About us
Business highlights
90 years of trusted experience
Emergency Services Offered
Services we offer
Amenities
Warranties
YesSenior Discount
10%
Emergency Services
YesAccepted payment methods
Reviews
3.75 Reviews
Showing 1-5 of 5 reviews
Reba G.
12/2019
plumbing
+ -1 moreTook two hours. Charged $125 for the plumber and $85 for the helper. that's basically $210 an hour!!! I had most of the parts needed-PURCHASED NEW-and the plumber used his own $119 for a hose and a couple of angle fittings to change the direction of the hose to point down. Gas was turned off at meter to make connections, water heater had to be relit. Even at this price they did not check the pressure. Total bill $408.64. Was NOT given an itemized invoice with costs. Even after requesting one there is NOT a breakdown of material costs. Yes this is Victoria and many businesses overcharge--not enough competition. This is an exorbitant amount to hook up a stove. I would suggest you ask in ADVANCE what they charge if you call them and ask for a firm quote. I will never use this company again. They have LOST a potential regular customer. VERY DISAPPOINTED AND ANGRY. ( this company cleared a kitchen drain obstruction a couple of months earlier and I was charged $115, which I thought was reasonable. A helper assisted the plumber then and I was NOT charged an extra $85 an hour for this. I thought asking for them to install would have been reasonable based on previous charges which also took at least an hour. I feel that I have been taken advantage of regarding this range installation.) BTW their address on invoices, 4502 Lilac Lane, Victoria, TX 77901, is different than the one listed on Angies List; the telephone number is the same.
Description of Work: Install a gas slide in range. Gas line was already in place. Remove the gas cap and add angle pipe, flexible hose and shut off valve.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
$450
Barbara B.
06/2014
plumbing
+ -1 moreThey were overpriced. The quote was $13,300 which is more than I paid for my house. They also charged for the estimate and I thought that was a lot. He was not here very long and it had to be paid up front. If we decided to use this company we would have to pay $4,500 upfront to start the work.
Description of Work: They came to provide an estimate to connect and add new sewer line from one side of the house to the opposite side of house to a conversion of our garage into a bedroom and bathroom.
| Rating Category | Rating out of 5 |
|---|---|
| value |
$115
Deanna H.
06/2014
plumbing, drain cleaning
+ 0 moreThe crew was polite and professional, being sure to guard their shoes, saying 'yes, ma'am' and 'no ma'am'. The reason for the low score is simply because they recommended a 6 thousand dollar repair for a problem another company resolved for under 5 hundred. Despite reputation and professionalism, they either were not or chose not to be considerate of the bottom line.
Description of Work: Two plumbers were sent out to do routing clearing of a drain and assess need for repair.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
$200
Beth P.
06/2014
plumbing
+ -1 moreThey were able to get the blockage cleared up and we have not had any other problems. (Yet?) We do seem to have a dip in one of our pipes.
Description of Work: We had a tolet overflow. We had gone on a trip and there was a blockage in the line. What a mess.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$200
Lisa R.
07/2013
plumbing
+ -1 moreVery Professional Company and People
Description of Work: Water was coming up through the 2nd bathroom wall when I was using the washing machine. Flooding my 2nd bathroom floor with about 4" of water. They fixed me up right and quick.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$180
Contact information
635 Hill Rd, Victoria, TX 77905
www.rotorooter.com/victoriatxService hours
Monday:
8:00 AM - 5:00 PMTuesday:
8:00 AM - 5:00 PMLicensing
Insured
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Plumbing,
Drain Cleaning,
Sewer Cleaning,
Natural Gas Lines,
Kitchen and Bath Remodeling,
Water Heaters,
Septic Systems
FAQ
Roto-Rooter is currently rated 3.7 overall out of 5.
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Roto-Rooter accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Roto-Rooter does not offer free project estimates.
No, Roto-Rooter does not offer eco-friendly accreditations.
No, Roto-Rooter does not offer a senior discount.
Yes, Roto-Rooter offers emergency services.
Yes, Roto-Rooter offers warranties.
Roto-Rooter offers the following services: Residential and commercial plumbing & drain cleaning including sewers and drains, faucets, sinks, toilets, showers & tubs, waterlines, pipework, water heaters, septic tanks & video camera line inspection.
Contact information
635 Hill Rd, Victoria, TX 77905
www.rotorooter.com/victoriatxService hours
Monday:
8:00 AM - 5:00 PMTuesday:
8:00 AM - 5:00 PM