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Carpet Masters Carpet Care Service

Carpet Cleaning, Upholstery Cleaning, Oriental Rug Cleaning,

About us

28 Years In Service. Locally owned and operated. Certified Master Cleaner. Services also include tile cleaning, carpet repair, and upholstry cleaning.

Business highlights

33 years of trusted experience
Emergency Services Offered

Services we offer

Carpet Cleaning, Odor Control, Carpet Repair, Tile Floor Cleaning & Oriental Rug Cleaning

Amenities

Emergency Services
Yes


Accepted payment methods

Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.97 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
86%
4
0%
3
0%
2
0%
1
14%


Rating CategoryRating out of 5
quality
5.0
value
4.8
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Showing 1-7 of 7 reviews

Enmitt C.
03/2020
5.0
carpet cleaners
  + -1 more
Great job. Carpet looks great now.
Description of Work: Carpet Cleaning
Rating CategoryRating out of 5
Yes, I recommend this pro

Carol W.
02/2020
5.0
carpet cleaners
  + -1 more
They look great.
Description of Work: I had carpets cleaned in 2 bedrooms.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Carpet Masters Carpet Care Service
Thank you so much

John B.
08/2019
1.0
upholstery cleaning
  + -1 more
No one ever contacted me
Description of Work: Upholestery cleaning
Rating CategoryRating out of 5

Response from Carpet Masters Carpet Care Service
Thank you call us through Angie list sorry. I was unable to contact you I just lost my father the of July . it was a hard time for me and my family if you need anything in the future please contact us thank you

Nicole C.
08/2018
5.0
carpet cleaners
  + -1 more
Extremely nice people! Two workers came and worked diligently to clean and remove smell from carpets of previous owners. They had had two large dogs, and the carpets were filthy. The carpets looked new and smelled incredibly better. Charged a very reasonable price, and the carpets were completely dry the next morning.
Description of Work: They cleaned carpets in 3 bedrooms and stairway.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Carpet Masters Carpet Care Service
Thanks you very much

Jeannette M.
05/2017
5.0
carpet cleaners
  + -1 more
When I called Nationwide for information on how they cleaned tufted rugs, Mike asked me all about them and the nature of their soiling. He gave me an estimate over the phone for the carpets and for each rug individually. A real selling point for me was that they use a green, water-based cleaning method that leaves very little residue in the carpets so they aren't left sticky where they would attract future soil. The price he quoted for cleaning the carpets was quite fair ($135). He recommended taking the tufted rugs back to the shop for deep cleaning and deorldorizing although he also offered me the less expensive option of having them just surface cleaned. I thought about it for a few days and then called back for an appointment. He got me in within a week. MIke brought a helper both the day he came to clean the carpets and the day he brought back my cleaned tufted rugs. Both he and his helpers were extremely professional and polite. The carpets were spotless and odor-free. The tufted rugs had no clear signs of pet urine, though one did retain some discoloration from dog skin oils where the dog would rub her tummy. They were both fresh smelling. I was completely satisfied with Mike's knowledge, work, care, and service. I would use Nationwided again and recommend him highly.
Description of Work: I had needed the carpets cleaned in three bedrooms and a hallway. They all had light to moderate soil, but there were a few pet and food-based stains. I also had two tufted wool/wool and silk area rugs that were heavily scented with dog just from our dog lying and rubbing on them. There were a few spots of dog urine on one and one whole area where a cat had marked repeatedly during the week just before she was spayed. I had done my best to remove both stains and odor myself using stain removers and Bac-out. What remained was the overall doggy smell in the denser wool rug along with some light staining and some cat urine smell in a large spot on the lighter wool and silk rug. My main objective was to have them clean and relatively odorless even if all discoloration from stains and normal usage couldn't be removed. Both rugs and carpets were all light-colored. I had read ahead of time about the difficulties of properly cleaning tufted wool rugs. When produced, two rugs are woven together face-to-face using a continuous looping of fiber between them. The backs of the rugs are coated with glue or latex to hold the loops in place and then often covered in fabric to seal in the glue. The two rugs are then cut apart. This leaves only the adhesive material holding the now cut loops in the rug. Normal washing can further wear down the adhesive and turn it to mud, causing the whole rug to start breaking down. So I knew it might not be worth the price to have these 6-yr old rugs cleaned, which had probably cost about $700 combined.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$450

KEYREN H C.
04/2015
5.0
carpet cleaners
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

James R.
06/2014
5.0
carpet cleaners
  + -1 more
They cleaned carpet that had water stains. Removed the odor and the stains.
Description of Work: Steam cleaned water stained carpet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

    Contact information

    PO Box 8771, Waco, TX 76714

    http://www.carpetmasterscarpetcare.com

    Service hours

    Sunday:
    Closed
    Monday:
    9:00 AM - 5:30 PM
    Tuesday:
    9:00 AM - 5:30 PM
    Wednesday:
    9:00 AM - 5:30 PM
    Thursday:
    9:00 AM - 5:30 PM
    Friday:
    9:00 AM - 5:30 PM
    Saturday:
    9:00 AM - 12:00 PM

    Licensing

    Bonded

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Carpet Cleaning,
    Upholstery Cleaning,
    Oriental Rug Cleaning,
    Carpet Sales and Installation

    FAQ

    Carpet Masters Carpet Care Service is currently rated 4.9 overall out of 5.

    Sunday: Closed

    Monday: 9:00 AM - 5:30 PM

    Tuesday: 9:00 AM - 5:30 PM

    Wednesday: 9:00 AM - 5:30 PM

    Thursday: 9:00 AM - 5:30 PM

    Friday: 9:00 AM - 5:30 PM

    Saturday: 9:00 AM - 12:00 PM

    Carpet Masters Carpet Care Service accepts the following forms of payment: Check,Discover,MasterCard,Visa
    No, Carpet Masters Carpet Care Service does not offer free project estimates.
    No, Carpet Masters Carpet Care Service does not offer eco-friendly accreditations.
    No, Carpet Masters Carpet Care Service does not offer a senior discount.
    Yes, Carpet Masters Carpet Care Service offers emergency services.
    No, Carpet Masters Carpet Care Service does not offer warranties.
    Carpet Masters Carpet Care Service offers the following services: Carpet Cleaning, Odor Control, Carpet Repair, Tile Floor Cleaning & Oriental Rug Cleaning

    Contact information

    PO Box 8771, Waco, TX 76714

    http://www.carpetmasterscarpetcare.com

    Service hours

    Sunday:
    Closed
    Monday:
    9:00 AM - 5:30 PM
    Tuesday:
    9:00 AM - 5:30 PM
    Wednesday:
    9:00 AM - 5:30 PM
    Thursday:
    9:00 AM - 5:30 PM
    Friday:
    9:00 AM - 5:30 PM
    Saturday:
    9:00 AM - 12:00 PM