What is a Panther Clean?
Panther clean is more than House Cleaning. It’s over 20 years of experience turning your house into a statement about you. It’s our style of cleaning, our tools and our cleaning technique that makes the difference! Every time we clean for you, we promise…. You won’t just get your house cleaned you’ll get a Panther Clean… I am Licensed & Bonded. For your protection I have passed a rigorous background criminal history check conducted by the Texas Department of Public Safety (crime records service) in Austin.
Business highlights
21 years of trusted experience
Services we offer
Maid or house cleaning on a one time, weekly, bi-weekly or a monthly bases & carpets cleaning.
They accepted the job and made promises to do a better job than anyone I had before. In Fact the Husband promised to Clean the house the first time free of charge so they could prove their work. We set up an appointment for the following Monday, this was a Friday evening. Monday came and I waited and waited they never came. I texted them and they told me they had changed their mind and couldn't take on my house. Giving me no notice at all that they were not planning on coming.
Description of Work: Came out and gave a full house inspection and gave a quote.
Rating Category
Rating out of 5
value
4.0
professionalism
1.0
punctuality
1.0
$100
Response from Cleaning Solutions by Panther Enterprises
Thank you Angie's List for allowing me to respond to this previous review.On Thursday, June 21, 2012 I had the pleasure of doing an interview with (deleted member name) located in (removed member information). During the interview it was brought to my attention that (deleted member name) already had a cleaning company. I asked (deleted member name) what was her likes and dislikes about the cleaning company that she currently had. (deleted member name) stated that they were not doing her countertops. I asked (deleted member name) if she had discussed this with them and she stated that she had not. She asked if I would come and do a cleaning to see if I was better than the current company. I told (deleted member name) that I felt uncomfortable with that and felt she should try to work things out with her current cleaning company. I then told (deleted member name) that if she still wasn't happy and couldn't resolve the situation then I would be happly to come and do a trial cleaning for free to see if she liked my services before hiring me. Until today's review on June 13, 2013 (almost a year later), I have not heard from (deleted member name).
Katie OBanion G.
05/2013
2.0
house cleaning
 + -1 more
I think it went fine. They came and gave me and estimate, based on square footage, requested I sign an agreement and give them either a key or my garage code for future services. They noted in my house all the places my former house cleaner had missed and gave me a very good impression they would take care of it all! Floors, handwashing chandeliers (wow!), carpets, changing sheets, cleaning kitchen, garbage, etc. I was quite excited for the service seemed above and beyond what the price indicated. After the first (and only) cleaning, I was disappointed. They had made "major league plays" but had overlooked minor league requirements. The floor was not swept. The bathrooms floors and corners were not clean. Cobwebs were still clinging to the corners (I had left them purposefully). Our beds looked great, the kitchen sparkled and it smelled pretty good, but when I had to re-sweep after they left, I was pretty bummed. When I asked them about this (they say the LOVE critical comments), they said my house takes more time than they expected and they didn't get to everything they wanted to in the allotted time. One day later, I received a text message from them, saying they had to let ME go, for they didn't have the space available like they thought to clean my house. Beware. All show, no go.
Description of Work: The provider "deep cleaned" my home.
Rating Category
Rating out of 5
quality
3.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
$85
Michael S.
05/2013
5.0
house cleaning
 + -1 more
The initial clean was awesome! For less than I'd paid the previous folks this team cleaned our house extremely well. The caught the details that the previous folks missed entirely.
Description of Work: Housekeeping
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$65
Shannon G.
07/2012
5.0
house cleaning
 + -1 more
They are professional and on time. Their price is excellent. They come out every two weeks.
Description of Work: I use Panther Enterprises for housekeeping.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$65
Gerald R.
07/2012
2.0
house cleaning
 + -1 more
We had been using Panther Enterprises for about a year. They are a husband and wife team that works in the Tyler, Tx. area. When they first started cleaning our home we were very pleased. They would arrive on time and leave the home looking nice. However about 4 months ago things started to change. The bathrooms weren't being cleaned and the floors throughout the house looked horrible. One time after a cleaning they had spilled a sticky substance in several areas on the floor and didn't clean it up before leaving. I went ahead and mopped the floors and didn't say anything. Over time the quality of thier cleaning just keep getting worse. The last straw was when they didn't even bother to sweep or mop the floors. I brought it to thier attention and sent them photos of all the floors throughout the home which clearly showed all the dirt and footprints. I then requested they come back the following day and clean the floors and was told they had other appointments. I feel they are more interested in the quantity of homes they can clean in a day instead of the quality of thier work anymore.
Description of Work: Light household cleaning.
Rating Category
Rating out of 5
quality
2.0
value
3.0
professionalism
2.0
responsiveness
2.0
punctuality
4.0
$75
Response from Cleaning Solutions by Panther Enterprises
First of all I want to thank Angie's List for giving me the opportunity to comment about this remark. I have had the pleasure of cleaning for the members for the past year. I was hired to clean their beautiful home on a biweekly basis ( every two weeks) since the both of them work long hours. In order to keep a strong communication open between my services and the client, I have developed several ways and have encouraged all my clients to maintain a level of communication so that my services might exceed their expectations. On July 3rd I came to clean and had the pleasure of talking to the member as he was leaving. He indicated to me that he was very pleased with my cleaning services and no issues of concerns were mentioned. I returned back to the home on the next scheduled cleaning, July 17, and cleaned as usual. The next morning at 6:22 am I received a text from the Mrs. stating to please read the email she sent at 8:52pm the previous evening and respond as soon as possible. The Mrs stated in her email that she was unhappy with her floors since I had used a swiffer mop and that she needed her floors redone by 7am. I contacted the member's wife by text reminding her of the initial interview we had prior to me cleaning for her that I did not use swiffer mops and on all check off sheets left by me each cleaning it clearly states how the floors were cleaned. I then told her that I would be more than happy to come redo her floors sometime during that day as I could not get to her house by 7 am that morning. I was more than happy to accommodate his wife's request but just couldn't get to her home by the time frame I was given. She decided to dis- continue her cleaning services with me since I could not get to her home by 7am that morning and asked for me to please mail back her house key. After reading the remarks that she stated I am very sorry that we lost our chain of communication and am very saddened that we could not work things out. I enjoyed cleaning for them and will miss them. I would like to add, that if I was given the chance to make things right and have the privilege of cleaning for this family again, I would definitely consider it. Cleaning Solutions by Panther Enterprise Susan Matthews IPhone 903-617-9905 call or text E-mail PantherEnterprises@msn.com
Rebecca S.
01/2012
5.0
house cleaning
 + -1 more
Outstanding! Very thorough and professional cleaning company. Service was performed as described, plus completed additional "little" things like sweeping porches and garage. Great communication between company and customer. They aim to please and welcome feedback.
Description of Work: General housecleaning service -- mop, dust, vacuum, clean bathrooms and kitchen, etc.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$70
Randolph G.
11/2011
5.0
house cleaning
 + -1 more
I was very impressed by the professional manner of this cleaning service. I recieved an accurate estimate. This is more a professional cleaning service rather than a maid service. She has a checklist of things to do each visit. She works in a sequential manner that optimises her time. I am impressed by how much is cleaned each time. I highly recomend this for anyone who needs cleaning done.
Description of Work: House cleaned in a very professional manner. They brought supplies.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$80
Sam M.
08/2011
5.0
house cleaning
 + -1 more
They did an excellent job! They were on time and very anxious to please.
Description of Work: Cleaning Solutions by Panther Enterprises cleaned 3 vacation RENTAL HOMES.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$140
Shanon H.
06/2011
5.0
house cleaning
 + -1 more
I'm very happy with the services provided. They are punctuial, efficient and caring. they work around me when I'm in the house and I know things will still be great when I'm not here. They don't cover every little detail every single time - but because of this they are able to keep more of my overall house clean.
Description of Work: Cleaning all areas of my home, kitchen, bedrooms, bathrooms, blinds, vacuumed, mopped, etc.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$80
Teri W.
05/2011
5.0
house cleaning
 + -1 more
It was such a pleasure to come home to a clean house. I never had security concerns with them. I even gave them a key so they could get in as needed.
Description of Work: House cleaning.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$70
Nancy I.
04/2011
5.0
house cleaning
 + -1 more
The mathews arrived on time, thoroughly cleaned teh requested home area, were very pleasant and efficient.
Description of Work: Cleaning of home.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$80
JOHN P.
04/2011
5.0
house cleaning
 + -1 more
Friendly, reliable, great attention to detail and go above and beyond the minimal job. Very thorough.
Description of Work: Cleaned my entire house. Did a great job.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$81
Pama N.
03/2011
5.0
carpet cleaners
 + -1 more
They arrived on time and went to work immediately. Would recommend and have recommended to my friends.
Description of Work: This is an awesome company! They left my carpet unbelievably clean and looking like new.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
M L.
03/2011
5.0
house cleaning
 + -1 more
Excellent job. Very thorough. Have used several other area Housekeeping services over the years, but the quality of service that Panther Services provides far exceeds the other companies. I would highly recommend their services.
Description of Work: Cleaning of approximately 2000 sf house every two weeks.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$75
LeAnn F.
11/2010
5.0
blind cleaning, house cleaning, window cleaning
 + 1 more
Very happy with my experience so far! Will continue to use this company! Have recommended to my friends!
Description of Work: Basic cleaning plus deep cleaning including washing windows, hand washing mini blinds and cleaned A/C vents. Been using the service since April.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$65
Hayley S.
11/2010
5.0
house cleaning
 + -1 more
As always Susan was on time and ready to work. She cleans my home from top to bottom paying close attention to detail. Not only is she thorough, she is also very reasonable.
Description of Work: Cleaning Solutions by Panther Enterprises cleaned my home with their basic and deep cleaning package. I have them scheduled to come and clean my home on a bi-weekly basis.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$65
Lindsey L.
11/2010
5.0
house cleaning
 + -1 more
James and Susan always arrive on time and do a wonderful job an unbelievable price. They rotate deep cleaning services each visit for no extra charge. I couldn't be happier.
Description of Work: They deeply cleaned the entire house.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$75
Dana T.
10/2010
5.0
house cleaning
 + -1 more
Best ever! Friendly couple who clean my house like it is their own. Dependable, trustworthy and professional! I have had several housekeeping services and Panther is the very best!
Description of Work: Housecleaning. I use this service bi-weekly.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$70
Grace D.
10/2010
5.0
house cleaning
 + -1 more
It was well done - I have no complaints - they do a thorough job!
Description of Work: House cleaning/maid service.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$40
Wyndell M.
07/2010
5.0
house cleaning
 + -1 more
There crew showed up around 9 am brought there cleaning supplys in started in one room and before I knew it withen a few hours had gone through the whole house never had I seen the fossets in the bathroom shine so bright or the floors look so clean I felt as if i could eat from them dont worry got a table though.
Description of Work: They came in and cleaned my house from top to bottom, embarising to say but they found dust I didnt know I had glad they were there the mother in law came to visit and was impressed!!!
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
House Cleaning,
Window Cleaning,
Carpet Cleaning,
Blind Cleaning
FAQ
Cleaning Solutions by Panther Enterprises is currently rated 4.7 overall out of 5.
Sunday: Closed
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Saturday: Closed
Cleaning Solutions by Panther Enterprises accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
Yes, Cleaning Solutions by Panther Enterprises offers free project estimates.
No, Cleaning Solutions by Panther Enterprises does not offer eco-friendly accreditations.
No, Cleaning Solutions by Panther Enterprises does not offer a senior discount.
No, Cleaning Solutions by Panther Enterprises does not offer emergency services.
No, Cleaning Solutions by Panther Enterprises does not offer warranties.
Cleaning Solutions by Panther Enterprises offers the following services: Maid or house cleaning on a one time, weekly, bi-weekly or a monthly bases & carpets cleaning.