Reliant Plumbing

NA

We had a leak in our backyard that 4 other companies couldn't locate. Within 10 minutes of his arrival, Steven identified the leak and within an hour, he provided us with an estimate and fixed the problem. I can't say enough great things about the service he provided along with the company's expediency. I am so grateful! Steven is awesome and a great technician.

Replaced my outdoor faucet quickly that I couldn't budge with my tools. Answered all my other plumbing questions. Price was high, but I've never seen a plumber or electrician charge less than a couple hundred no matter how simple. I have peace of mind though with the year warranty.

Just had a/c system replaced a couple of days before and the employees from that company were more concerned with leaving their work area clean. Price seemed rather high.

Charged $90 to come out and give estimate. Estimate was for two valves to be replaced for my side of the water main at $1280. The estimate did not give a cost break down on total. Job only took hour and half. After looking up the parts, the retail price for two valves was $250. So the remaining balance of $950 went to labor and company overhead. There were two plumbers there. One master plumber and his apprentice. The work done seemed to be high quality work. Showed up on time and were very professional and courteous. After seeing how much I was charged, I sent an email to company. I asked for itemized receipt. They refused. I asked for cost break down. They refused. They stated prices are based of industry standards. It is impossible to determine the industry standards for our area. How does one look that up? Because they charge you for estimate, you are locked into first estimate as you do not wanna inccur other estimate fees from other companies. I asked for manager to call. I had appt for 3pm next day and manager did call at 3pm. After lengthy conversation and explanation of costs, I received a $100 refund which I do not believe is a acceptable amount. I suggest you hire plumbers that can give cost breakdowns and not use industry standards because using industry standards allows companies to charge whatever they want without any recourse for the customer.