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Gloria's Housecleaning & etc

House Cleaning

Reviews

4.17 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
43%
4
14%
3
14%
2
0%
1
29%


Rating CategoryRating out of 5
quality
4.2
value
4.4
professionalism
4.4
responsiveness
4.1
punctuality
4.1
Showing 1-7 of 7 reviews

Sharon Ann L.
05/2015
4.0
house cleaning
  + -1 more
unknown
Description of Work: Cleaned up after bad construction mess

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro

Paula P.
02/2014
5.0
house cleaning
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Adam M.
06/2013
3.0
house cleaning
  + -1 more
They're very friendly, but not very detail oriented. On more than one occasion I came home to a house that was pretty clean and a bunch of bleach soaked rags in the laundry that ruined towels, shirts, and pants. I spent more on ruined clothing because of carelessness than I spent on the actual house cleaning. There were also many times when simple things were not done. Dusting off light fixtures in bathrooms, wiping down baseboards and other things that should be standard procedures were unattended to. All in all, they did an acceptable job given the price up until my clothes started getting ruined on a regular basis. The best thing I can say is that they are trustworthy, which is one of the most important qualities in a house keeper. Unfortunately it wasn't enough for me to keep using them, even though they're extremely personable.
Description of Work: Gloria's crew cleaned my house for about a year on a weekly basis.

Rating CategoryRating out of 5
quality
2.0
value
4.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0

$50

Marisol A.
04/2013
1.0
house cleaning
  + -1 more
Did not happen
Description of Work: Did not reply to my email requesting information about services.

Rating CategoryRating out of 5
responsiveness
1.0


DON S.
12/2012
5.0
house cleaning
  + -1 more
They worked constantly and only talked to coordinate jobs and help with two-person tasks. They did an excellent job.
Description of Work: Gloria and her helper cleaned my four bedroom home to include vacuum, mop, clean and disinfect all bathrooms, and dust the entire house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$85

Emily P.
05/2012
1.0
house cleaning
  + -1 more
It did not go well...no follow up, no contact and no services!
Description of Work: I called several times, got an email and then did not get any follow up information or couteous reply. I am disappointed in the lack of responsiveness and I have moved on. I would not recommend such an experience to anyone!

Rating CategoryRating out of 5
responsiveness
1.0
punctuality
1.0


Shirley M.
01/2012
5.0
house cleaning
  + -1 more
My daughter gave me 3-hours of her cleaning ladies'' services for Christmas. Wonderful gift as my house was a mess! I took 1-1/2 days before they came to try to clear out and and quot;containerizeand quot; my clutter, as I did not want items moved out-of-place. My daughter set up appointment and advised me that the ladies, Gloria and her assistant, Rita, would arrive and quot;after 12-Noonand quot;. They were here at 12:15 and started in right away. They asked for rags and and quot;Scotch Briteand quot; heavy du ty scrubbing sponges. They were, however, okay with the scrubbers and sponges that I had available, Gloriia seemed surprised when I requested that she leave items in place and cleaning under and around them. My daughter was shocked that Gloria did not challenge me on this matter because she would never let her (my daughter) get away with it. It seems Gloria is very fond of clean, uncluttered surfaces. But she did honor my request without comment.Gloria told me she was looking for more and quot;daysand quot; and did I know anyone who needed her services? I advised possibly and that I would check out. I gave them the $90. check from my daughter for their 1st 3-hours. They had worked 1-1/2 hours over that but I paid them for 2 full hours because I was so pleased with the job they had done. They charge $30. an hour - that is $15 an hour for each of them. When I called my friend to recommend them, my friend said the charge was too high, Said she has 2 other friends, who each have cleaning ladies, who charge about $50 for 3-hours. I countered with but there are 2 of these women and they work without ceaseing and do an excellent job so is well worth the money spent.
Description of Work: They cleaned both bathrooms from top to bottom: shower & tub, toilets, lavatories, vanities - even the scales & stepstools. The parts of the floors covered with tile were swept & wet-mopped. The carpeted part was vachumed. The wall-to-wall carpeting,all throughout the house, was vachumed.All the furniture, throughout the house, was dusted with the lambswool duster that they had brought with them.All 3 beds were made with freshly-laundered linens. In the kitchen, the flat-burner stovetop was cleaned as was the microwave. The double kitchen sink was scrubbed. And all the kitchen counters were wiped down. The floor in the kitchen & breakfast troom was cleaned the old-fashioned way: 1st swept with straw broom then mopped with string-mop & bucket of hot water with liquid cleaner. Throw-rugs were taken outside & beaten until free of dirt & dust.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

    Contact information

    unknown, Waco, TX 76710


    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    House Cleaning

    FAQ

    Gloria's Housecleaning & etc is currently rated 4.2 overall out of 5.
    No, Gloria's Housecleaning & etc does not offer free project estimates.
    No, Gloria's Housecleaning & etc does not offer eco-friendly accreditations.
    No, Gloria's Housecleaning & etc does not offer a senior discount.
    No, Gloria's Housecleaning & etc does not offer emergency services.
    No, Gloria's Housecleaning & etc does not offer warranties.

    Contact information

    unknown, Waco, TX 76710