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CUSTOM DESIGN CONSTRUCTION

3.0(
1
)

Kitchen and Bath Remodeling, Homebuilders

About us

We accept all major credit cards and pay pal.

Business highlights

31 years of trusted experience

Services we offer

General contractor for all your remodeling needs including kitchen, bathroom, room addition, enclosed porch, and adding open functional living space.

Accepted payment methods

American Express
Check
Discover
MasterCard
PayPal
Visa

Reviews

3.01 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
0%
4
0%
3
100%
2
0%
1
0%
Rating CategoryRating out of 5
quality
4.0
professionalism
4.0
responsiveness
3.0
punctuality
2.0
Write a review
Showing 1-1 of 1 reviews
Sandra H.
04/2015
3.0
home remodeling
  + -1 more
He had sub-contractor on the job and they did not showed up on work as they should be. The owner Rick did everything he could. I ended up with a beautiful kitchen. I will use Rick again if he don't use the same guys under him. He told me upfront and told me he was not low range, he is high range.
Description of Work: They did a total reconstruction of my kitchen.
Rating CategoryRating out of 5
quality
4.0
professionalism
4.0
responsiveness
3.0
punctuality
2.0
Yes, I recommend this pro
$44,000
Response from CUSTOM DESIGN CONSTRUCTION
This is one of those jobs where the scope of work changed daily, [member name removed] is a very sweet lady and doesn't realize that when someone changes their mind, the cost does also. We ended up remodeling her laundry room also, and the price did not change. Her husband came home late one night, went into the laundry room where we had plastic covering cabinets and the washer pulled away from the wall. He was tired and did not notice that the drain hose was not connected, he flooded the laundry and kitchen, which created a lot more work for us, this was blamed on us, we did not charge for the added work, the size of the opening from the living room to the kitchen changed, which changes the design of the cabinets, which made us move the electrical that we had already ran, we did not upcharge, the under cabinet and pantry lighting was increased, we added a light fixture in the kitchen, the price did not change, material that we purchased disappeared. she told me that her dollars paid for it and it was hers, that isn't how construction works. My crews were frustrated, and yes, they did not want to go back to Mrs. [member name removed]'s, I had over $5,000. in added expenses on this job and realized that the only way to get off of this job was to absorb these costs. I*f this makes me a bad guy then I guess that is the way it is. Custom Design Construction has been in business for over 20 years, I realize, sometimes to late, that not everyone understands business or the costs associated with business, sometimes to late. In order to keep things from escalating, you take a big gulp, swallow that pill and move on. Mrs. [member name removed] is a very sweet lady, if asked to work for her again, everything will be spelled out to the letter in the contract and additional work authorization forms will be used.

    Contact information

    28531 Barry Ln, WALLER, TX 77484

    www.generatorsofsouthtexas.com

    Service hours

    Sunday:
    7:00 AM - 7:00 PM
    Monday:
    7:00 AM - 7:00 PM
    Tuesday:
    7:00 AM - 7:00 PM
    Wednesday:
    7:00 AM - 7:00 PM
    Thursday:
    7:00 AM - 7:00 PM
    Friday:
    7:00 AM - 7:00 PM
    Saturday:
    7:00 AM - 7:00 PM

    Licensing

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.

    Service Categories

    Kitchen and Bath Remodeling,
    Homebuilders

    FAQ

    CUSTOM DESIGN CONSTRUCTION is currently rated 3 overall out of 5.

    Sunday: 7:00 AM - 7:00 PM

    Monday: 7:00 AM - 7:00 PM

    Tuesday: 7:00 AM - 7:00 PM

    Wednesday: 7:00 AM - 7:00 PM

    Thursday: 7:00 AM - 7:00 PM

    Friday: 7:00 AM - 7:00 PM

    Saturday: 7:00 AM - 7:00 PM

    CUSTOM DESIGN CONSTRUCTION accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
    No, CUSTOM DESIGN CONSTRUCTION does not offer free project estimates.
    No, CUSTOM DESIGN CONSTRUCTION does not offer eco-friendly accreditations.
    No, CUSTOM DESIGN CONSTRUCTION does not offer a senior discount.
    No, CUSTOM DESIGN CONSTRUCTION does not offer emergency services.
    No, CUSTOM DESIGN CONSTRUCTION does not offer warranties.
    CUSTOM DESIGN CONSTRUCTION offers the following services: General contractor for all your remodeling needs including kitchen, bathroom, room addition, enclosed porch, and adding open functional living space.

    Contact information

    28531 Barry Ln, WALLER, TX 77484

    www.generatorsofsouthtexas.com

    Service hours

    Sunday:
    7:00 AM - 7:00 PM
    Monday:
    7:00 AM - 7:00 PM
    Tuesday:
    7:00 AM - 7:00 PM
    Wednesday:
    7:00 AM - 7:00 PM
    Thursday:
    7:00 AM - 7:00 PM
    Friday:
    7:00 AM - 7:00 PM
    Saturday:
    7:00 AM - 7:00 PM