Lowe's

Hardware & Home Improvement Stores, Windows, Appliance Sales and Installation,

About us

Lowe’s exists to help customers improve and maintain their biggest asset- their home. We do this by meeting the changing needs of our customers by providing inspiration and support whenever and wherever they shop. Whether our customers shop in store, online, by phone, or if we’re meeting them at their home or place of business, Lowe’s is ready to help. In our more than 1,825 stores

Business highlights

78 years of trusted experience

Services we offer

Appliances, Bathroom, Supplies, Electrical, Flooring, Garden Center, Hardware, Home Decor, Kitchen, Outdoor Living, Paint, Plumbing, Tools, Windows & Doors.

Reviews

4.322 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
68%
4
18%
3
0%
2
5%
1
9%


Rating CategoryRating out of 5
quality
4.5
value
4.5
professionalism
4.3
responsiveness
4.3
punctuality
3.9
Showing 1-22 of 22 reviews

Laura D.
05/2017
5.0
roofing
  + -1 more
Lowes did a great job!!! Installers were on time and did an amazing job. Cleaned up the yard completely. 3 neighbors have even come by to brag on the job they did!! 100 percent satisfied. Will definitely recommend to others.
Description of Work: Leaking roof

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,823

TORRI S.
02/2016
1.0
replacement windows, home improvement stores
  + 0 more
: They said they would come back and they didn't. So what can you do. The man at Lowe's that I have to talk to (Phil). He is not even trained to do his job. He brought out a screen that needed to be put on and didn't even know how to install it. The siding man had to install it.
Description of Work: They put in new air conditioning, windows and siding on the house. The windows are not the windows I picked out. The installer installed them in such a way that he chipped approx.. 12-14 bricks surrounding the windows. Broke a window shade and left debris all over the place.(nails, broken glass, parts of the window.). When he chalked around the window he got it everywhere but on the window. When the wind blows, air comes in and there is a hollow sound. Just the worst cheapest old windows. The siding also is the worst. These people came in and tore up my house. They took off the wood and just put siding back on. They were supposed to put wood back on the siding. They wrecked my insulation in my attic. They left holes on the side of my house open where animals can get in. They did not cover my windows all the way. Just a terrible job. see below-

Rating CategoryRating out of 5
quality
1.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$14,500

Virginia S.
09/2015
5.0
home improvement stores
  + -1 more
.
Description of Work: Ordered cabinets last Tuesday and purchased wood there today.
Rating CategoryRating out of 5
Yes, I recommend this pro
$3,816

Eddie B.
04/2015
5.0
appliance sales
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Sue H.
01/2015
1.0
replacement windows
  + -1 more
Took 5 months to complete a 2 day job.
Description of Work: windows doors

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
3.0
punctuality
1.0

$10,000

FRANK P.
12/2014
4.0
appliance repair, roofing, home improvement stores
  + 1 more
unknown

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$70

Victoria O.
08/2014
5.0
home improvement stores, appliance repair, appliance sales
  + 1 more
unknown
Description of Work: Purchase and delivery of refrigerator

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

Brad R.
07/2014
2.0
home improvement stores
  + -1 more
unknown
Description of Work: Unprofessional and unable to ever get adequate help . They actually run away from you in the store when they can tell you have a question

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$3,000

James F.
06/2014
5.0
home improvement stores
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$600

David K.
11/2013
4.0
appliance sales
  + -1 more
Salesman was familiar with the product and gave me his best price offer.
Description of Work: Sold me a Samsung Washer

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$750

weldon W.
09/2013
5.0
appliance sales
  + -1 more
Lowes had a special fixed price install offer for hot water heaters and dish washers -- we had a series of install problems that were sort of a joint responsibility ...the Lowes contract installers honored the agreed upon fix price ... they could have demanded regular hourly rates of $50 to $70 to fix the problems .. but they honored the install $$$$$ ... talked to Lowes and they seek experienced installers who appreciate the opportunity .. ww
Description of Work: hot water heater and dish washer install

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$1,050

Minette B.
02/2013
5.0
carpet installation, flooring contractor
  + 0 more
We use Lowes for everything, including flooring, kitchen remodel, bathroom remodel and deck building. In the last year, I've spent $25,000.00 at Lowes. They're great.
Description of Work: We used them to install our storage building.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,300

MELVIN B.
01/2013
5.0
home improvement stores, replacement windows
  + 0 more
SHOWED UP WHEN THEY SAID THEY WOULD, FINISHED THE JOB WHEN THEY SAID THEY WOULD
Description of Work: THE INSTALLERS WERE PROMPT AND DID A GREAT JOB

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,000

Dennis G.
09/2012
5.0
roofing
  + -1 more
The estimate was a little higher than what I wanted but the guy seemed to have done a really good job of looking over everything. The quote was for $4400. The guy who came did a really good job and he called me up and he told me what was going on. The guy who gave me the estimate did a really good job and he estimated more things than the other people did and that made sure that he knew what he was talking about. I would have had them do it if not for the price. They took the time and did a good job. They were out here when they said they would be and when I spoke to them on the phone they were good.
Description of Work: I got an estimate from Lowe's to do my roofing.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

ishmael B.
07/2012
5.0
replacement windows
  + -1 more
The price was pretty good and they did it in a timely fashion. The quality of the windows are pretty good and they did a good job.
Description of Work: We used Lowe's for windows.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

Tim W.
07/2012
4.0
replacement windows
  + -1 more
This is ongoing. We decided after the first install that we would complete the house by replacing the remaining windows in our home. The first install was done quickly, professionally. It took longer to get the product than I expected the first time and it is proving to be the same this time also. If there is anything out of the ordinary ie special order door, tempered glass in windows, it will take twice as long as expected. Lowes is very good about responding to inquiries. Rusty and Laura are accommodating and knowledgeable. The installers, Jimmy and Jeramie, are efficient and professional. So far, with the exception of having to wait longer than I want until the install, everything has been very good in quality of product and service.
Description of Work: Windows and entry door replaced.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
3.0

Yes, I recommend this pro
$9,000

Perry L.
07/2012
5.0
home improvement stores
  + -1 more
I am very satisfied with them. I like the fact that I got when I went looking for. I would definitely recommend them to other members. Their price is very competitive.
Description of Work: I purchased furniture moving dolly from Lowe's.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$22

John H.
04/2012
4.0
home improvement stores
  + -1 more
They were reasonable and I don't have any complaints.
Description of Work: I bought a refrigerator. I go to them all the time.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$1,800

jeanie S.
03/2012
5.0
flooring contractor
  + -1 more
LOWE'S Lowe's, was very professional, nice courteous and did a good job. I used them to do flooring in 2009 also. There was a couple places that popped under the wood floor and they came back and fixed it.
Description of Work: LOWE'S - Flooring Sales/Installation/Repair I used Lowe's, for my wood flooring in 2010. I don't remember the price but, it was good.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Barbara A.
01/2012
5.0
carpet installation
  + -1 more
They were great. I was surprised how quickly everything happened. After they were done they left all of the left over supplies and even organized them on our back porch so that we did not have to move them ourselves. The work itself is beautiful. We went with them because they gave us a deal on installation and a military discount.
Description of Work: They just put in carpet in our den and tiled our guest bath.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$3,000

ishmael B.
01/2012
5.0
home improvement stores, replacement windows
  + 0 more
It went seemless. My wife pushed for this project to be done so she got them for Christmas. We got all the estimates sat down and discussed which company to go with. We selected lowes and the rest is history. The house is quieter and warmer. Good investment.
Description of Work: They replaced all the windows and screen door. The house is brick and the job was done clean. We did over ten estimates and lowes was the cheapiest. The lowes associate Rusty was great and took care of us. They did a great job.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,600

GEORGE W.
11/2011
5.0
home improvement stores, roofing
  + 0 more
In response to my inquiry about their roofing services Lowe's responded promptly with an inspection of the roof to be repaired followed by a detailed written bid. They answered all questions concerning material and payment. Upon receiving the contract Lowe's followed up with delivery information. Installation crew did a good job of cleanup upon completion. Lowe's advised of the work schedule then followed up to assure work was completed satisfactorily and on time.
Description of Work: Contractor removed old composition shingles, roofing felt and turbine ventilators. He installed new roofing felt, composition shingles and ridge vent.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$8,900

    Contact information

    5720 S Broadway Ave, Tyler, TX 75703

    www.lowes.com

    Service hours

    Sunday:
    8:00 AM - 8:00 PM
    Monday:
    6:00 AM - 10:00 PM
    Tuesday:
    6:00 AM - 10:00 PM
    Wednesday:
    6:00 AM - 10:00 PM
    Thursday:
    6:00 AM - 10:00 PM
    Friday:
    6:00 AM - 10:00 PM
    Saturday:
    6:00 AM - 10:00 PM

    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Hardware & Home Improvement Stores,
    Windows,
    Appliance Sales and Installation,
    Roofing,
    Flooring Sales and Installation,
    Carpet Sales and Installation,
    Appliance Repair

    FAQ

    Lowe's is currently rated 4.3 overall out of 5.

    Sunday: 8:00 AM - 8:00 PM

    Monday: 6:00 AM - 10:00 PM

    Tuesday: 6:00 AM - 10:00 PM

    Wednesday: 6:00 AM - 10:00 PM

    Thursday: 6:00 AM - 10:00 PM

    Friday: 6:00 AM - 10:00 PM

    Saturday: 6:00 AM - 10:00 PM

    No, Lowe's does not offer free project estimates.
    No, Lowe's does not offer eco-friendly accreditations.
    No, Lowe's does not offer a senior discount.
    No, Lowe's does not offer emergency services.
    No, Lowe's does not offer warranties.
    Lowe's offers the following services: Appliances, Bathroom, Supplies, Electrical, Flooring, Garden Center, Hardware, Home Decor, Kitchen, Outdoor Living, Paint, Plumbing, Tools, Windows & Doors.

    Contact information

    5720 S Broadway Ave, Tyler, TX 75703

    www.lowes.com

    Service hours

    Sunday:
    8:00 AM - 8:00 PM
    Monday:
    6:00 AM - 10:00 PM
    Tuesday:
    6:00 AM - 10:00 PM
    Wednesday:
    6:00 AM - 10:00 PM
    Thursday:
    6:00 AM - 10:00 PM
    Friday:
    6:00 AM - 10:00 PM
    Saturday:
    6:00 AM - 10:00 PM