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Carpet Mart

Flooring Sales and Installation, Carpet Sales and Installation, Ceramic Tile,

About us

We are a family run business that treats all of our customers as if they were family by helping in any way that we possibly can. Please mention that you saw us on Angie's List for a special discount.

Services we offer

We offer design assistance and installation of all types of flooring. Including hardwood, vinyl plank and tile, ceramic/porcelain tile and carpet. We specialize in showers, back splashes and any other custom work that you might desire.

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.813 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
85%
4
8%
3
0%
2
0%
1
8%


Rating CategoryRating out of 5
quality
4.9
value
4.9
professionalism
4.9
responsiveness
5.0
punctuality
5.0
Showing 1-13 of 13 reviews

Bob B.
06/2015
5.0
carpet installation, ceramic tile, flooring contractor
  + 1 more
unknown
Description of Work: Removed old carpet from den and dining room and installed new carpet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

Response from Carpet Mart
[Member name removed], Thank you very much for your review. We greatly appreciate your business. Nathan Noble

robert S.
05/2015
5.0
carpet installation, ceramic tile, flooring contractor
  + 1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Carpet Mart
[Member name removed], Thank you very much for your review. We greatly appreciate your business. Nathan Noble

Corey W.
03/2015
1.0
carpet installation, hardwood floor
  + 0 more
never used them
Description of Work: I called carpet mark because we were interested in putting in wood tile it displays on there website that they offer that service the guy came the same day and measured and called back after he left and said he was unable to do the job cause he didn't know how to do the wood tile very well....ummm ok dont advertise it then!!!

Rating CategoryRating out of 5
professionalism
3.0
responsiveness
5.0
punctuality
5.0


Response from Carpet Mart
[Member Name Removed], I'm sorry that there was a misunderstanding somewhere along the way, but we sell and install a lot of ceramic/porcelain tile and especially the wood look. I hope that we may straighten out the misunderstanding and earn your business in the future.

Gerald B.
03/2015
4.0
carpet installation, ceramic tile, flooring contractor
  + 1 more
unknown
Description of Work: Replaced the carpet in our master bedroom and bath.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,920

Cathy W.
01/2015
5.0
carpet installation, flooring contractor
  + 0 more
unknown
Description of Work: Remove old carpet, install vinyl plank & carpet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

Response from Carpet Mart
Thank you very much for the review. It was a pleasure doing business with you. Please let us know if there is anything that we can do to help you in the future.

KATHY D.
11/2014
5.0
flooring contractor
  + -1 more
The job took about than 5 hours. That included moving large pieces of furniture around to do the job. I was impressed how quickly they worked. The work crew was very polite and respectful. I love my floors! I recommend Carpet Mart to anyone needing new flooring.
Description of Work: Installed sheet vinyl in my bedroom and livingroom.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,817

Response from Carpet Mart
Thank you very much for your business [member name removed]. We are very happy that you are liking your new floors. Thank you for the kind review and we look forward to helping you in anyway that we can in the future.

shane J.
07/2014
5.0
flooring contractor
  + -1 more
unknown
Description of Work: They could not help me, but gave me the name and number of someone that could. This person did a great job at a good price!

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro

Response from Carpet Mart
[member name removed], I'm sorry that we could not do the work that you were looking for, but are glad that we could be of some service to you. Thank you for trying us first and hope that you will do so in the future. Thank you very much for your business

Michael M.
05/2014
5.0
ceramic tile, flooring contractor
  + 0 more
That went well. They were on time, on budget, and reasonable to work with. It was great.
Description of Work: It was carpet installation and repair.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$15,000

Response from Carpet Mart
Thank you very much for your kind review [Member name removed]. We greatly appreciate your business and look forward to serving you more in the future,

robert L.
12/2012
5.0
ceramic tile, flooring contractor
  + 0 more
The did a great job. I called and they arranged to come out the next Monday to provide an estimate of the cost of the project. After picking out the tile, they had a crew out to my house on Thursday to remove the old flooring and begin laying the tile. They came out the next day with the grout and completed the project. The floor looks great. We were concerned about not having the floor done in time to host our family at Christmas, but they completed the job from start to finish in less than a week. I was very pleased with every aspect of this company's work.
Description of Work: The company removed old flooring from the kitchen and installed new tile floor. The flooring they removed had been down for many years.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,600

Response from Carpet Mart
Thank you for the kind review. We are very glad that you are going to able to enjoy your new floors and your family this Christmas. We hope you have a VERY Merry Christmas and we look forward to working for you again in the future.

Samantha M.
12/2012
5.0
carpet installation
  + -1 more
They were here on time every day and stayed late so they could get the job done. Very nice people, very reasonably priced and they would go above and beyond to get the job done.
Description of Work: They came and ripped out our flooring (wood & all) and put new flooring back down. Done a great job, very nice people and company.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Carpet Mart
Thank you for the very kind review. We are glad that you are happy with our work and look forward to helping with anything else that you might need in the future. Although we do hope for you that the washer doesn't flood your house again anytime soon. Thank you very much for your business.

Gary B.
08/2012
5.0
carpet installation, flooring contractor
  + 0 more
Carpet Mart far exceeded my expectations. The price was very good and Nathan and his crew were wonderful to deal with. They went the extra mile to get the work done when I needed it (almost immediately). Any issues that came up were dealt with immediately and fixed; no arguments, no excuses, it was refreshing to deal with true craftsmen. I will use these guys again and will not hesitate to recommend them to anyone
Description of Work: Carpet Mart provided carpet and flooring work for the whole house

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Carpet Mart
Thank you for the glowing review . I'm sorry it took so long to respond to your review, but I enjoyed working with you and am glad that your happy with work that we did. We look forward to helping you with any work that you might need in the future. Thank you very much for your business.

Lynn H.
12/2011
5.0
flooring contractor
  + -1 more
It was a very pleasant experience, from start to finish! The workers arrived on time and had installed the flooring before day's end. We plan to have the same flooring (vinyl wood-look plank flooring) installed in another room in our house in the spring. We couldn't be happier with the product or the service!
Description of Work: We purchased, and had installed in our den, vinyl wood-look planks from this business. We could not be happier with the product OR the service! It was a very pleasant experience from start to finish. The workers arrived on time and had the floor installed in our large room in less than a day. We plan to have Carpet Mart install the same flooring in another room in our house in the spring.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,700

Response from Carpet Mart
Thank you very much for the review and I'm sorry that it took so long to respond to your review. We hope you're still enjoying your floors as much as you did the day you got them installed. We thank you for your business and look forward to working with you in the future.

Connie G.
03/2011
5.0
carpet installation, ceramic tile, flooring contractor
  + 1 more
Excellent service from start to finish. The owner helped me with picking out the flooring, and was very responsive to my needs. His crew came on time and even worked through snow and extreme cold to get the job done. I will definitely use this company again and highly recommend them.
Description of Work: Had tile and carpet installed in about half of our home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,000

Response from Carpet Mart
Thank you very much for the review. It was a pleasure doing business with you.

    Contact information

    13124 STATE HIGHWAY 110 S, Tyler, TX 75707

    http://www.carpetmarttyler.com

    Service hours

    Monday:
    9:00 AM - 5:00 PM
    Tuesday:
    9:00 AM - 5:00 PM
    Wednesday:
    9:00 AM - 5:00 PM
    Thursday:
    9:00 AM - 5:00 PM
    Friday:
    9:00 AM - 4:00 PM
    Saturday:
    10:00 AM - 2:00 PM

    Licensing

    Insured

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Flooring Sales and Installation,
    Carpet Sales and Installation,
    Ceramic Tile,
    Hardwood Flooring Sales and Installation

    FAQ

    Carpet Mart is currently rated 4.8 overall out of 5.

    Monday: 9:00 AM - 5:00 PM

    Tuesday: 9:00 AM - 5:00 PM

    Wednesday: 9:00 AM - 5:00 PM

    Thursday: 9:00 AM - 5:00 PM

    Friday: 9:00 AM - 4:00 PM

    Saturday: 10:00 AM - 2:00 PM

    Carpet Mart accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
    Yes, Carpet Mart offers free project estimates.
    Yes, Carpet Mart offers eco-friendly accreditations.
    No, Carpet Mart does not offer a senior discount.
    No, Carpet Mart does not offer emergency services.
    Yes, Carpet Mart offers warranties.
    Carpet Mart offers the following services: We offer design assistance and installation of all types of flooring. Including hardwood, vinyl plank and tile, ceramic/porcelain tile and carpet. We specialize in showers, back splashes and any other custom work that you might desire.

    Contact information

    13124 STATE HIGHWAY 110 S, Tyler, TX 75707

    http://www.carpetmarttyler.com

    Service hours

    Monday:
    9:00 AM - 5:00 PM
    Tuesday:
    9:00 AM - 5:00 PM
    Wednesday:
    9:00 AM - 5:00 PM
    Thursday:
    9:00 AM - 5:00 PM
    Friday:
    9:00 AM - 4:00 PM
    Saturday:
    10:00 AM - 2:00 PM