Established in 2013, CPR Cell Phone Repair Watauga is a local electronics repair shop specializing in iPhone, Macbook, Samsung, iPad, and computer repairs. Whether you need a screen replacement, water damage repair, or data recovery, you can depend on the expert technicians of CPR Cell Phone Repair Watauga.
If you find yourself needing tablet or cell phone repair in Watauga, turn to CPR Cell Phone Repair Watauga. From the iPhone XR and Samsung Galaxy S10 to the iPad Pro and Microsoft surface, we fix it all. As your trusted Watauga iPhone repair and Samsung Galaxy repair shop, you can depend on us for fast, affordable repairs.
In addition to smartphones and tablets, we also offer Mac repair and computer repair! Whether you have a broken screen/LCD or want to upgrade your hard drive/RAM, you can depend on us! Laptop running at a snail's pace? We fix that too!
As one of the best Watauga, TX Apple repair shops, we pride ourselves on the quality, price, and convenience we provide to our customers. All screen repairs come with our limited lifetime warranty. Whether you are having an issue one week or one year after a repair - we're only a phone call or email away. Request a free estimate to get started!
Don't want to fix your device? Browse our certified pre-owned devices to find one that fits your lifestyle and budget. Contact CPR Cell Phone Repair Watauga today!
Business highlights
12 years of trusted experience
Emergency Services Offered
Services we offer
CPR Watauga has like-new iPhone, Samsung, and other devices for sale. Protect your gadget with our accessories from Otterbox, Speck, Nimbus9, Zagg, and more. With so many options, you’re sure to find a device that fits your lifestyle and budget!
He performed the work in a little less time than planned (on time and budget). He offered sound advice for a couple of my questions I had. I would recommend them to anyone who needs this type of work. Honest, fair, and very knowledgeable.
Description of Work: I needed a company to come in and replace a cat 5 plug, put DNS on my router and machines, and hook it into Open DNS. Bill K. arrived right on time, was very professional, took care of the issues with ease. When one of my switches was slowing down the overall network he had one on his truck and sold it to me at a price equivalent to walking into a store. (i.e. No gouging.)
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Nancy K.
04/2016
5.0
computer repair
+ -1 more
unknown
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$550
Karla G.
11/2015
5.0
computer repair
+ -1 more
unknown
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
JULIE E.
05/2015
5.0
computer repair
+ -1 more
Wonderfully, Would definitely use this service again.
Description of Work: Removed malware from laptop and diagnosed terminal problems. Very efficient.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$69
Julius I.
04/2015
3.0
computer repair
+ -1 more
He said I had to pay additional fees. He then said he could not replace the screen(special) that I needed with out paying again.
Description of Work: I purchased a deal with this company.
Rating Category
Rating out of 5
responsiveness
4.0
Response from CPR Cell Phone Repair Watauga
It is my understanding that you purchased this deal over the phone with Angie's List. In the print on the deal it is clearly stated that you were paying for labor on a laptop screen replacement only. That you would have to contact the store to identify your make and model of your laptop to get the price for the screen for your unit. Unfortunately, Angie's list did not give you this detail and for this we apologize. You are welcome to request a refund or apply your credit toward another service.
Michael K.
04/2015
5.0
computer repair
+ -1 more
unknown
Description of Work: Laptop power supply repair.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
Yes, I recommend this pro
$69
William R.
04/2015
5.0
computer repair
+ -1 more
Went well. This was the 2nd time I've used them. They put the TV on my wall and hid the wires.
Description of Work: Got rid of trojan horse virus & Cleaned up my CPU laptop. Did a very good job. Got rid of trojan horse virus & Cleaned up my CPU laptop. Did a very good job.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$69
Shirley F.
02/2015
5.0
computer repair
+ -1 more
The lamp on my screen was going out. Pro-Techs had the screen in stock and was able to replace it.
Description of Work: Replaced screen on laptop
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$110
Brendan F.
01/2015
5.0
computer repair
+ -1 more
They were prompt and they did the job well. They were fine.
Description of Work: They did clearing of wires for me.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$200
Ron S.
10/2014
5.0
computer repair
+ -1 more
Nice work and friendly service.
Description of Work: Repaired my IPad screen while I waited.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Gary A.
10/2014
4.0
computer repair
+ -1 more
OK
Description of Work: repaired computer after it crashed
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0
Yes, I recommend this pro
$300
John S.
07/2014
4.0
computer repair
+ -1 more
unknown
Description of Work: Just bought a new printer/scanner and needed it set up to interface with my PC. Typical of computer geeks, the guy talked to me and asked questions which I had no idea what to say or how to answer. I told him I didn't know enough to answer how I wanted the scanner set up. I did describe what I wanted the interface to do. Anyway within 2 hours after he left the whole thing was screwed up. Had him out again - another $80 - now working fine. |It would be nice if these people could interact with plain English and not a bunch of jargon. Doubtful if any other geeks would have been better. All of these people are descended from the Marquis de Sade. Computers suck.
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
$80
Marla P.
06/2014
5.0
computer repair
+ -1 more
unknown
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$140
Wendelyn W.
06/2014
5.0
computer repair
+ -1 more
a
Description of Work: I purchased two of the Fast-Tek $69 Deals to clean up a desktop and a laptop. The desktop had been used by the whole family and then lent to kids for college. It was a mess with malware and spyware from years of gaming, social networking and unwise downloads. I couldn't say what all the processes were that he employed, but the PC is all cleaned up and functioning like new. My laptop had some similar problems, and software updates were being blocked. The fixes included removing viruses, malware and ad ware, streamlining the startup files, clearing out unneeded toolbars and utilities, and searching out other risks. He also got my surround wireless speakers to work, (something I've been struggling with for months) and gave me advice on hardware, maintenance and products. Fast-Tek did a good job; I really got my money's worth.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$138
Karen A.
06/2014
5.0
computer repair
+ -1 more
I heard from Bill within an hour of pruchasing the voucher. He was able to schedule an appointment to come out the nvery next day. He arrived on time and immediately found and fixed the problem. Computer is working just great now and we know who to call should we ahve any computer issues in the future.
Description of Work: My sons computer besieged by pop-ups that made it un-useable. Bill fixed the problem and made sure that software was installed to prvent this from happening again.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$69
Tony N.
04/2014
5.0
computer repair
+ -1 more
Bill & his staff were extremely professional and was able to perform the requested services. Were helpful in explaining windows 8 changes from windows 7.
Description of Work: Reset bios password, installed windows 8.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$118
Ron S.
02/2014
5.0
electronic repair
+ -1 more
Broke the screen on my iPad and found these guys on Google search. Popped in and spoke with the owner. He was really helpful and friendly. Quoted the repair just as advertised on the internet and offered to repair while I waited. A handful of customers came thru while I waited and all got the same friendly service. Great experience.
Description of Work: iPad screen repair.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Anthony J.
10/2013
3.0
computer repair
+ -1 more
Everything worked out fine. What I like them was a lot have been fixed. I had a cooling fan that went out and it had to be replaced. They did the work correctly and my laptop was fixed. They were not responsive.
Description of Work: I used Fast-teks On-Site Computer Services.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
3.0
responsiveness
2.0
punctuality
2.0
Yes, I recommend this pro
$70
Del C.
09/2013
5.0
computer repair
+ -1 more
The owner was polite, helpful, answered all our questions, and did exactly what he promised when he promised it. We have had only the one experience but it was completely satisfactory. We will use this company again as we need work on computers and certainly at least consider them for hardware purchases in the future.
Description of Work: removed viruses that my software didn't catch, restored the system to working order, and installed new virus protection software.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Yvette N.
09/2013
5.0
computer repair
+ -1 more
Bill was awesome. Professional, efficient, pleasant to work with.
Description of Work: Diagnosed poor performance and determined computer needed new mother board. Explained options and together we determined best course of action was to go ahead with replacing the mother board. We also had a computer that had contracted a ransom virus that he helped us get out of our system. We had to reprogram our wireless system which Bill was invaluable in helping us with.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$325
Dave M.
05/2013
3.0
computer repair
+ -1 more
It was fair. It wasn't great. The price was okay. They fixed one out of the two. The one they could fix, the other one they charged me for but couldn't fix it. It later broke when they left.
Description of Work: We had a computer failure and Fast-teks On-Site Computer Services worked on that.
Rating Category
Rating out of 5
quality
3.0
value
4.0
professionalism
3.0
responsiveness
4.0
punctuality
4.0
$100
Michael K.
04/2013
5.0
computer repair
+ -1 more
I recently added high speed internet to my house. I was having a network problem and the internet provider (who shall remain namelss) was no help at all. I contacted Fast-teks (when you call them you get a national service and they put you in touch with the closest office) and they talked thru my problem on the phone. At that point I made an appointment for an On-site visit. They were able to get to me the same day and arrived exactly on time. The Tech was very professional and courteous. We went over the problem and he troubleshot my system down to the problem. I needed to install a new router to bring service to the rest of my house. In anticipation of this resolution he brought a couple of routers with him. The tech actually steered me towards the cheaper of the 2 models and had it up and running in no time. The total cost of the repair was also discounted for using angie's list. Excellent experience to a very frustrating problem.
Description of Work: At home wirelss and wired network troubleshooting.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Brendan F.
04/2013
5.0
computer repair
+ -1 more
We are pleased that we have someone on-call that can repair problems beyond our technical abilities.
Description of Work: I called & they sent Terry, a very knowledgable technician out to our site. He worked for a couple of hours and then left. He called back the next day and resolved a few more issues via a remote connection. Things are good now, although we intend to have him back to improve some other issues.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Rob & Mary R.
03/2013
5.0
computer repair
+ -1 more
A desk top computer, which I have owned for several years, has only been connected to the internet via a cabled network at my house. Due to a recent house sale, and a move to another city, my wife and I found ourselves living in a temporary long stay hotel while we look to purchase a new home. The hotel only offered internet service via a Wi-Fi network. Our iPhones were able to correct to this wireless just fine, but the desk top computer was DOA (dead on arrival) when it came to connectivity. Since this stay was going to be for 30 to 50 days, being with my main source to e-mail and internet connection was not an opinion. Since we were staying in a city where I we did not know who to trust with this computer dilemma, we turned to Angie?s List. We found a company about 15 minutes away, and although they only had a few reviews, they were all ?A? reviews. I called them on Monday morning and explained the problem. We took the computer in to their shop. The owner, Jason, examined the computer and explained it needed a wireless card to be able to connect to the Wi-Fi network. They could purchase one and have it installed by early afternoon. When I returned in the afternoon, they were just finishing the installation. Jason had cleaned the inside of the case which was very dusty , and gave me a demo of the wireless network. I took the computer back to the hotel later that afternoon and attempted to log on to the hotel?s Wi-Fi network. I spent about 30 minutes with my limited network knowledge. Although, the computer said it was connected to the hotel?s network, the inter browser and e-mail would not work. We had to devote attention to house purchase issues ,so this task stayed unfinished until Wednesday. On Wednesday morning, I again called Jason and explained the issue. He spent about 30 minutes with me on the telephone trying various methods to solve the problem. He asked me to bring the computer in to the shop, and he spent about 2 hours diagnosing and reinstalling the software installed on Monday. All the time he was attempting to teach me about what was happening with this wireless system. I cannot say all of what he tried to teach me penetrated my thick skull, but I did understand more of the process than before Monday. Not only did he reconnect the wireless network, he installed a program to help keep my computer running more effectively. When we were done Jason did not want any addition payment, but I insisted, since he had spent almost 3 additional hours on this project. Even then he only charged me $20.00. Upon my return to the hotel, using the knowledge Jason gave me, I was able to get the computer connected to the hotel?s Wi-Fi network and to access my email account. Great experience and great person, thanks Jason.
Description of Work: We need to have a wireless card installed in a desk top computer, so it could connect to a Wi-Fi network.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$115
Jennifer C.
06/2012
5.0
computer repair
+ -1 more
They were friendly and courteous and explained the problem to me in a way that I could understand it. I will definitely use them again.
Description of Work: My laptop had slowed down to a crawl and I was not able to use it. Fast-teks quickly diagnosed the problem, replaced the necessary part and got my computer back to me within a couple of days.
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Service Categories
Computer Repair,
Electronic Gadget Repair,
Website Design & Development,
Phone Repair,
Computer Sales,
Computer Training
FAQ
CPR Cell Phone Repair Watauga is currently rated 4.7 overall out of 5.
Sunday: Closed
Monday: 9:00 AM - 7:00 PM
Tuesday: 9:00 AM - 7:00 PM
Wednesday: 9:00 AM - 7:00 PM
Thursday: 9:00 AM - 7:00 PM
Friday: 9:00 AM - 7:00 PM
Saturday: 9:00 AM - 5:00 PM
CPR Cell Phone Repair Watauga accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
No, CPR Cell Phone Repair Watauga does not offer free project estimates.
No, CPR Cell Phone Repair Watauga does not offer eco-friendly accreditations.
No, CPR Cell Phone Repair Watauga does not offer a senior discount.
No, CPR Cell Phone Repair Watauga does not offer warranties.
CPR Cell Phone Repair Watauga offers the following services: CPR Watauga has like-new iPhone, Samsung, and other devices for sale. Protect your gadget with our accessories from Otterbox, Speck, Nimbus9, Zagg, and more. With so many options, you’re sure to find a device that fits your lifestyle and budget!