About us
Business highlights
42 years of trusted experience
Emergency Services Offered
Services we offer
Amenities
Emergency Services
YesPhotos of past projects
Reviews
4.511 Reviews
Showing 1-11 of 11 reviews
Runnoe C.
07/2016
heating & air conditioning/hvac
+ -1 moreunknown
Description of Work: This was the worst experience I have ever had. This company examined my system and said I had a Freon leak in the inside the house coil unit. Replacing it cost $1550. House didn't cool down so a few days later they sent out another guy who said the first crew hadn't put in enough replacement freon. House still didn't cool down. 3rd trip out they determined the unit was defective and ordered a replacement. It was installed and house AC worked only for a few weeks. 4th trip out the Tech said I had yet another leak - this time in the outside condenser coil unit. (Another major expense.) Tech said company owner would call. Didn't happen so I called. The owner, James Brown, told me he had lost money on my job and hoped I would get frustrated enough to call someone else! I was stunned. But he got his wish - I called someone else.
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Alan G.
08/2015
heating & air conditioning/hvac
+ -1 moreunknown
Description of Work: Showed up went in the attic for 10 minutes came down and said its a big job and left... Called later and said it would be nov. before they could get to it. Week later sent me a $4800 bid and a $90 bill for the estimate!!! I know doctors and lawyers that don't make $90/10min!!!
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Yes, I recommend this pro
Janice W.
05/2015
heating & air conditioning/hvac
+ -1 moreThey always do an excellent job. We have been doing business with them for years. Before we bought that house, we were leasing a house from someone and there was a problem with the air conditioning and they repaired it so when we bought that house and when the existing system went out, we contacted them and they replaced the older air conditioning system that was in it, and that would have been in 1999. They did such a good job that we just continued to use them.
Description of Work: Brown's Air Conditioning Co. put the whole system and replaced the existing unit in our other house and then we used them every year to come either every fall or every summer to check the heating out or the air conditioning out.
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Yes, I recommend this pro
$90
Chris M.
07/2014
heating & air conditioning/hvac
+ -1 moreunknown
Description of Work: They installed a new heating and AC unit. Works great! The carpenter used to R&R the attic opening in the garage was very meticulous reinstalling everything. Good guys!!
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Yes, I recommend this pro
$7,235
clinton C.
06/2014
heating & air conditioning/hvac
+ -1 moreunknown
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Yes, I recommend this pro
$500
trenda B.
05/2014
heating & air conditioning/hvac
+ -1 moreWe've been their customers for the past 15 years. They've been able to service us any time--day, night, weekend, and even during the holidays. They don't hesitate to send someone out who will always try to show up as quick as possible. They charge a reasonable price. They always have everything when they come out; only once in the last 15 years had they ever had to say they'd come back because they didn't have the proper equipment with them. Their receptionist is very knowledgeable and informs the guys what materials to bring. There was a time when we've had a little difficulty manipulating the unit so we called them up and they gave us instructions on what buttons to push. It has helped us reset the unit and they didn't charge us for that. I couldn't imagine using anybody else.
Description of Work: Brown's Air Conditioning Company has been providing heating and cooling services for us. They've installed an air conditioner and they come out once a year to inspect.
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Yes, I recommend this pro
$100
Savvy S.
03/2014
heating & air conditioning/hvac
+ -1 moreWorkers were professional and courteous. Response was prompt. Scheduling was convenient and timely. Office personnel were courteous and helpful. They were a welcome change to the previous company I attempted assistance from.
Description of Work: Was having trouble with system. They came and looked things over and assisted with diagnostics and even contacted the distributor to get assistance.
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Yes, I recommend this pro
$540
Eugene A.
08/2013
heating & air conditioning/hvac
+ -1 moreThe A/C quit working in the evening, of course, past closing time. I called the company expecting to get an answering machine/service so I could get on the schedule as soon as possible. To my surprise, a human answered the phone and took my message. Within 20 minutes, the service technician called to suggest several things I might try to avoid a service call. He was very helpful and with his help I was able to determine that a service call was indeed needed. Despite this being the busiest time of the year for A/C repair, the service men were at my door right after lunch the following day. They were very nice, checked the unit, confirmed the problem, and fixed it within 20 minutes. I will definitely use Brown's Air Conditioning in the future.
Description of Work: Checked the A/C unit and found that a capacitor was bad, preventing the compressor from running. Replaced capacitor and checked the coolant pressure.
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Yes, I recommend this pro
$120
Janice W.
03/2013
heating & air conditioning/hvac
+ -1 moreI called the office and requested a preventative maintenance service call. It was verified that I just needed maintenance and there were no problems with our AC system. The appointment was scheduled the next afternoon. The technicians arrived early in the afternoon, turned the AC on and proceeded to check out all components of our AC system. They reported to us what all they did to check out and ensure that the AC was working as it should be and that all parts were working well. One of the technicians, Clay, has performed maintenance for us before and we were glad to see him again. As usual we were very satisfied with the service from this company.
Description of Work: They did a routine maintenance check on my central air conditioning system. They checked both the outside and inside units. The technician removed the cover on the outside unit, cleaned it out and checked to make sure all was working correctly. Inside the technicians went into the attic to check that unit and blew the drain pipe out to make sure it would not stop up. They let the AC run to make sure it was working properly while they were here. The thermostat (which they had installed) was checked to make sure it was operating properly. They even checked the filter to make sure it was clean. The two friendly technicians worked in an efficient manner and were very professional. We have used this company for years for installing a new system, routine maintenance and repair work.
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Yes, I recommend this pro
$120
Ramon R.
03/2012
heating & air conditioning/hvac
+ -1 moreEver since they provided service, it has been working great. Their price was very fair.
Description of Work: They repaired my air conditioning unit.
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Yes, I recommend this pro
$300
Janice W.
12/2011
heating & air conditioning/hvac
+ -1 moreIt went very well. The technician was on time, performed all services quickly and efficiently. We were glad to see the same courteous technician who had come out before for routine checks on our HVAC system.
Description of Work: Installed new return air grill and did yearly check on heating system.
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Yes, I recommend this pro
$183
Contact information
507 E Rosebud Ave, Victoria, TX 77901
http://brownsair.com/Licensing
Insured
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Service Categories
Heating and Air Conditioning
FAQ
Brown's Air Conditioning Co is currently rated 4.5 overall out of 5.
No, Brown's Air Conditioning Co does not offer free project estimates.
No, Brown's Air Conditioning Co does not offer eco-friendly accreditations.
No, Brown's Air Conditioning Co does not offer a senior discount.
Yes, Brown's Air Conditioning Co offers emergency services.
No, Brown's Air Conditioning Co does not offer warranties.
Brown's Air Conditioning Co offers the following services: Carports,Metal Buildings
Contact information
507 E Rosebud Ave, Victoria, TX 77901
http://brownsair.com/