About us
Business highlights
31 years of trusted experience
Emergency Services Offered
Services we offer
Amenities
Warranties
YesEmergency Services
YesAccepted payment methods
Reviews
4.34 Reviews
Showing 1-4 of 4 reviews
Isabel B.
04/2015
appliance repair
 + -1 moreThey were punctual, professional, courteous and knew exactly what to look for and do. They had the replacement part on hand and were in and out in 20 min. I'd definitely recommend this company.
Description of Work: Fixed the switch to my Whirlpool Washer
| Rating Category | Rating out of 5 |
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| quality | |
| value | |
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Yes, I recommend this pro
$128
Carolyn M.
11/2013
appliance repair
 + -1 moreWorked on my washer; kind of a trial and error. Washer works, but not correctly.
Description of Work: .
| Rating Category | Rating out of 5 |
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| quality | |
| value | |
| professionalism | |
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Yes, I recommend this pro
$185
Walter B.
01/2013
appliance repair
 + -1 moreI hope we don't have more appliance problems, but if we do we shall call Direct Appliance Repair.
Description of Work: In December the ice maker on the refrigerator stopped working. Then in January the through the door water stopped. We called DAR and were told of the service call fee for travelling from Waco to Marlin. We agreed. On the scheduled day, Ken Mott called to verify our address and let us know he was "on the way". He showed up, read some voltages, determined that the water had frozen in the freezer door and told us how we could fix it. He looked at the ice maker and saw that a cover had been dislodged, probably from ice hitting it. He straightened the cover and all was well with the world. Before he left, he made sure we knew how to fix those problems in the future and gave us a some information about the operation of the unit. Our refrigerator works, we got a little education, and all for the price of a service call. It doesn't get much better than that.
| Rating Category | Rating out of 5 |
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| quality | |
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Yes, I recommend this pro
$89
Adam S.
05/2011
appliance repair
 + -1 moreThey were fairly prompt to come out and look at the refrigerator, 36hrs from contact. They inspected the ice maker and noticed that not only was it not functioning, the liner of the tray was deteriorated and flaking off, thus requiring a full replacement of the ice maker. Unfortunately they didn't have my ice maker, so they had to order one. This intial visit took about 15 minutes. It took about 3 business days to get the new icemaker in, and they promptly came out the next day to install it, and did so without issue in the span of about 15 minutes. So for two trips and 30 minutes worth of work, I was charged nearly $100 worth of labor. If I had known that I could have saved that much money, and all it took was taking out a few screws, I would have done the work myself. That seemed about double what I would have expected for the amount of work, but maybe I'm just cheap.
Description of Work: Replaced ice maker on 2008 model Whirlpool Refrigerator.
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Yes, I recommend this pro
$250
Contact information
323 N Industrial # J, Waco, TX 76710
www.directappliancerepair.comService hours
Sunday:
10:00 AM - 2:00 PMMonday:
9:00 AM - 5:00 PMTuesday:
9:00 AM - 5:00 PMWednesday:
9:00 AM - 5:00 PMThursday:
9:00 AM - 5:00 PMFriday:
9:00 AM - 5:00 PMSaturday:
10:00 AM - 2:00 PMLicensing
Bonded
Insured
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Appliance Repair,
Appliance Repair - Small
FAQ
Direct Appliance Repair is currently rated 4.3 overall out of 5.
Sunday: 10:00 AM - 2:00 PM
Monday: 9:00 AM - 5:00 PM
Tuesday: 9:00 AM - 5:00 PM
Wednesday: 9:00 AM - 5:00 PM
Thursday: 9:00 AM - 5:00 PM
Friday: 9:00 AM - 5:00 PM
Saturday: 10:00 AM - 2:00 PM
Direct Appliance Repair accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Direct Appliance Repair does not offer free project estimates.
No, Direct Appliance Repair does not offer eco-friendly accreditations.
No, Direct Appliance Repair does not offer a senior discount.
Yes, Direct Appliance Repair offers emergency services.
Yes, Direct Appliance Repair offers warranties.
Direct Appliance Repair offers the following services: We provide service and warranty work for the following models and many others: Maytag, Amana, Jenn-Air, Whirlpool, Kitchen Aid, Magic Chef, Roper, Admiral, GE and Estate.
Contact information
323 N Industrial # J, Waco, TX 76710
www.directappliancerepair.comService hours
Sunday:
10:00 AM - 2:00 PMMonday:
9:00 AM - 5:00 PMTuesday:
9:00 AM - 5:00 PMWednesday:
9:00 AM - 5:00 PMThursday:
9:00 AM - 5:00 PMFriday:
9:00 AM - 5:00 PMSaturday:
10:00 AM - 2:00 PM