About us
Services we offer
Reviews
4.84 Reviews
Showing 1-4 of 4 reviews
Sue K.
02/2014
upholstery
 + -1 moreI contacted the business number of Steve's Upholstery from Angie's List and spoke with Toni. She suggested I send her a photo of the two club chairs I had to be recovered. I did so and she sent me a text stating the price and fabric yardage required and said if the price was okay I should order fabric. I did so and as soon as it arrived I called to request Steve to pick up my chairs. Upon arrival he advised me I was 4 yards short of fabric and he refused to honor the price quoted of $180 per chair and said his set price was $290 per chair. His only defense was that I should have never have believed the estimate given to me by Toni and should have only spoken with him. How the customer is to know this is a mystery and all he had to say over and over was that I should have spoken to no one but him even though Toni is the contact person who answers the company phone. He is sorry. I now own 14 yards of fabric which cost in excess of $300 that I am unable to use. I would NEVER recommend this company. It is at best totally inefficient, or at worst, a bait and switch operation.
Description of Work: Provided an inaccurate estimate of material and then more than doubled the price.
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$600
William M.
12/2012
upholstery
 + -1 moreSteve has done several pieces for me. He is moderately expensive but he does a fabulous job. I willingly recommend him and his work. Don't expect him to be quick because he stays very busy. If you have the time to wait, he is worth the wait. He picked up my pieces and returned them about 2months later.
Description of Work: reupholstery of a sofa and a chair
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Yes, I recommend this pro
$950
gary C.
03/2012
upholstery
 + -1 moreCalled and set time to meet at shop. Told Steve what we needed, he gave an immediate bid and said it would be done on Monday. Picked up the seat on Monday and very pleased with quality of replacement foam and quality of work.
Description of Work: Leather office chair needed foam in seat replaced. Steve was able to have the job done in two working days.
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Yes, I recommend this pro
$50
Casey M.
07/2011
upholstery
 + -1 moreHe did a good job and we would use him again. His price was reasonable. Everything was great.
Description of Work: I used Steve's Custom Upholstery.
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Yes, I recommend this pro
$300
Contact information
1202 Rice Rd Building 136, Tyler, TX 75703
Licensing
State Contractor License Requirements
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Service Categories
Upholstering
FAQ
Steve's Custom Upholstery is currently rated 4.8 overall out of 5.
No, Steve's Custom Upholstery does not offer free project estimates.
No, Steve's Custom Upholstery does not offer eco-friendly accreditations.
No, Steve's Custom Upholstery does not offer a senior discount.
No, Steve's Custom Upholstery does not offer emergency services.
No, Steve's Custom Upholstery does not offer warranties.
Steve's Custom Upholstery offers the following services: Custom Upholstery
Contact information
1202 Rice Rd Building 136, Tyler, TX 75703