R & R SERVICES Inc

I was raped by this company!!!! I was charged for a transformer that was not even in a box looked used it would fit in the palm of your hand. 229.95?? ***? Service call charge $25.00 . Get this! Two wire nuts $5.00 labor 259.00 Really for an hour and a half? At the end a total Of $578.00.If you’re not a leprechaun sitting on a pot of gold trash there ******* #!!!! Rip off artist!!!!!

They did a great job. Installing appropriate tray overflow and correct ventilation for thr gas water heater that the original installers failed to do.

They are honest and reliable. The price was high but I don't know if it would have been less. I guess it was what is normal. I don't know what's normal here. I would say it's reasonable.

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They came highly recommended from a co-worker and are highly rated on Angie's list. I called and set up a time and had to call back to give them my husband's number because I would not be home at the time. When I called I got the impression that she didn't write it down, but when the day of the appointment did come my husband received a phone call stating that someone had called in sick and they would not be able to come today. There was no apology just complaints about young people not wanting to work. Also, the person who called did not have my husband's name (the lady who had answered my call never asked for it). He just said, "I don't know who I'm calling but I'm scheduled to come over for some work. The man wanted to reschedule for Friday and my husband explained that he had a doctors appointed at 2 p.m. and they would need to be done by then. The man said they would be there between 10 and 11. When 11:00 came and went I called the office around 11:45 and once again I was not impressed with the office staff. They just said someone would call me back. At 12:45 I did get a call back. I was told they had tried to call but kept getting a busy signal and a crew was on it's way out. There was no apology, just on and on about this phone number. It turned out they had been calling the wrong number. When I explained to him that my husband had a doctor's appointment at 2:00 I heard more about how the crew was on it's way out. I was told that they could come on Saturday at 10 a.m. I called my husband and we had decided to go ahead and have them do the work even though I was a bit worried because of their poor customer service. When I called back he again went on and on about this wrong phone number he had been given (by this point it seemed like he was blaming me, even though he had called both me and my husband before) At this point it did not seem like he even wanted to do the job and asked what I planned to do and if we were going to go with someone else. By now I really didn't want to use him and said we would go with someone else. I am guessing that as long as everything goes ok, this guy can get the job done, but your company is only as good as it's worse job. I could certainly understand someone calling sick, I can even imagine calling the wrong number; what I couldn't believe is the poor customer service. Sorry goes a long way and taking responsibility for maybe a poor office staff also would have gone a long way too. Unfortunately, my co-worker will not be recommending them any longer.

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If something goes wrong, we can call them and make them come out. They're very good. They seemed to do a good work. They answer any questions and they take care of everything that needs to be taken cared of. I'm very satisfied with them.

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This was a bi-annual check on the Heating and A/C units installed back in 2007 by this same company. We have had good, friendly service.

tech was friendly and I felt honest, did repair for me and recommend I get new unit soon. Says that my old unit was only putting out 6-8 seers which was not effienct. He was correct because my unit was running all the time and not cooling well. He was not pushy but offered my some tips on what to look out for . I appreicate his honestly and information.

The heater closet was not able to hold the exact size of heater we wanted but we reviewed the units available and put in the best one that would fit within the area. The emergency gas shut off lever had been blocked by a previous installation and they rerouted it to make it accessable. They also reccommended a local hanyman to create an access hole so they could reroute the a/c ducts. The old unit was a 5 ton a/c but had been connected to a 3.5 ton blower. R&R installed a new 5 ton a/c and 5 ton blower. They also covered the pipes on the outside of the house in a metal box so the squirrels couldn't use the pipes to try and get into the attic area.

.They seemed to know what they were doing. They did the job well and they did it quickly.

It was a satisfactory experience. The price was average. After they installed the air conditioning unit something happened to the coils and we had to pay another $700.00. It was only two years old however the unit was only guaranteed for one year. Their responsiveness was good and the came right away. My interaction with the owner was nice and he appeared on scene. They were very professional.

The worker was friendly, prompt, and was actually able to remember us from the last service call.

They are fantastic and we had a very good experience with them. We ended up getting a contract with them where they check our plumbing, heating and AC.

They came recommended to me from a friend. They were very prompt and reasonably priced. I would recommend them to others.

I have used them for 15 years. They are so honest and they stand behind their work. If they don't get it right the first time, you can trust that they will make it right. I trust them impeccably. Prices are competitive.

Both Ron and Bob were very polite,on time, completed every thing to my satisfaction the first time, very professional and a pleasure to work with. I can't remember the exact cost of things because I had them do so many items at different times but I thought the price was reasonable otherwise I would not have called them back after the first visit. They took great care in keeping my home clean and in order while they worked and when they were finished.

Not good. inspected for half hour to conclude what I told him was wrong---drain needs router cleaning outside. Meanwhile, replaced "leaky" toilet mechanism "at no-labor cost". It seemed to be running OK. I found later I was charged for labor anyway. The rating was C until then. No thanks, Angie.

R & R Services did a great replacing our water meter. I really can't remember what the price was, but I do know it was worth it because they got the leak stopped. I was very satisfied with them.

I was very happy with the service. We've used R&R for this service twice now. They were neat and efficient, explained everything to me and cleaned up and put everything back in place when they were done. The bill was itemized and explained everything in detail.

RON WAS A VERY FRIENDLY AND KNOWLEDGEABLE PERSON. I CALLED FROM A REFERENCE. THE ONLY PROBLEM I HAD WAS TIMELINESS. HE WAS VERY BUSY, SO IT TOOK A COUPLE OF WEEKS BEFORE HE CAME. I DID NOT STRESS THE URGENCY SO THAT MAY BE THE REASON IT TOOK SO LONG.