At Scenic Lawns & Landscapes we take pride in a job well done, ensuring that we put the same time, care, and effort into your yard as we would our own. With over five years experience serving Tyler, Texas' lawn care needs we guarantee you'll be happy with our work and proud to show off your yard. Servicing jobs both large and small in Tyler and the surrounding areas, we're ready to get to work for you. Give us a call today to schedule and estimate or click here to fill out our online information request, we look forward to hearing from you!
Business highlights
17 years of trusted experience
Services we offer
Lawn Care, Landscape Design, Landscape Maintenance, Tree Trimming, Hedge Trimming, Leaf Removal, French Drains, Fertilization, Gutter Cleaning, Christmas Light Displays, Lawn Irrigation, Flower & Tree Planting
Contacted Scenic Lawns and Landscape re our needs as relates to lawn care. Jason came out to our home and wrote a quote for an annual contract, beginning November 2014, at a cost of $375 a month, included paying them $375 for 5 months during the winter when no work on the lawn was required. Beginning in the spring, and after months of having to weed the floor beds in our backyard and trim the bushes and ivy ourselves, my husband sent emails to Jason, asking them to please remember to weed all flower beds and trim the bushes and ivy. After a month of the weeds still not being maintained and only some of our bushes being trimmed, by husband sent Jason an email, referencing the contract he personally wrote himself and asked that they please adhere to the schedule. Jason's response was that he felt we needed to "part way", leaving us mid August with no lawn care service. Though he said we could forgo paying our July bill, that hardly makes up for the 5 months we paid during the winter and for the months of us having to weed and trim because they didn't. We are now doing our own lawn and have hired a landscape service to remove the dead trees and plants that SLand L were to remove but never got around to. Very disappointed that not only did they not adhere to the contract that they, themselves, wrote but to then quit when you were called on the carpet for not doing your job is unacceptable.
Description of Work: Lawn work.
Rating Category
Rating out of 5
quality
2.0
value
2.0
professionalism
2.0
responsiveness
2.0
punctuality
2.0
$3,000
Response from Scenic Lawns & Landscapes
I agree that we never could seem to get on the same page here with the schedule for shrub maintenance. But, there wasn't one email exchange - there were several (five or more) in which I did my best to mert your needs and make sure we completed any necessary concerns as quickly as possible. You do forget to mention that we continously attempted to go above and beyond at your home - including catching and/or killing snakes, putting out moth balls, and trimming trees among other things. We also replaced several dead azalea shrubs at no cost to you - even though we had nothing to do with their not surviving. Also, the cost included fertilization and weed control, which is a fairly expensive task. In the winter there was plenty to do at your home - and we were there almost every week unless weather did not allow cleaning leaves, pine needles, branches, pine cones, weedeating, and pulling weeds. I am sorry that you were not satisfied with our service, after many emails expressing this I felt it was better for us both to part ways. I do hope you have found someone to meeto your needs, you are both very nice people and I hate it ended the way it did.
Matt H.
08/2014
5.0
landscaping
+ -1 more
Overall they did a good job. Very responsive and professional.
Description of Work: Yard and beds done hedges and overall land scape cleaned up and updated.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$350
Bonnie M.
07/2014
4.0
landscaping
+ -1 more
I thought they were way too expensive. They were very professional and everything. I just didn't want to spend that kind of money at that time.
Description of Work: I got an estimate for doing some landscaping for me.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
3.0
punctuality
3.0
Yes, I recommend this pro
$2,000
Response from Scenic Lawns & Landscapes
Hi (Member name removed), I just came across this review and I'm pretty sure we have never been to your home to do an estimate for any landscape work. I don't have any record of an estimate in my system or of any correspondence with you via phone or email. Are you sure that it was Scenic Lawns and Landscapes that performed this estimate?
Patricia B.
10/2013
5.0
lawn service, landscaping, lawn treatment
+ 1 more
These guys are amazing! I’ve had other lawn care services but none that have taken care of my lawn so well and let me know of problems that needed to be addressed. They go above and beyond! Anytime I’ve had a concern or thought something needed to be addressed I’ve either talked with one of them when they were here, email or texted and the problem was resolved, so communication is great. They are always very courteous and professional and listen to my concerns. My water billed spiked one month and they helped me track down the problem and that issue was resolved. They cleared some underbrush behind my house, trimmed bushes and hedges, mulched all my flowerbeds and planted a flowerbed they cleared out of plants I no longer wanted. I’m sure I’m forgetting something, these guys are great!
Description of Work: This last time they came was for the usual cutting trimming of my lawn.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$50
Response from Scenic Lawns & Landscapes
Thank you so much [member name removed]! We really enjoy working with you and it truly means a lot to see kind words like this from our clients. We look forward to seeing you again soon!
John F C.
02/2013
5.0
lawn service, lawn treatment, leaf removal
+ 1 more
They take care of our yard needs. They even clean gutters as a routine service. I absolutely recommend Scenic. Give them a call
Description of Work: This is the real deal. They do absolutely fantastic work. They are very reasonably priced and passionate about their work. They communicate with us on what they are doing. I highly recommend you give Scenic a call if you want real professionals taking care of your lawn.....they are that good.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Response from Scenic Lawns & Landscapes
Thank you so much, Member. Customers like you and your family truly make our jobs easy and it means a great deal to have our work recognized. We promise to continue a high level of service for you!
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Landscaping,
Lawn and Yard Work,
Lawn Fertilization & Treatment,
Leaf Removal
FAQ
Scenic Lawns & Landscapes is currently rated 4.2 overall out of 5.
Monday: 7:00 AM - 7:00 PM
Tuesday: 7:00 AM - 7:00 PM
Wednesday: 7:00 AM - 7:00 PM
Thursday: 7:00 AM - 7:00 PM
Friday: 7:00 AM - 7:00 PM
Scenic Lawns & Landscapes accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa