Re-bath East Texas is your local bathroom remodeling specialist. Our professional installation process makes remodeling your bathroom easy, convenient and affordable. Our factory-trained installers deliver professional and courteous service every step of the way. A beautiful, new bathroom doesn’t have to mean weeks of workers, debris and expense. Over 30 years ago, re-bath reinvented bathroom remodeling with a quick and convenient solution. Since then, we’ve renovated millions of bathrooms with our high quality durabath ssp™ material cleanly, quickly and affordably without interrupting life at home. And it often takes just a few days to complete your customized bathroom. Re-bath presents you with an alternative to worn out bathtubs, outdated tile walls and dingy shower bases. We offer a range of replacement bathtubs, walk-in bathtubs, bathtub to shower conversions and much more. We’re sure you’ll find it’s easier to enjoy a long soak or refreshing shower when you’re surrounded by a freshly renovated bathtub or shower. Give Rebath of East Texas a call today!
Bathroom remodeling, replacement & installation process.
Yes
Yes
Yes
5%
Number of Stars | Image of Distribution | Number of Ratings |
---|---|---|
60% | ||
20% | ||
0% | ||
0% | ||
20% |
"Mr. [removed member name], Thank you for the nice words and review. We do intend to always honor our commitment and we certainly appreciate your feedback, business, and review. We are pleases that you are satisfied. --ReBath East Texas"
"Dear [Member Name Removed], I am so sorry that we dropped the ball on this. We would love to help you. Please give us a number to call or please call us. Also, as we could not locate any inquiry internally (phone, email, etc), and I would sincerely appreciate knowing how you tried to contact us, so that we can fix the issue on our end. You can reach us at 903-509-8300. Thank you."
"We are very sorry not to have made [member name removed] happy. With several hundred bathrooms being remodeled annually, we sometimes fail in our efforts for excellent customer service. Our sales representative did inform [member name removed] that we cannot work on Rental Properties without the renovation contract being signed by the property owner, which is why we could not quote a price or do a job for him. This is our company policy, and very much an industry standard. In terms of getting in touch with us, our telephones are answered around the clock, and I wish he had reached out for us, if there was a misunderstanding. We publish on phone numbers in the website, in the telephone book, on Angies List and Facebook, so our customers can reach us. Our goal is 100% customer satisfaction, and are sorry not to have provided the services [member name removed] was looking for."
"Our company goal is 100% customer satisfaction - whether they choose ReBath or not. Doing several hundred bathrooms a year, and meeting with even more prospective clients, we sometimes fall short and this appears to be one of those cases. We are sorry to have mis-matched expectations for the Shears. Our business is one of doing full bathroom remodels, so that we can have a full manufacturer's warranty for each job. As such, working with existing materials that are not part of the ReBath system, can get complicated and cause problems. Most of the time, this would be using old and worn out items, but in this case they were new (but we did not know the origin of them). Being this was a new home, and the Shear's only needed a few components, this was clearly not a good fit for The Shears or ReBath. We will work more diligently in the future on getting some of our customer's needs identified on the phone, in advance, to keep issues like this at a minimum. Our bathroom design consultants are well versed and trained on full bathroom remodels, and we typically train them to not "mix and match" with other components so we can have a quick turnaround remodel and provide the leading warranty in the Industry. Our apologies for creating a bad experience for the Shears."
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.
Sunday: | Closed |
Monday: | 9:00 AM - 5:00 PM |
Tuesday: | 9:00 AM - 5:00 PM |
Wednesday: | 9:00 AM - 5:00 PM |
Thursday: | 9:00 AM - 5:00 PM |
Friday: | 9:00 AM - 5:00 PM |
Saturday: | Closed |