About us
Business highlights
73 years of trusted experience
Emergency Services Offered
Services we offer
Services we don't offer
Amenities
Emergency Services
YesAccepted payment methods
Photos of past projects
Reviews
4.121 Reviews
Showing 1-21 of 21 reviews
Dan W.
09/2020
irrigation systems
 + -1 moreThe service techs arrived on time. Before doing any work the tech told me the system was old and needed to be replaced. I asked him to check the system and he reluctantly opened the service panel and stated there was insufficient power (no transformer) to check and went back to his truck. I reviewed the instructions on the inside of the panel and pointed out the system had power and the transformer was inside the control box. The tech came back and tested the system. There were 6 zones. He found the first zone has a faulty valve that was stuck open. 2 sprinkler heads were broken. The tech walked around and kicked at a few sprinkler heads and the tech again stated he recommended a new system at $2100.00. I asked for the existing system to be repaired and he shrugged his shoulders. He was not interested in discussing repairs, only a new system. I explained that I wanted to save the existing system if possible and asked for a quote to repair. He again shrugged his shoulders. I asked if he was telling me he did not want to do the repair work and only wanted to sell a new system. He shrugged his shoulders, nodded his head. I stated I would seek quotes for repair. He shrugged his shoulders and asked me to pay the service call charge of $89.75. I paid it, but it really felt like I just paid for a new system sales pitch from a company not willing to estimate cost of or do repairs.
Description of Work: I recently purchased my house and contacted Petty to service the irrigation system because their name was on the sprinkler system.
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Tom H.
08/2020
landscaping, irrigation systems, lawn treatment, drain pipe, lakefront landscaping, hardscaping
 + 4 moreI've used Petty's for landscaping and irrigation services for 7 1/2 years, NO MORE. The cost of their services is always higher than others, but a quality product is worth it. The quality of their landscaping services reached a level of unacceptability a couple of years ago and now the dependability of their irrigation division is no longer acceptable. After waiting 13 weeks for follow-up work to be performed, I notified Petty's a week ago of my dissatisfaction and cancellation of future work. After spending over $50,000 in the past several years on various projects, Petty's uses a photo of our landscaping in their promotional material, yet no one has even had the courtesy to contact me in response to my complaint.
Description of Work: landscaping and irrigation
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Kathy P.
04/2020
landscaping, irrigation systems
 + 0 moreTwo years ago a crew came out, moved some dirt around and planted new grass. We still have water collecting in our yard every time it rains and the ground is so uneven we have to tread carefully to keep from falling.
Description of Work: Drainage issues and re-sodding
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$3,000
Allison C.
07/2018
landscaping, irrigation systems
 + 0 moreVery well. Got through in a day.
Description of Work: planting and transplanting
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Yes, I recommend this pro
$2,000
Allison C.
07/2018
landscaping, irrigation systems
 + 0 moreIt went well
Description of Work: landscaping
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Yes, I recommend this pro
$2,000
Allison C.
01/2018
landscaping, irrigation systems
 + 0 moreThey did an excellent job
Description of Work: Had a gardening bed constructed and fixed some sprinkler heads.
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Yes, I recommend this pro
$2,500
Richard H. C.
04/2016
landscaping, irrigation systems
 + 0 moreunknown
Description of Work: I ATTEMPTED TO CONTACT THIS FIRM USING THE 'CONTACT/MESSAGING' FEATURE SUPPLIED BY ANGIE'S LIST AND HAVE NEVER [TO DATE] RECEIVED A RESPONSE. | |I HAVE SINCE CONTACTED ANOTHER FIRM THAT IS SCHEDULED TO COME TO MY HOME ON THURSDAY APRIL 7TH.
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Charles D.
01/2016
landscaping, irrigation systems
 + 0 moreunknown
Description of Work: Did not use
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Yes, I recommend this pro
Larry T.
10/2015
landscaping, irrigation systems
 + 0 moreunknown
Description of Work: Sprinkler stopped working. Repairman showed up reasonably close to the stated time, and went right to work. Work consisted of looking at the sprinkler control unit, punching buttons, and talking to one another in Spanish when nothing happened. Just when I thought they were about to tell me that the control was shot, they changed some wires, tried again and the sprinkler worked. | They then asked me what time and frequency I wanted to set it for, then programmed it accordingly. Apparently my attempts to restart it after the floods of this past spring had resulted in doing what computers do - it had frozen. So they restarted (rebooted) it, then programmed it for reasonable schedule of sprinkling. I have to assume that, because as competent as they seemed to be, they were not quite as good at explaining what they were doing. When I asked, they just smiled and said, "just do not mess with it." | I accept the debt in good humor since in the 10 years that I have owned this control unit (which I myself had installed to replace the previous control), I never quite understood how it worked. If I turned it off during a period of heavy rains, when I restarted it, the process consisted of reading the manual, turning switches and pushing buttons to no avail. Finally, after prayer and exhortation, the sprinkler would finally come on when I was about to give up. Never could figure out what I did differently the last time to make it finally start.
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Yes, I recommend this pro
$75
Response from Petty's Irrigation & Landscape
Allison C.
07/2015
irrigation systems
 + -1 moreIt went well. They were done in one day.
Description of Work: Supplied river rock and flagstone to a compromised area (after it was cleaned and re-graded), lowered flower bed, created drainage from off driveway, installed rain/freeze beacon for automatic sprinkler system, repaired 2-3 sprinkler heads, supplied dirt and sod to a corner of the house that was eroded.
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Yes, I recommend this pro
$3,000
Response from Petty's Irrigation & Landscape
Lawrence E O.
03/2015
irrigation systems
 + -1 moreOn March 18, they were called to schedule an estimate to completely upgrade my system to new 4" high-rise sprinkler heads. Came to give me an estimate on March 19 - gave me an estimate and when I agreed, they had their office schedule a time to do the work. The schedule was for March 23, 2015. They arrived at the scheduled time (8:00am) and were finished by 1:00pm. The team was very pleasant, professional, efficient and also answered any questions that I had while they were doing the work. Completely satisfied with the work and the individuals.
Description of Work: Upgraded complete system to new sprinkler heads (52 in all).
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Yes, I recommend this pro
$1,180
Response from Petty's Irrigation & Landscape
Victoria C.
09/2014
landscaping
 + -1 moreThey were really sweet, Jason was a great help! He was very knowledgeable. I recommend them to any member of Angie's List.
Description of Work: They fixed a water sprinkler.
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Yes, I recommend this pro
Response from Petty's Irrigation & Landscape
Christine C.
06/2014
irrigation systems, drain pipe
 + 0 moreI haven't seen any others. I am still researching. They were very responsive.
Description of Work: Petty's Irrigation & Landscaping provided a quote for some more drain boxes and drain lines.
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Yes, I recommend this pro
$3,000
JACK T.
03/2014
irrigation systems
 + -1 more.
Description of Work: Complete system set up.
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Yes, I recommend this pro
$4,000
Response from Petty's Irrigation & Landscape
Bruce S.
04/2013
irrigation systems
 + -1 morearrived as scheduled and performed service in minimal time. very satisfied!
Description of Work: replaced water pump (price of pump not included in amount noted above). relocated and re-plumbed pick up tube.foot, etc.
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Yes, I recommend this pro
$400
Response from Petty's Irrigation & Landscape
Peter R.
10/2012
landscaping, irrigation systems
 + 0 moreKeith was great and very professional. Gave us a complete esimate and reviewed wht Petty would do and what our expectations could be. The cost was must higher than we expected and repairs only were not available due to new irragation requirements from the state.
Description of Work: Requested an appraisal for Irragation and Landscaping.
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Yes, I recommend this pro
Annita P.
09/2012
irrigation systems
 + -1 moreI contacted three reputable companies in my area. Petty's was the third one I called. I found it somewhat amusing when the second company came out, the rep asked me if I minded telling him who the third company was that I would be talking to. When I told him Petty's, he said, and quot;Oh, I'm not worried about them, they'll be at least twice as high as what I'm quoting youand quot;. I was a bit concerned and nearly called and cancelled the appointment. Petty's ended up being $700 less. I called the office to have someone contact me for a quote. The lady that answers the phone there is always super nice and does a fantastic job at making that all important first impression. Jason came out and looked at my property and was able to give me a quote by phone without me having to take off of work. They were able to work me in the next week. The Petty's crew showed up when expected and all were professional and polite. The work was completed in one day. The sprinkler system works great and all my neighbors are commenting on how great my grass looks! There was one small issue that my local water company was unhappy with, and Petty's came right back out and took care of the problem at no additional cost to me. I highly recommend them, and will call them for any future sprinkler or landscaping needs I may have.
Description of Work: Had a complete yard sprinkler system installed.
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Yes, I recommend this pro
$4,500
Cindy R.
07/2012
irrigation systems
 + -1 moreOverall, we were extremely pleased.
Description of Work: We have a very large yard and obtained several other less expensive bids, Petty's was the most detailed and offered the bestwarranty. Whenever I called I talked to a "live" person!Their crew was very professional, neat and courtious.Any minor problems we had were quickly and efficiently resolved.
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Yes, I recommend this pro
$5,000
Christopher J.
03/2012
irrigation systems
 + -1 moreThe work was done on time and for what he quoted. My only complaint was that one unit was spraying the house and probably needed to be relocated. Since this unit had never worked I was unaware that there was even a sprinkler head there. Would have been happy to pay more to have that one moved but they had already left by the time I got home to inspect. Still, the work was done well and I will use this company again. I will just plan on being home when the work is performed next time.
Description of Work: I had several sprinkler heads moved from my flower beds to the yard. One station was repaired as well. Added proper sprinkler heads to a few in which my coverage was not optimal.
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Yes, I recommend this pro
$1,100
Edwin H.
04/2011
landscaping, irrigation systems
 + 0 moreThey were very responsive. They were very helpful. The guy they sent out was just really good. He was very helpful. He came up with good solutions to the problems. We were very pleased with their service. Overall it was excellent. Their price was average. I would use their services again in the future.
Description of Work: We used Petty's Irrigation & Landscape. We last used their services in August 2010. He had to remove some of the sprinkler system out of the way in order to do the concrete job that was coming up. In order to get ready for some landscaping, the next month we had to reconfigure some sprinklers. During the construction accidentally he dug into a pipe twice and they had to fix that.
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Yes, I recommend this pro
$50
Sue J.
10/2008
irrigation systems
 + -1 moreA leak in the underground sprinkler system was discovered after water began to saturate the yard. We immediately called Petty's, but it was two days before they could send someone to do the necessary repairs. We were told they would call between 7 and 7:30 on the morning someone would be coming and they did that. They could not give us an exact time but two individuals did arrive sometime that morning. The necessary repairs were done and we paid the amount of the bill, when it was presented to us. According to the invoice they arrived at 10:30 a.m. and completed the job at 11:30 a.m. The labor charge for that single hour was $139.25.
Description of Work: They replaced 2 broken valves, added a 4" pop-up in another area and tested the five areas to be sure all was working properly.
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$376.06
Contact information
PO Box 6464, Tyler, TX 75711
http://www.pettys.comService hours
Monday:
8:30 AM - 5:00 PMTuesday:
8:30 AM - 5:00 PMWednesday:
8:30 AM - 5:00 PMThursday:
8:30 AM - 5:00 PMFriday:
8:30 AM - 5:00 PMSaturday:
8:30 AM - 5:00 PMLicensing
Bonded
Insured
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Lawn Irrigation,
Landscaping,
Drain Pipe Installation,
Pavers and Hardscaping,
Landscaping - Lakefront,
Lawn Fertilization & Treatment,
Landscaping - Lighting,
Pest Control
FAQ
Petty's Irrigation & Landscape is currently rated 4.1 overall out of 5.
Monday: 8:30 AM - 5:00 PM
Tuesday: 8:30 AM - 5:00 PM
Wednesday: 8:30 AM - 5:00 PM
Thursday: 8:30 AM - 5:00 PM
Friday: 8:30 AM - 5:00 PM
Saturday: 8:30 AM - 5:00 PM
Petty's Irrigation & Landscape accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Petty's Irrigation & Landscape does not offer free project estimates.
No, Petty's Irrigation & Landscape does not offer eco-friendly accreditations.
No, Petty's Irrigation & Landscape does not offer a senior discount.
Yes, Petty's Irrigation & Landscape offers emergency services.
No, Petty's Irrigation & Landscape does not offer warranties.
Petty's Irrigation & Landscape offers the following services: Irrigation, landscaping, repair, system design, lawn & ornamental pesticide care.
Ask for Details
Contact information
PO Box 6464, Tyler, TX 75711
http://www.pettys.comService hours
Monday:
8:30 AM - 5:00 PMTuesday:
8:30 AM - 5:00 PMWednesday:
8:30 AM - 5:00 PMThursday:
8:30 AM - 5:00 PMFriday:
8:30 AM - 5:00 PMSaturday:
8:30 AM - 5:00 PM