Here by 4 and done by 5 and I had my air back on! Very grateful for his help and super knowledgeable and gave me a few tips to watch out for to prevent the issue again. Thank you so much!
Description of Work: Changed out transformer of HVAC unit.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
J R.
06/2020
5.0
heating & air conditioning/hvac
+ -1 more
Very well. It was recommended that a 2.5 ton unit be installed but when I said I wanted a 3 ton unit he complied. Unit is quiet and follow-up checks were done.
Description of Work: A new installation in a new house.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Blanca C.
05/2018
5.0
heating & air conditioning/hvac
+ -1 more
Thomas was very good at explaining what the problem was and how to get our AC unit running again, we called different AC repair specialist and most of them said to replace everything with bids between $5,000 -$7,000. No way we could paid that much!
Description of Work: Replaced compressor
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$700
Alice M.
10/2016
5.0
heating & air conditioning/hvac
+ -1 more
Very good. Mr. Thomas was prompt and courteous, did the repairs on the spot. Working fine since.
Description of Work: A/C repair
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$110
david A.
08/2016
5.0
heating & air conditioning/hvac
+ -1 more
Came on same day as initial service call. Units are 16 years old and he could have pretended a much more serious issue existed and I wouldn't know the difference. Both up and running in short time at minimal expense, Total cost included service call to a rural location about 30 miles outside Victoria, TX.
Description of Work: Diagnosed problems on two separate AC units [upstairs and downstairs]. Replaced compressor capacitor on one, fan capacitor on the other.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Barbara S.
10/2015
5.0
heating & air conditioning/hvac
+ -1 more
unknown
Description of Work: Tommy takes care of business the old fashioned way: he is honest, professional, fair and responds quickly to phone calls.
Rating Category
Rating out of 5
Yes, I recommend this pro
Sylvia R.
10/2015
5.0
heating & air conditioning/hvac
+ -1 more
unknown
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
E O.
08/2015
1.0
heating & air conditioning/hvac
+ -1 more
unknown
Description of Work: I called them and they never returned my call
Rating Category
Rating out of 5
quality
3.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0
Mark S.
02/2015
5.0
heating & air conditioning/hvac
+ -1 more
unknown
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Barbara S.
12/2014
5.0
heating & air conditioning/hvac
+ -1 more
Another a/c company in town had the warranty on the a/c units in our home. That company was unreliable and did not resolve the a/c issues. Tommy came to the rescue! He is dependable and whatever needs to be done is taken care of correctly the first time.
Description of Work: 1) 2010 - checked cooling levels and made necessary repairs to units in newly purchased 20 year old house. 2) 2011 May replaced downstairs a/c unit 3) 2012 November replaced upstairs a/c unit 4) 2013 May yearly unit check 5) 2014 July Checked humidity levels in house and adjusted something to reduce the humidity.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Deborah M.
02/2014
5.0
heating & air conditioning/hvac
+ -1 more
Mr. Warner discussed all the different types of units available, gave me the positive and negative of each and let me decide which unit I thought would be best for me. He then quoted a price for what he thought would be the scope of work and told me how long he thought it would take. When he got here to do the actual work he discovered the previous unit and duct work was not installed properly and he had to replace everything and do all the duct work all over so that it actually went to the ducts in the house. Instead of 4 hours it wound up taking right at 12 hours. I assumed he would charge me for all the extra time and supplies but he didn't. He simply said it was all just part of doing business. Some days you come out on top and some days you don't. I paid what was quoted and not a penny more. I could not be happier.
Description of Work: Provided new 3 1/2 ton 15.5 seer central heat & air unit, replaced all the duct work and everything else that was there before they put in the new unit
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$5,400
Sue H.
08/2013
5.0
heating & air conditioning/hvac
+ -1 more
Thomas was awesome. It was the middle of summer with 102 degree temperature outside. We had the old air conditioner out and a new one in in just a little over 24 hours, this is after being told it might be anywhere from one to two weeks by other companies. When it is 96 degrees INSIDE your house....that means a lot. The work was meticulous. My husband is really hard to please and he was truly impressed with the excellent installation....every detail "perfect". Would highly recommend and will use again for certain if needed.
Description of Work: Sold and installed a new Rudd air conditioner and heater to replace old one.
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Service Categories
Heating and Air Conditioning
FAQ
Thomas Air and Heat is currently rated 4.9 overall out of 5.
No, Thomas Air and Heat does not offer free project estimates.
No, Thomas Air and Heat does not offer eco-friendly accreditations.
No, Thomas Air and Heat does not offer a senior discount.
No, Thomas Air and Heat does not offer emergency services.
No, Thomas Air and Heat does not offer warranties.
Thomas Air and Heat offers the following services: Heating & A/C.