Security One is an almost 35 year old, family owned local alarm company. We service commercial and residential customers in the San Antonio and surrounding areas. Owner, Roger Byrd, is a retired San Antonio police officer.
Business highlights
43 years of trusted experience
Emergency Services Offered
Services we offer
Installation and service of burglary systems, fire systems, closed circuit televisions and access control.
They were good. The guy was professional, he explained everything. I would recommend them. The guy who owns it is a police officer. The price is competitive to. They're very responsive.
Description of Work: I used Security One.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Brad P.
06/2014
5.0
home security systems
 + -1 more
unknown
Description of Work: Installed full security system and wireless smoke/carbon-monoxide detectors
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
Yes, I recommend this pro
Doug B.
06/2013
5.0
home security systems
 + -1 more
I was unhappy with another alarm company who raised my monthly rate so I called Security One. I talked to the owner on the phone and he set a time to come out to inspect my home so he could give me a quote for their service. When he got to my house,he inspected my alarm system, acted in a very professional manner,and quoted me a fair monthly rate. When I told him I wanted to switch to Security One,he called his technician to come to the house and make the changeover. When the technician arrived,I called my old alarm company and had their service terminated. Security One activated my service to them the same day. Both the technician and company owner were very polite and thanked me for being their new customer. I am very satisfied with Security One Security.
Description of Work: Changed house alarm system to Security One. Cost shown above is monthly rate including tax.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$29.23
shawn S.
09/2012
5.0
home security systems
 + -1 more
Great service and work!
Description of Work: I recently purchased a new home in the San Antonio Area and contacted Security one to do an estimate. The owner of the company showed up and conducted a through walkthrough and explained what services his company could provide and his security background. After about thirty minutes he drafted up an estimate and I scheduled an install appointment. Once the installer showed up I was impressed by his professionalism and frank candor. The company not only installed the latest security system but also removed two previous obsolete systems that were in the house when we bought it. Upon completion of the install the technician gave me a through walkthrough of the whole system and even ran me through some basic security scenarios to ensure i felt comfortable with the system. Additional the company setup my system with total connect which allows me to monitor all my house actives to include arm / dis arm my system from my Smartphone. Security one is a great local company who prides itself on customer service, you could go with a larger nationwide company and become just another number or you could go with a local company who strives to provide excellent service at a reasonable cost. I am very satisfied with Security Once and would recommend them to anyone.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$350
Dale J.
06/2012
5.0
home security systems
 + -1 more
They are excellent. They show up when they are supposed to. They added the system and made sure I knew how to work it. They also update equipment on a regular basis.
Description of Work: I have been using this company for 30+ years. They added a cellular booster on my system.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Frank P.
05/2012
5.0
home security systems
 + -1 more
Been with them for 20 years. That tells the story.
Description of Work: Home alarm
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
John H.
05/2012
5.0
home security systems
 + -1 more
We have not had any problems. They have always been good. Part of our contract is maintenance on the alarm system and they have always been very good about that. We added on to our home about 8 years ago and they sent a tech right out who added on the extra alarms. They have been very easy to work.
Description of Work: We have been with them for years.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Teberik p G.
04/2012
5.0
home security systems
 + -1 more
It was easy to get ahold of them. They had a decent price. They don't give you a hard time if you need to break the contract. I've had no problems with them.
Description of Work: They installed, and I use them for the security system.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
05/2006
5.0
home security systems
 + -1 more
Security One does an excellent job. There are not enough good things we can say about them. We had an incident where someone tried to break into our home and the company came through. They had the authorities out here immediately and the would be thieves were caught.
Description of Work: They monitor our alarm system.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$50
05/2006
5.0
home security systems
 + -1 more
Security One does a very good job monitoring our alarm system. They are always very helpful as they answer any questions that I have. I feel that the price that they charge is very reasonable as it provides us with great security.
Description of Work: They monitor our alarm system.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$40
ANITA S.
05/2006
5.0
home security systems
 + -1 more
Security One did a very good job installing our alarm, it works great. They explained everything to us about how it works. We paid the yearly fee and then the installation was free. It was a wonderful deal.
Description of Work: They installed our alarm system and they also monitor it.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$275
05/2006
5.0
home security systems
 + -1 more
We found them to be very good service because they are a local company and a friend referred them to us. The price was very reasonable because we did a comparison with other alarm system companies. The wiring was installed before the house was completely built by our builders. They also installed censor lights and it only took a day to install the system.
Description of Work: They had installed a home alarm system for heat and smoke in our home.
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Service Categories
Home Security Systems,
TV Service - Cable
FAQ
SECURITY ONE INC is currently rated 5 overall out of 5.
Sunday: Closed
Monday: 8:00 AM - 5:30 AM
Tuesday: 8:00 AM - 5:30 AM
Wednesday: 8:00 AM - 5:30 AM
Thursday: 8:00 AM - 5:30 AM
Friday: 8:00 AM - 5:30 AM
Saturday: Closed
SECURITY ONE INC accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, SECURITY ONE INC does not offer free project estimates.
No, SECURITY ONE INC does not offer eco-friendly accreditations.
No, SECURITY ONE INC does not offer a senior discount.
Yes, SECURITY ONE INC offers emergency services.
No, SECURITY ONE INC does not offer warranties.
SECURITY ONE INC offers the following services: Installation and service of burglary systems, fire systems, closed circuit televisions and access control.