Window World of Northeast Texas

at first - I started to get concerned. Job quote was higher than I had expected but was due to age of home/windows. Windows took longer than I had been prepared for & the responsiveness of sales & office weren't the best but then: the rain stopped & the installers came & they were AMAZING. Great job - they were un-intrusive, look great, friendly & answered my questions. When done - CLEANED UP GREAT!!! (very important to me!) The windows are beautiful & it's a lifetime warranty. I will be having them do the rest of the windows next year.

Not well at all. We liked all the windows except one. We contacted the salesman to discuss the window which had over and inch gap at the top and we're basically told it was what it was. At that point I contacted the owner and once again got no where. She was not helpful in any way. She said they could fix our window the way she wanted to but cared nothing about what we wanted or how we wanted it fixed. I would never recommend this window world to anyone solely due to the owner. Worst customer service ever!!!! The installers were very friendly on a good note!

Took longer than promised to deliver and install windows. When started, one did not fit and had to be boarded up for 2 weeks, two other windows were not sealed completely and had to be done on return trip and tools were left in house. Also, black handprints were left on wall when board was taken down. We were really happy with our sales person, but overall disappointed in total experience. Was expecting much better.

Todd came out right away and gave me his bid. The cost after installation was the same, I was not hit with any "extras". The installers were on time and pleasant to be around. I needed other projects done to my home and he was happy to recommend specialists for the work that I wanted.

He was so helpful and very informative. I asked lots of questions regarding other products (new windows for home) and he explained so much that we decided to get an estimate set up for new windows.

The sales man came to our home and grave us a firm cost of the total installation and the time frame for the work completion. The time frame was right on time and the installers did great work and cleanup. This is the second time we have used Window World, the first time was 10 years ago on our previous home, and we have had the same good results both times on all workman ship and follow thru. The windows not only have a very good appearance but are energy savers and in my view will easily pay for the total cost over time. ( Also, the federal income tax credit helps). I would recommend Window World and fill sure you will like them as much as I do.

They took out the old aluminum single pane windows and installed new vinyl double pane windows all the way around my home. They look great and have cut down on exterior noise. Nice job and end result. Obviously the cost was not $1, but I don't recall the price at the moment I am writing this review.

unknown

It didn't...presentation, explanation, price were deplorable.

It went well overall, just that the installers smoked outside and I could smell the smoke. The product is wonderful. Easy to clean, ease of use, look good and helped with our energy bills.

They were installed on the date and time promised and job was completed in one day. Crew was very professional and exceptionally clean, I even called the office after they left and complimented them on how clean everything was. Had a small problem with one window and it was taken care of within a few hours after I called. Very happy with my purchase and highly recommend this company.

The windows came in 2-3 weeks before the estimated deadline which was great.