easy and at a cheaper price and not as much work. he was just working smart, I thought I could have done that. He was probably a 22 year old kid, it shows he has some confident people working for him. They always call before and say when they will be here, they were punctual and they were good.
Description of Work: Chris' Plumbing, LLC was last out to check the water softener and change the filter.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Stephen E.
09/2011
5.0
plumbing, water heater repair
 + 0 more
I had to have my hot water heater checked because it kept tripping breakers. After they checked it the first time and identified one issue it showed us that we had a nice trail of issues from when the house was built. So after they replaced two elements ( one that was bad because I blew it up when I was checking it after ai replaced it, long story..., and the other due to failure of the other element later). After we got the elements and the improper breaker the builders used replaced we found out the bad breaker had basically ruined the controls and since the water is so heavy with calcium the hot water heater needed to be replaced. They replaced our hot water heater with a very good brand that I would never have considered due to price considerations. They were able to get the unit form me and install it for less than the cheapest price I found the water heater, even on the internet. They came out quickly when I called them and needed someone asap. They were very punctual for the appointments set up later and polite and very efficient.
Description of Work: Trouble shoot hot water heater. Replace two elements ( separate visits, not their fault). Eventually replace hot water heater.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$900
Response from Chris' Plumbing LLC
Thank you for this wonderful review! We are glad we could help! Chris & Laura Hester
Mary C.
07/2011
5.0
plumbing
 + -1 more
The plumber arrived at the scheduled time. He was polite and informative. All work was completed in a timely fashion and all repairs were made. I have used this company in the past and plan to use in the future.
Description of Work: I had minor plumbing work done. I had a leaking seal around a toilet and a dripping faucet and a toilet that would not completely shut off.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$75
Response from Chris' Plumbing LLC
Thank you for taking the time to give us an "A"! We know you have other choices out there. We are very glad you chose us! Chris & Laura Hester Chris' Plumbing, LLC
John S.
02/2011
5.0
plumbing
 + -1 more
The contractor was on time, courteous and professional. The work was completed very quickly. They took the time to carefully check that there were no leaks and that everything was fully functional. The contractor was pleasant to deal with and did the work in a very efficient and workmanlike fashion.
Description of Work: Service provided was to replace a busted PVC connection that attached to an in-line water well filter located inside the well house. In order to limit future problems associated with the stresses generated in changing the water filter it was suggested that the filter installation be reworked to make future filter changes easier. The filter had been installed previously by a water well serviceman without benefit of mounting to a solid surface. The revised water filter installation, as suggested by the plumber re-routed the water line to allow mounting to 2x4 cross member nailed to the the existing wall studs. Additionally the water lines were updated with a better quality flexible line and metal joints. All in all a very professional installation that is clearly a much improved way to allow future filter changes. Very satisfied with all aspects of the work performed and would not hesitate to use this contractor again.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Response from Chris' Plumbing LLC
Thank you Member for your wonderful review. We are glad you are happy with our service. We look forward to serving you again. Chris & Laura Hester Chris' Plumbing,LLC
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Service Categories
Plumbing,
Water Heaters,
Water Filtration and Softening,
Drain Cleaning,
Sewer Cleaning,
Natural Gas Lines,
Drain Pipe Installation,
Gas Logs
FAQ
Chris' Plumbing LLC is currently rated 4.5 overall out of 5.
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Saturday: 9:00 AM - 1:00 PM
Chris' Plumbing LLC accepts the following forms of payment: Check,Discover,MasterCard,Visa