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Re-Bath East Texas

Kitchen and Bathroom Remodel, Bathtub Restoration, Countertop and Backsplash Service,

About us

Re-bath East Texas is your local bathroom remodeling specialist. Our professional installation process makes remodeling your bathroom easy, convenient and affordable. Our factory-trained installers deliver professional and courteous service every step of the way. A beautiful, new bathroom doesn’t have to mean weeks of workers, debris and expense. Over 30 years ago, re-bath reinvented bathroom remodeling with a quick and convenient solution. Since then, we’ve renovated millions of bathrooms with our high quality durabath ssp™ material cleanly, quickly and affordably without interrupting life at home. And it often takes just a few days to complete your customized bathroom. Re-bath presents you with an alternative to worn out bathtubs, outdated tile walls and dingy shower bases. We offer a range of replacement bathtubs, walk-in bathtubs, bathtub to shower conversions and much more. We’re sure you’ll find it’s easier to enjoy a long soak or refreshing shower when you’re surrounded by a freshly renovated bathtub or shower. Give Rebath of East Texas a call today!

Business highlights

20 years of experience

Services we offer

Bathroom remodeling, replacement & installation process.

Amenities

Eco Friendly Accreditations

Yes

Free Estimates

Yes

Warranties

Yes

Senior Discount

5%

Accepted Payment Methods

  • American Express
  • Financing Available
  • Check
  • Visa
  • Discover
  • MasterCard
Reviews
4.05 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
60%
4
20%
3
0%
2
0%
1
20%

Filter reviews by service

Showing 1-5 of 5 reviews
Cate S.
Mar 2024
5.0
Yes, I recommend this pro
Thorough and professional remodel. Rebath (Tyler, TX) built a custom shower for us and plumbed/set a but. The planning phase was thorough, and Taylor did a good job of setting our expectations and explaining the process. Very professional. The installation was lights out; Cory is obviously an expert and great communication the whole way. Exceptional! Thank you!

J C.
Sep 2023
5.0
Yes, I recommend this pro
$2,300,000
Communication was excellent. Questions were always answered quickly. Greg B did fantastic work. TJ was so friendly and kept us in the loop the entire time. And Stephen started it all off with a very thorough, but low pressure, sales presentation.

Paula M.
Aug 2023
5.0
Yes, I recommend this pro
Mr Valdez did an amazing job! He was very professional, very polite and kind and neat! We are two women living in the house, and we never felt uncomfortable with him. We are very happy with our new bathroom!

John R.
Jun 2022
1.0
It went very badly. This company will charge you tons of money and when you ask for a breakdown, they will provide only the minimum. They also like to add on many hidden fees. I have learned not to sign any contract the same day I'm presented with it. The salesman stayed at my house for 3 hours. He promised a lot but ReBath delivered broken and mismatched products. They refuse to fix what they messed up. They will offer a warranty but it's worthless considering the products have holes in them and they may even fail to get the color correct. They ruined the floors in one bathroom and in the same bathroom they told me I can't have cool water. The installer said the water I get is the water I get. Ryan mccabe promised to fix it and has delivered absolutely nothing. He will argue with you and make promises one week and the next he will threaten you with collections. This is a predatory business. You will see a similar pitch as a time share or a shady car salesman. I'm so ashamed I fell for this companies pitch. Do yourself and your family a huge favor and stay away.

Evelyn W.
Sep 2016
4.0
$1,000,000
I like the service man. There was a mixed up in the commode two different times. We felt they over-charged us, the pricing was too high.  The service was good and thy were nice and professional.

Gary M.
Sep 2015
5.0
Yes, I recommend this pro
$983,800
Sales person came to the house and provided many alternatives and ideas for the remodel.  The installers were very professional and completed the work in four days. The quote for completion was exactly the same as the final price.  After the work was completed, there was one aspect of the shower wall that I didn't like.  They returned and changed it and did not charge any additional cost.  I was very happy with the final product.  A year later, some mildew developed in the caulking.  They honored their warranty and replaced the caulk.  18 months later, a shower door bracket came loose and they immediately responded to complete the repair at no cost to me.  They have been great to work with and I would recommend them to others.
Response from

"Mr. [removed member name], Thank you for the nice words and review. We do intend to always honor our commitment and we certainly appreciate your feedback, business, and review. We are pleases that you are satisfied. --ReBath East Texas"


Dave W.
Jun 2015
1.0
unknown
Response from

"Dear [Member Name Removed], I am so sorry that we dropped the ball on this. We would love to help you. Please give us a number to call or please call us. Also, as we could not locate any inquiry internally (phone, email, etc), and I would sincerely appreciate knowing how you tried to contact us, so that we can fix the issue on our end. You can reach us at 903-509-8300. Thank you."


Vickie M.
Jan 2015
5.0
Yes, I recommend this pro
$500,000
It took longer for the entire process from start to finish than we had anticipated. 
But everything went well and the employees are the best.

Nancy B.
Sep 2014
5.0
Yes, I recommend this pro
$710,000
unknown

Robert K.
Jul 2014
1.0
unknown
Response from

"We are very sorry not to have made [member name removed] happy. With several hundred bathrooms being remodeled annually, we sometimes fail in our efforts for excellent customer service. Our sales representative did inform [member name removed] that we cannot work on Rental Properties without the renovation contract being signed by the property owner, which is why we could not quote a price or do a job for him. This is our company policy, and very much an industry standard. In terms of getting in touch with us, our telephones are answered around the clock, and I wish he had reached out for us, if there was a misunderstanding. We publish on phone numbers in the website, in the telephone book, on Angies List and Facebook, so our customers can reach us. Our goal is 100% customer satisfaction, and are sorry not to have provided the services [member name removed] was looking for."


Carolyn H.
May 2014
5.0
Yes, I recommend this pro
$1,360,000
unknown

Gayle Y.
May 2014
4.0
Yes, I recommend this pro
$1,220,000
unknown

Glenn H.
Apr 2014
5.0
Yes, I recommend this pro
$140,000
They did a good job but the price was high, however, it was worth it.  I like the way the one person did the work and he was responsible for the whole thing.  He has a helper but it was the same guy every day.  It took a longer than it normally does because we had some plumbing problem that they addressed.  They knew what they were doing.  They were in and out.  They were good.

Michael S.
Nov 2013
2.0
Yes, I recommend this pro
unknown
Response from

"Our company goal is 100% customer satisfaction - whether they choose ReBath or not. Doing several hundred bathrooms a year, and meeting with even more prospective clients, we sometimes fall short and this appears to be one of those cases. We are sorry to have mis-matched expectations for the Shears. Our business is one of doing full bathroom remodels, so that we can have a full manufacturer's warranty for each job. As such, working with existing materials that are not part of the ReBath system, can get complicated and cause problems. Most of the time, this would be using old and worn out items, but in this case they were new (but we did not know the origin of them). Being this was a new home, and the Shear's only needed a few components, this was clearly not a good fit for The Shears or ReBath. We will work more diligently in the future on getting some of our customer's needs identified on the phone, in advance, to keep issues like this at a minimum. Our bathroom design consultants are well versed and trained on full bathroom remodels, and we typically train them to not "mix and match" with other components so we can have a quick turnaround remodel and provide the leading warranty in the Industry. Our apologies for creating a bad experience for the Shears."


Charlotte K.
Aug 2013
5.0
Yes, I recommend this pro
$790,000
We are 100% happy with them.  The work was great.  Instead of taking two days, they took a day and a half.  We had no problems whatsoever.  Their price was within the ballpark like everybody else.  They took their time and did a really good job.  They said it would take 6 weeks and they came out in 5.

Licensing

Bonded

Insured

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Re-Bath East Texas is currently rated 4.0 overall out of 5.
Monday: 9:00 AM - 5:00 PM Tuesday: 9:00 AM - 5:00 PM Wednesday: 9:00 AM - 5:00 PM Thursday: 9:00 AM - 5:00 PM Friday: 9:00 AM - 5:00 PM Saturday: Closed Sunday: Closed
Re-Bath East Texas accepts the following forms of payment: American Express, Financing Available, Check, Visa, Discover, MasterCard
Yes, Re-Bath East Texas offers free project estimates.
Yes, Re-Bath East Texas offers eco-friendly accreditations.
No, Re-Bath East Texas does not offer a senior discount.
No, Re-Bath East Texas does not offer emergency services.
Yes, Re-Bath East Texas offers warranties.
Re-Bath East Texas offers the following services: Bathroom remodeling, replacement & installation process.

Contact Information

4600 Old Troup Highway, Tyler, TX 75707

Service Hours

Sunday:Closed
Monday:9:00 AM - 5:00 PM
Tuesday:9:00 AM - 5:00 PM
Wednesday:9:00 AM - 5:00 PM
Thursday:9:00 AM - 5:00 PM
Friday:9:00 AM - 5:00 PM
Saturday:Closed
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