Rudd Contracting Co Inc

Jason and Chris came our to our home to do an estimate and started working as soon as we gave the go-ahead. They worked about three hours and had to come back later in the week and spend the whole day. It was grueling work. Jason was underneath my house for five hours. Apparently, my plumbing system was a mess, with my kitchen and laundry room draining towards the field lines and city sewer. There were pipes all over the place, but still not draining properly. These guys got me fixed up! Everything now drains to the city sewer. We have no more backups. I can actually run the clothes washer and dishwasher at the same time! Believe me, this is HUGE. We have been in this house for twelve years, and we have always had issues. Things just kept getting worse. After trying to resolve the issue ourselves. We finally started looking for a plumber about a year ago. I didn't think we would ever get this resolved, but within a week of contacting Rudd, it was all done! Thanks so much!

Rudd provided a quote of $5,352 to install a water line. This price quote included using a trencher to dig a trench 450 feet long, and laying a 1.25 inch poly pipe water line with appropriate connections at the street and build site. The depth of the trench was not specified in the quote, although i had told him i wanted it 3 feet deep. I liked the guy that came out to inspect the work site and gather information, and i was impressed by the fact that Rudd is family owned and has been in business for nearly 100 years. However none of that matters when the price quoted was more than double that of the competition. Also, the rep never called to follow up on the quote he emailed to me. It always reflects badly on a company when sales people don't follow through, in my opinion. The competitor that i chose to do the work did an absolutely fantastic job, including using a 2 inch pipe instead of the 1.25 inch pipe and making sure all components were certified for potable water. I could not have asked for a better job. Best of all, it only cost me $2,361. Because i chose not to hire Rudd, i did not want to specify letter grades for Quality, but it was reqiured by Angieslist. I gave Rudd a break and assumed their work to be worthy of an A. However i dinged them on responsiveness and professionalism for not following up. Bottom line: Rudd's quote was outrageously out of line with their competition and i will not be calling them in the future whatever my plumbing needs may be.

Neal came out on Monday and hooked up ice maker in fridge. Had to run a new flex hose through cabinents to sink. Then reconfigured dishwasher piping to also be all connected under sink for easy cut off. Called to advise the drain hose on dishwasher was broken so I went and got him parts to fix dishwasher. Installed garbage disposal under sink. Came back the next day to fix slow draining bathroom sink and was terribly blocked up. Heexplained what he was going to do in all cases. Gave me his card with all his contact information. Answered his phone promptly and returned calls promptly. Cleaned all up after work was compete. Very good experience!

Called in Artesian plumbing. They couldn't find the leak and suggested that a camera needed to be inserted to see if the leak was coming from pipes under the slab. Rudd came and conducted a cursory inspection of problem as I informed him of what had already been done. He suggested that the drywall be removed to reveal pipes near where water leak appeared to be. He did that and could see no visual reason. Ran water with no effect. I asked if an old hot water pipe left over from when the house hot water was re-piped several years ago could be a problem and was told no. They left with no resolution and asked that I inspect the open area in the wall after running water in other parts of the house to see where exactly the water was coming from and what was triggering the leak. My husband thought that the leak may have something to do with the a/c drain so as I filled a jug at a small sink in the living room he heard water running in the open wall. We figured out what was happening. An old hot water line had been opened and although it was no longer connected to the "system", the cold water was running through it to the "defunct" pipe that had not been capped off. I called Rudd again and the plumber returned and capped off the old pipe.

I use Rudd Plumbing exclusively for plumbing. After trying several others they are by far the best. I have had a foundation leak, leak in interior wall, and various other minor problems and have found Rudd efficient and professional.

They clean up after themselves. They will give you a contract to move to the head of the line. They take 15% off the contract if you use it. They are very good. They are really nice guys. You don’t have to worry about them coming into your house.

The job that Rudd did was Wonderful!

If you believe in honest people then Rudd plumbing is not who I would call!!

It went great. The price was a little high, but I had some copper pipe that had to be replaced with steel. They explained everything and gave me estimates on the cost before the work was done, so the added expense wasn't a surprise.

They did a great job. I would use them again.

Too expensive and failed city inspection.

Very well. Satisifed with work and advise.

Very well. I had a leaky water supply valve on my toilet. I called and they came out and fixed it very fast. I also had them fix a gas supply line into our furnace. I am extremely satisfied with Rudd. The price was my only problem but hey I never like to spend money on unexpected home problems. It was an excellent value. They also have a plan that includes a yearly inspection of all your plumbing which I bought. It gives you a discount on existing/future work they do.