Ratliff Painting & Repair

The representative was quick to reply to the initial phone call and request. He was supposed to meet with us Thursday night or Friday but never did get in touch again.

Mr. Ratcliff did an exceptional job ensuring that all aspects of this project were completed to our satisfaction. He was very professional throughout the remodeling. We were originally concerned about how our home would look once the fireplace was removed, but through Mr. Ratcliff's efforts we are extremely happy with the results and have absolutely no regrets.

The one thing I would do different if I ever do this again is I would pay extra and have all wood trim work and cabinets hand painted instead of sprayed .

Tony's bid on the job was not the lowest I received, but based on my conversations with Tony, and in part on the excellent reviews here, I felt he would do a better job, and I was not disappointed. His workers were clean and friendly. They arrived daily at the scheduled time and put in at least 8 hours every day; somtimes more. They were very detail-oriented and seemed to take pride in doing good work. The job was completed in seven days. Clean up after the job was satisfactory, as all containers & rubbish was picked up and placed in the furnished trash cans. Overall, his work was an excellent value and I wouldn't hesitate to use Ratliff Painting again on future jobs.

The only initial concern we had was that we were told at the time of the first call that someone would be out on Wednesday or Thursday to give an estimate. We never heard from anyone. My husband finally called them on Thursday afternoon, and was told that they thought they were supposed to be there Friday. After that initial snafu, no problems or complaints at all. Someone arrived promptly for the next appt we set up. They started on the job the following Monday, and are finishing it right now.

very efficient and good workers. My husband called and they where there the same week. We paid a little more, because they came out on a Sat. , but it was worth it due to furniture was being delivered the next week. Job well done.

I called Tony and he came out immediately to give me an estimate. He was very cordial but professional. The price for painting the ceilings and the living room paneling was reasonable. We scheduled a start date of December 17,2012. Tony informed me it would take about 4 days. He and his team showed up on time and quickly started working. They were very detailed in preparing (taping) so they did not get ceiling paint on anything but the ceiling. We would highly recommend Ratliff Painting & Repair. Tony and his staff are beyond reproach. Tony, especially, is one of the good guys and represents his company well. If he tells you he is going to do something you can bet he will get it done. We definitely recommend Tony's company and will use him again.

I can't say enough about how pleased I am with Tony's work. I was able to get in touch with Tony when I needed and he was very professional and courteous. I loved the fact that so much work needed to be done and he finished it all in one Saturday! Mr. Ratliff does awesome work and I've already recommended my neighbor to use him. They're starting on his project this week. I'll definitely use Tony's services again.

We contacted a couple of painters before I saw Tony on Angie's List. We were both impressed by the detailed questions he asked and had confidence in him even before he started. Since we both work during the day we rarely saw him but he kept us informed of what was going on and what and when to expect next by text and phone. If I had to do it all over again I would change nothing.

we are very pleased with the work done by Tony's company. We needed the entry hall painted, (had wallpaper on it) , also the living room painted, including a skylight, and we needed a bar opening sealed off and painted. We also needed a small 1/2 bath to be re-textured to a smoother finish and repainted. Arnold, who performed this work was exceptional in his job performance! Tony helped us save some money on the entry hall by recommending that he seal the wallpaper and paint over it. We are very pleased that it turned out so well. We have recommended Tony's company to several other people and we will use him again. We are intending to continue to do other improvements to the house and Tony will be our number 1 choice to handle the job! Well done Tony! and thank you.

For quite sometime, I have been looking for some one to tend to my repairs/maintenance needs as they arise. After having found Tony form the Angie's List, I can state categorically that my search is over. Tony is not only on top of his game but also an enthusiastic, warmhearted, and straight-talking person who inspires trust and confidence.

Tony's team power washed the gutters and the outside of the house. They then replaced and repaired any wood that that was rotten or damaged. They then painted the exterior of our home including the garage, front and back doors. He was very easy to work with and had no problem working around our changing schedule which included a mini vacation for me and my family. He was also a man of his word and did his best to accomodate any request that we had.I will definitely use Tony and his company again.

Wife was here to know, but she said he was professional, quick and cleaned up after job. Very impressed.

Tony came to my house to give an estimate on installing granite countertops. He brought along another contractor who had samples for me to view. They were both informative, friendly and understood what we were wanting. Great experience, they bent over backwards to get the job done in the time frame we needed. Tony's recommendation was great, we found everyone to be very experienced and professional. I would recommend!

Because of difficulties coordinating our schedules, we spent a few months trying to work together to get this job done. The results were worth the wait!

We are waiting on parts to come in before we actually have them do the job. We are happy with them. It is a small job. They are very professional and knowledgeable. The other two contractors I contacted never even bothered to get me a price.

I called Mr. Ratliff about painting the exterior of my daughter's house in Tyler. He had a little time that afternoon and came over to look at the job. He explained in detail what he would need to do to get the house prepared for painting. He was very professional and came back with an estimate after a few days. We discussed paint and I decided on the premium of the Valspar brand. My daughter had picked out the colors and he was very experienced in knowing which colors would go where. He pointed out that the porch ceiling would be better in a lighter color (my daughter chose some dark colors for the house). My daughter, an adult with high functioning autism, could be a little challenging. Mr. Ratliff was very understanding about some things concerning her, like having to call her in the morning so she would know they would be there and not alarm her. The work was finished in a timely manner and her house is beautiful!He and his crew were friendly, accomodating and professional. I was so pleased by his work that I am now using him for my daughter's bathroom remodel. I will definitely write another review when he finishes with the bathroom and her bedroom ceiling.

He is really good. They did a nice job. He was supposed to get back to me with on some work and he never did. I think he is too busy to get a hold of easily.

My husband and I have used Tony on a number of occasions. He is our "go-to guy" for any and all home repairs/issues. He and his guys are very hard workers. They get the job done and it always looks great. We did have a bit of an issue with Tony's subcontractor during this particular project. He did not do the work that he said he would do. Tony fired the subcontractor as soon as he realized there was an issue and fixed all of the things he had messed up at no cost to us. The whole project did take a little longer than expected, but that was because Tony had to replace this bad subcontractor mid-job. Overall, we are VERY pleased with our kitchen. It looks incredible. All of Tony's other subcontractors did absolutely superb work. We will continue to use Tony and his guys in the future. I have recommended Tony to many of my friends and he has done great work for them as well. You cannot go wrong by hiring this guy!

This was a very easy process. Tony responded quickly to my call for an estimate, and gave me a detailed explanation of how the work would be done, emphasizing the quality points of the process. It was VERY clear that he really cares about doing a GOOD job, and I liked him immediately. We were out of town during most of it , and came home to a brand-new looking house. It was wonderful. I plan to use him for all home maintenance and remodeling projects.

Based on the excellent reviews Mr. Ratliff had on Angie's List, I contacted him to provide me with a quote on exterior trim painting and pressure washing. He showed up on time and provided me with a reasonable quote. Before performing the work, he came back out to my house with Leo, who was to be performing the work, and introduced him to me, which was nice, and went over what needed to be done with Leo. Both were very polite and professional. The work was performed within a reasonable amount of time, and I am very happy with the finished results. Leo and crew did an excellent job. A few days later, my water heater suddenly went out. I called Mr. Ratliff that morning, and he was able to come out within a few hours, which I appreciated greatly. After a couple of trips to Lowes, he had all of the parts he needed and he was able to get the new water heater in, and put the old one in his truck to haul away. For whatever reason, he failed to get the line and fittings needed to replace the pressure relief line. He told me that it wasn't a big deal, that it shouldn't cause me any problems, and that he would run back out to my house on Saturday to take care of it (this was a Tuesday). I went ahead and paid him for the repairs. Several weeks went by, and Mr. Ratliff and I communicated by phone and text on numerous occasions, and he assured me that he hadn't forgotten about me and would be out soon to finish the job. After waiting nearly 10 weeks, I had hired a different contractor to come in and do some other work for me (toilet, sink and garbage disposal replacement) and asked him to go ahead and take care of the pressure relief line while he was here. Off he went to Lowes, got the parts, job was taken care of in just a few minutes. He charged me $35.00. Not a lot of money, but I had already paid someone else to do this. Mr. Ratliff contacted me this week and told me he was going to get with a plumber, give him my address, and have him come out and finish the job. I told him I had already taken care of it. In fairness, he offered to reimburse me. This would have been an A+ review if he had only taken the five minutes needed to come to my house and complete the job I paid him for. He seems like a really nice guy, and his company did great work, with the one small exception. Lesson learned: Always make sure the work has been completed and is done to your satisfaction before handing over a check to anyone performing a service for you.

It went very bad. He got about half way through, when him and his sub-contractor (Candido Meyer) got sideways. Then Candidos sub contractor had a falling out and no one would come back and finish the work. Tony did not do due dilligence in hiring the job out. He could not finish the job. We were down a month before we could get another contractor to come out and fix the job. The last dealing we have had with him is April 7th.

Tony would always tell us what to expect and the timeframe we were looking at. That means so much!!!!

We hade two rooms that we wanted to pain different colors, also our front door was showing som wear from the weather, and a hole that needed patching re-textured, and panited. Overall a Great job!!!

My wife and I are very pleased with our beautiful Masterbath Room after it was finished by Mr. Ratliff and his crew. We tore out our shower, counter tops, bathtub,all the plumbing fixtures. Installed Marble shower, countertops, sinks, and, new plumbing fixture. Tony came in with his crew repaired walls from tear out and painted walls, painted, and, glazed cabinets, trim moldings in ceiling, all base moldings. It was money well spent on our Masterbath. We thank Tony for doing such a beautiful job on our Masterbath Room.