LOOP 340 OVERHEAD DOOR

Many trips missing parts a month later doors still do not work properly. Company will not answer calls or emails

Should have been a two day job, three weeks later the doors still don’t work. First they “lost” the chains needed for two of the doors and had to reorder. The a problem with the sensors would not let the doors close. Manager said a $500 fix would require welding new suports for the sensors but the installers only added screws to the frame and still charged the full $500. Openers still do not work correctly because no antennas were installed on the openers and the installer stated the antennas would cost another $85 each. This is s 6” piece of wire with a screw connector. This is where the job is now 2-15-18. This is so far beyond frustrating that it is unbelievable that this company is still in business

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Service was excellent. I made an appointment for the service and they called me when they were in route to confirm I was there and they were exactly on time. Two men came and they were dressed neatly, acted very politely, and explained everything they were going to do in detail. They cleaned up everything. They had me inspect everything when they finished. They gave me and explained to me the paper work regarding warranty and care. The cost was exactly what the pre-service estimate was. I would definitely use them again and recommend them to anyone.

These people care about the job they do, this is the second time I have used their services. It has been better than new both times they have been to my house. I would not hesitate to recomend them.