Welcome to Wilhite Landscaping & Lawn Care, Ltd. We believe it is important to develop a close working relationship with all our customers to ensure total satisfaction. Founded in 1983, we offer a wide selection of services for residential and commercial clients.
Our Mission Statement
To provide our customers an enjoyable life long landscape experience through professional service that is second to none.
Azaleas were sick and died. Mr . Wilhite is very rude and stubborn. Price was ridiculously high for what was done.
Description of Work: Redo of front flowerbed
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$6,000
Mel P.
05/2017
1.0
landscaping
+ -1 more
The Encore Azaleas died even though they got watered per Wilhite's instructions. Also once I dug the dead azaleas up, I found out that each plant was actually 3 tiny plants clumped together to appear as one single plant. Probably why they died.I was also charged for a giant liriope which was never installed in the bed.
Description of Work: Redo of front flowerbed
Rating Category
Rating out of 5
quality
2.0
value
1.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0
R.J. I.
05/2015
1.0
landscaping
+ -1 more
We called twice and spoke with a lady who stated she would give our information to the appropriate person and have him call us. They never returned our calls and missed out on a very large job as well as continued maintenance.
Description of Work: Nothing
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Carol S.
10/2014
5.0
landscaping
+ -1 more
He arrived as scheduled. He was very courtesy and professional. It did take a few days to get the estimate back. It was a luttle too expensive for us. But, I believe they would havr done a good job if I had hired them.
Description of Work: I had asked for an estimate on several projects for our backyard.
Rating Category
Rating out of 5
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$8,000
sharon S.
03/2014
1.0
landscaping
+ -1 more
.
Description of Work: .
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Response from WILHITE LANDSCAPING & LAWN
I am so sorry but we have NO RECORD of any request by this customer. In fact the only customer we have with this name raves about our company. The PO Box number is not a number of a box in Tyler and the PO Boxes in Tyler do not use 75704. That zip code is for a rural area West of Tyler. Perhaps this review was a mistake.
Diane B.
08/2013
2.0
irrigation systems
+ -1 more
I didn't like the fact that it was more than I thought it would be. My sister had talked to them before and they told her what it would be and then it went on to be a lot more than that. I had to redo the pond myself later, they didn't do what I thought they were going to do. In other words, I thought they were going to fix the pond and it was going to be cleaned out right but anyway it wasn't that way.
Description of Work: Wilhite Landscaping & Lawn worked on my pond. I have a little pond and they worked on my irrigation.
Rating Category
Rating out of 5
quality
2.0
value
2.0
professionalism
2.0
responsiveness
4.0
punctuality
5.0
$1,300
Response from WILHITE LANDSCAPING & LAWN
We always strive for complete satisfaction of our clients. When we met with the Clients sister, the client was not available at that time, and we were asked to price a clean up of a small landscape pond. The pricing was approved and work scheduled. Later Irrigation repairs and a new controller were added to the scope of work so the price did go up, actually to only $1,002.61 including tax. We did discuss additional work for the pond with the client but were never given the go ahead to schedule the additional work. We are so sorry that the work did not meat the clients expectations. We did not know the client was dissatisfied with the work until we saw it posted on Angie's List more that 4 months after w the work was completed. We completed the work in March and the client posted her review on August 1.
Deborah B.
05/2013
1.0
landscaping
+ -1 more
It didn't go at all.
Description of Work: I contacted this company through their web contact form & never heard a word back from them.
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Response from WILHITE LANDSCAPING & LAWN
[member name removed], we apologize that no one got back with you on your landscape service request. Our goal is to respond to all requests in less than 24 hours. We do not however find any record of receiving your request, perhaps it was over looked or perhaps it was miss directed, either way we apologize for the lack or response to your request.
John F C.
01/2013
2.0
landscaping
+ -1 more
Lawn fertilizing and bed maintenance. New sod installed was not initially serviced and yard never came in. Was with them almost 2 years and trusted their business but turned out not to be worth the expense.
Description of Work: Routine lawn maintenance Routine bed maintenance New sod installation Add shrubbery
Rating Category
Rating out of 5
quality
2.0
value
2.0
professionalism
2.0
responsiveness
2.0
punctuality
2.0
$6,000
Response from WILHITE LANDSCAPING & LAWN
Member, I am so sorry that your overall experience with us was not positive however I never got any indication that you were anything less than pleased. I always strive to make sure all customers are happy and satisfied and would have done everything possible to make sure you were happy with our service as well had I known you were dissatisfied. Please accept my apologies, Respectfully, James Wilhite, President
Mac W.
08/2012
5.0
landscaping, lawn service
+ 0 more
I have used them for about 6 years and have always been very pleased with the work performed.
Description of Work: I use this company for routine flower bed maintenance on a quarterly basis. They weed, trim, plant and mulch.They also do some minor tree trimming as needed.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$400
Bonnie B.
06/2012
2.0
landscaping
+ -1 more
$Very expensive yard care and did less than ones I had used previously that were not nearly as expensive.
Description of Work: Did not do work they were contracted to do.Would not return phone calls Make date to do extra work and not show up
Rating Category
Rating out of 5
professionalism
2.0
responsiveness
2.0
punctuality
2.0
$6,000
Response from WILHITE LANDSCAPING & LAWN
Wilhite Landscape provided weekly lawn service for the member's for 10 months starting in July of 2011 and terminating in May of 2012. We strive to provide a high leverl of professional service and get it right 99.9% of the time. Unfortunately we fumbled the ball on the member's yard and missed a couple of items. The work was completed as quickly as possible after we realized the error. The member's understood the pricing in advance and never expressed any dissatisfaction with the pricing until the end of the agreement in May of 2012. We did everything possible to make the mistakes right including refunding payment. We regret that mistakes were made and items missed and have done everything possible to make this right for the client.
Mark H.
02/2012
5.0
landscaping, lawn service
+ 0 more
They do a good job.
Description of Work: We signed an annual contract for general landscaping.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Walter B.
02/2012
5.0
landscaping, lawn service, irrigation systems
+ 1 more
Mr. Wilhite is a perfect gentleman, professional and very knowledgeable about all aspects of my needs. His employees are fast and extremely well trained, not hired off the street. They are courteous and were very exacting in laying the brickwork and in placement of the shrubs and flowers.
Description of Work: They created a flower and shrub garden for the front, sides and back yards including irrigation for the gardens.
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Service Categories
Landscaping,
Lawn and Yard Work,
Lawn Irrigation
FAQ
WILHITE LANDSCAPING & LAWN is currently rated 2.9 overall out of 5.
Sunday: Closed
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Saturday: Closed
WILHITE LANDSCAPING & LAWN accepts the following forms of payment: Check